Hotel terbaik di Bailey's Crossroads

If I could rate the staff only, this would be 5 out of 5. Everyone was professional, cheerful, and welcoming. The hotel is not managed directly by Hilton, so some of the amenities are a little below expectation. Our room (one bedroom suite with 2 double beds) was on the 3rd floor. Due to the space required for the HVAC ducting, the bedroom was noticeably smaller than we have experience at other Homewood Suites. Although we were warned that the area was a little ”sketchy” we did not experience anything out of the ordinary for a huge metropolitan location. The hotel was quiet and comfortable. Breakfast was ample and well presented.

This hotel was in a great location. Very clean room , very nice staff !!! I will stay here again.

I'm very disappointed in this establishment. There are 30 floors with each with an ice machine, 25 of them didn't work!!!! Ridiculous! My wife and several other people were stuck in an elevator for almost hour!!!! To the point where the fire department was dispatched. After another almost 30mins of the fire department getting the doors open, all of them went upstairs to tell the front desk. Only to be told it was their fault that they got stuck in the elevator, despite them being well below the posted maximum capacity. The maintenance person was rude and very inconsiderate with no sympathy for what just happened to us! No help at all from anyone at the hotel

Comfort Inns are a go-to hotel brand when I travel, and usually they are excellent. Overall, this one is good but some aspects are below the standard I’ve come to expect. The building and public areas are run down and showing age. The lobby and hallway carpets are frayed and dirty, the front door makes loud noises when opening (so much so that we had to change rooms because you can hear the door from rooms above), and the one tiny elevator is very slow. The rooms, though, have been remodeled recently. Brand new bathroom, furniture, fixtures, and bed. Some nice touches such as bedside USB ports to charge your devices overnight and a desk with extra plugs. The room has a strong microwave, which also has plugs for anything that might need electricity. The bed was very comfortable and nice to sleep in (after getting away from the noisy doors). The staff is friendly and helpful, and they are all bilingual English/Spanish. Wi-Fi service was quite good, 30M download and very stable throughout the property. The breakfast is definitely subpar, and features only highly processed food, the kind of things that have ingredient lists 2 paragraphs long. No eggs (either hardboiled or scrambled), which are standard at Comfort breakfasts everywhere else. The coffee in the restaurant tastes like it’s been there since yesterday. (But the coffee in the lobby is fine, so just grab some from there.) Overall – the breakfast is nasty and we avoided it entirely after the first experience. The location is great but access is a bit tricky, since it’s located on the 1-way Arlington Blvd service road. But it’s not a big deal once you figure out how to enter and exit the parking lot. There are many restaurants and shopping options (Target, Safeway, Home Depot) very close by within walking distance.

Hotel stay was far less than satisfactory and here are the reasons: 1. Some Front Desk staff didn’t know how the Bonvoy Ambassador hotel credit worked providing evidence many are poorly trained. a. The morning front desk member told me that he “just worked here” and the manager would arrive in a couple of hours to help me. No one ever got back to me. b. Requested manager support, not one got back to me. 2. Hotel room had: a. Collapsed cushions on the couch. b. Mold in bathroom c. Broken or extremely worn furniture. d. Torn and ripped window drapes 3. Billing was wrong and difficult to correct. Our family grew up managing hotels and I know that owning and operating a hotel is very difficult, this hotel exemplifies just how hard it is. I will not stay at this hotel again because there are so many other quality hotels in the area at the same cost.

Your website advertised a shuttle to the metro. That’s why we chose this site. There was no shuttle. The new manager was very nice but was unable to get us a refund because we booked third party. We had to Uber for days at great cost to us. One day we left a half eaten box of candy on the desk. Next morning it was FULL of sugar ants. Nasty!

I enjoyed the stay here. The utensils and dishes are often hard to get enough of. For example, I wanted some forks, but they were out. They had plenty of dishes for me to use, and I had brought along a spoon, so I ate with the spoon I brought with me. Otherwise the rooms are adequate to move around, and the queen size bed was firm and comfortable. There are three pillows of various firmness and thickness, so should suit most people. The breakfast is paltry, only consists of instant oatmeal and granola bars. There is plenty of coffee. Once coffee ran out, so I notified the management, and they started a new batch right away. Per posted policy, they don't clean the room if staying less than a week.

The staff is so kind and helpful. Kyan helped me with essentials when the airline lost my luggage. The whole team made sure I had a great experience. At the hotel restaurant I had amazing service from Ben and the rest of the bar team. I appreciate all their efforts to solve my travel issues.

We stayed here for two days and the wifi was totally unreliable. It would work for a few minutes a day if you were lucky enough to be online the few times it worked. The front desk reply- it goes in and out. They didn’t even have the common sense to say that IT is working on it. It’s 2023 ! Get with the program!! For $250/ night for a basic room, find another hotel if you are staying in the Arlington , VA. Any other hotel would Be better than this one. And no breakfast included in this price . Also no housekeeping. Perhaps I had to request housekeeping but I wasn’t told this was the policy. I was out all day and expected to return to a clean room. No such luck. Our son lives in the neighborhood and I will Find another hotel the next visit !