Hotel terbaik di Bangi

PUKUL 3 petang tiba-tiba datang seorang lelaki masuk ke dalam bilik saya. Nasib baik bukan masa saya mandi masa dia masuk. Lepas saya tanya kenapa masuk dan dia cuma jawab saya dia dapat bilik kunci utama, dan saya pun tak tahu kenapa dia tiba-tiba masuk. Bila saya turun tanya reseption dan katakan mungkin adalah perkhidmatan bilik. saya tidak tahu apa sebenarnya.

The room is very spacious! Like, great for kids to run around! There’s carpark space just in front of the hotel. It’s the same corridor as Le’Venue. Security is there to keep your car safe. Plenty of food options downstairs (restaurants). Need to go through gantry to the carpark but can be claim from the hotel. Will stay here again as it is nearer to the edge of KL. (:

Lokasi hotel memuaskan di persekitran luar hotel mudah mendapat tempat makan dan tempat dobi layan diri. Kecuali semasa penginapan hari pertama kurang selesa air cond bilik tidak berfungsi dengan baik dan bilik terasa panas. Complaint pertama staff yang bertugas memberitahu, mengambil masa untuk sejuk. Hampir 3 jam dalam bilik masih rasa panas. Complaint kedua saya pergi ke kuanter service dlm pkl 8,30mlm. tiada tindakan yang di ambil.. Complaint yang ketiga pagi 7.12.2022, semasa saya mahu keluar breakfast. Aircond bilit baru terasa sejuk selepas aduan yang ketiga. Saranan saya supaya memperbaiki kelemahan supaya setiap aduan di ambil dengan serius. Sebagai pelanggan sekiranya meninggalkan kesan yang baik dari hotel tersebut, saya akan menginap lagi utk kedua kali nya sekian

We check in this hotel on 16/9/2022 for 1 night for wedding event nearby. It was a late check in due to traffic jam from Johor. The hotel look grant from outside. The room was quite spacious. Before check in, we already call the reception to inform that we have an handicap driver who need a parking lot near to the lobby. For your info, their parking lot is located on the opposite building, multi-storey which is inconvenience for us. The receiption do give us approval to park outdoor. But when we reach the hotel, the security did not allow us to park. Even tho we did told him that we already got the approval. We have to go to the reception again, show them the prove, then the security let us park. But from the security movement and the way he look at us as if we making a crime. So terrible. It was raining day on that day, but was disappointed as no one from the hotel staff assist us with our luggages and things. Enter the room, when we wanted to use the toilet urgently, towel bowl was stained and cannot flush off. Called the room service, technician took about 20-30mins to repair. 4G internet and wifi access was very slow. In the evening, and during check out the next day, the same security kept looking at us and our vehicle. I understand that they are doing their job but please know that we didn't park there illegally. On the day of check-out, we called the reception to check whether can we request for late check-out, but instead of getting a late check-out, reception make us to check-out earlier which is before 12(the standard timing of checking out) If you are looking for a spacious room and decent area, you can come over to this hotel but if you are looking for overall good service and convenient, don't visit this hotel. You will disappoint yourself, just like i do.

- Room spacious - Your guy receptionist very rude. Hate his expression and the way he handle his customers, very rude!! At first he said there is no booking under my booking no and ask me to check properly, I ask the receptionist to check booking using my name instead of booking no, then suddenly he said got it! WHATT!??? Never experiences this kind of thing before even when stay at 4 star hotel. Please check name first if cannot find the booking no before simply say my booking don't have there. You receptionist need to be train on how to handle customer.

Overroll is okay, owner need to improve their celaner team,the place is behind UKM golf club

Better experience for my second stay. I booked the same room type but this time I got a way better room. It’s more spacious, clean & comfortable. It also has a balcony. I suggest to bring your own body shower because the provided one wasn’t that good. Overall, recommended 👍🏻