Hotel terbaik di Zabrze

This is a basic IBIS hotel, one would expected! However, conventionally located in the center of the city. Rooms are small but ok, bath very basic. My room was facing a gas station. Breakfast was good with sufficient choices, I liked the breads and the cakes! Coffee machine takes forever and one have to queue! Therefore, I found it rather surprising that the hotel staff get their coffee during the breakfast hours too and don’t care that this means even longer waiting time for the guests. We had there our lunch, typical Polish dishes once. The food was very yummy! One need to book the lunch in advance! My room was very dusty and bath dirty and floor covered in hair.! I mentioned this at the desk and got a very saucy response that “sometimes the hair do not stick to the mop” - that left me speechless! Another day,I asked a senior staff if my room could be vacuumed (I addressed her in English as most of the staff speaks English well, and my Polish is rather poor]. She snapped at me that I have to speak Polish with her! I got literally scolded for not speaking Polish! That person remained every hostile during my whole stay! I wasn’t even greeted! Absolutely unprofessional and unacceptable behavior! Many of the staff members are very friendly (e.g. the young man or the young lady at the desk) but many are super unfriendly and simple give a sh... whether the guests feel welcomed e.g. This is something for the management to look into.

Ich war paar Tage auf Besuch bei meiner Familie, Hotel befindet sich in unmittelbarer Nähe, also passt es perfekt. Frühstück war jeden Tag sehr lecker und gut vorbereitet. Zimmer war sauber ruhig. Kann nicht meckern.

The staff and the service is incredibly polite and fast. Never had any problems of any kind. The Hotel is quiet and the bathrooms were very clean. The position of the Hotel is mid-way to a park, the center and the train station. It's probably the best position out there. The only problem i had was with the bed. I'm not a person that complains, at all. I sleep in tents and sometimes even on a sheets on the ground because of my outdoors hobbies and i understand this is an economy hotel. But not even in motels i saw stained and dirty matresses being covered up with a slim foam matress and a blanket. I will come back to this place, but i just hope that this gets improved.

Loved this hotel. Staff are so amazing and very helpful. Rates to change foreign currency to local currency are good as well. I regretted using the airport to buy cash, Zloty. The hotel is so clean. They have one of the only black tea's I enjoy outside London, you get one tea bag though but I am sure that if you ask staff for more they are not the type to say no. Its a close walk to the train station. I would most definitely return.

After becoming a regular visitor over the last 8 months, it is very clear that this is a hotel that deserves its reputation and standing because of a key reason - its staff. The real stars of this place are the restaurant team of Julia, Dasha and Ola who always give a warm welcome to all guests. Their attention to detail is amazing, being both totally professional and warm in equal measure. It is very rare to find waitresses who care so much about ensuring every customer leaves happy. They are totally committed to the reputation of their restaurant in a way you do not see elsewhere. Ola especially has gone to huge efforts to learn English which she now speaks perfectly. I just wish my efforts with Polish were as successful as hers! Katarzyna on reception is equally brilliant and is extremely efficient and professional, yet always brings humour and could bring a smile to anyone’s face entering the hotel. Pawel the night porter is also a huge asset to your company. Many times I have witnessed him helping guests with luggage and stepping in to help his colleagues. Please look after these people Qubus - they are a very special team. I travel extensively and have never found better.

Hôtel situé dans le centre ville très proche du Rynek. Les chambres sont très spacieuses mais peuvent paraître un peu kitch. La salle de bain est équipé d'une baignoire jacuzzi mais devrait offrir plus de possibilité pour faire sécher les serviettes. Le personnel semble des fois un peu dépassé. Attente à l'arrivée car 3 personnes en même temps et il semble apparemment nécessaire d'avoir 2 réceptionniste pour réaliser un check-in. Changement de chambre car plus de dispo pour une chambre twin. La bonne nouvelle est un surclassement dans un appartement où on nous indique que l'on va amener les draps pour le lit supplémentaire. Les draps sont bien apportés mais après 10 minutes, on comptend que l'on doit déplier le lit et le faire nous même (avec la mauvaise surprise d'une housse de couette pour le matelas). Attention quand il fait très chaud hors saison estivale... l'hôtel étant en mode ”chauffage”, aucune possibilité d'activer la climatisation... reste la fenêtre à ouvrir, ce qui peut être bruyant côté rue quand une voiture circule sur les pavés. Attention également pour les places de stationnement qui ne peuvent pas se trouver facilement dans les environs sauf après le coucher du soleil...