Hotel terbaik di Covina

My stay was great! It was quiet , clean and very peaceful. The view of the pool area was so pretty. I would definitely stay here again for sure . Thank you Vanllee 😁

Arrived at the hotel late at night and accidentally left my sneakers in the lobby. My husband went downstairs about 5 hours later to find them and ask the front desk girl, Janelle, if she had seen any sneakers. She said yes she did but she doesn’t know where they are. He asked if she put them in the lost and found and she said that it wasn’t her job to do that and that she wouldn’t touch those things. He asked why she didn’t call us after we checked in so we could come grab them. She responded that we were the ones that left them and it wasn’t her responsibility. I finally met him I’m the lobby and he told me about her bizarre behavior. I looked in the trash cans. I went outside and doing my shoes in the dirt behind a bush. I brought them into the hotel and showed her my shoes. I asked her why she would throw them in the dirt. At first she denied it then responded with I didn’t have time to deal with shoes. I told her her customer service was horrible and that she was lazy. She looked at me and said YOU ARE UGLY. I was shocked and speechless. We returned to the room and called down to talk to a manager. (Shock, no manager on duty for the whole weekend). The same girl, Janelle, said we were harassing her and she would call the cops to have us escorted off property. WHAT???? I called corporate and they took a report but never returned my call the rest of the weekend. I guess a bunch of rude, incompetent children are running this hotel and no management around to keep them in line.

Visited for a 3 night stay and was very pleased. Front desk extremely nice and was able to arrange rooms next to each other for our two families. We walked in with pizza one night and she kindly offered us plates and napkins. Breakfast is a really nice setup - plenty to choose from and I was so impressed with how hard they worked to keep it clean. All of the staff went above and beyond, kudos to this hotel! Right off interstate and several food options nearby. Thanks for the great experience!

Staff was great, had a fabulous breakfast available free of charge at the hotel as well

BW WEST COVINA was the perfect spot for us, being in the middle of where we want to go. As a family traveler, it was welcome news to find out that there's Walmart, Target and others within 1 km walking distance, Denny's and others are at the back with 250 m walking distance. There's nearby, walkable places to dine, shop and other tourist things that can be done. The BEST THING of course is the hotel front desk is very hospitable, helpful and considerate. Mr. Martin, specially made our stay there comfortable, stress free, easy and fun. Thank you Mr. Martin. They accommodated my request to store my luggage's while we were on a Bus Tour, checking In and Out was a breeze. Breakfast is free and always filled up by the gracious lady in charge. The place is very clean and tidy. The room given us was large and comfortable for the four of us, cleaned and tidied everyday. Thank you BW West Covina Management & Staff, i would like to stay there again when we come back. Photo -Lobby with the newly erected Christmas Tree!

非常好！環境很棒！

Nice clean rooms, pleasant staff, convenient to the Azusa Pacific University snd Glendora. However, the location is concerning. Later at night outside it doesn’t seem safe with homeless people out front. Even in the morning at 8, to get to our car , my daughter and I crossed the path of a very unkempt man yelling at himself right in front of the hotel. I asked where we should park that was safe and the desk said in the front was better. He also said most of the night maybe until about 4 am the security gaurd does rounds in the lot. Needless to say it was uncomfortable. Everything else about the hotel was nice. However, I’ll drive further to stay elsewhere next time.

I enjoyed my stay. I would definitely go back.the service was great .

Very comfortable room!! Convenient location right in town the staff was very friendly. They have beautiful Mountain View’s. Hotel is right off of the freeway which is good if you’re traveling and looking for a nice place to stay so you can get back on the road and finish your journey to wherever you’re going!!