Hotel terbaik di Cranston

Please read, nightmare experience, do not stay here if you want to be treated with dignity. When I came to check in the check in clerk almost charged me $400 extra because she didn't know how to put my credit card on file and check in took 45 minutes overall, she seemed highly inexperienced. Thereafter in the room when I tried to take a shower in the evening there was a lot of hair in the bathtub and it would not drain. Consequently I went to same the front desk to discuss with the clerk, she stated that I could not move rooms until the evening. I then requested to check out and attempt to gain a refund for the remaining nights of my due to the dismal experience thus far. The clerk was very defensive and raised her voice multiple times, and used the fact that I'd booked through booking.com as an excuse to not give me a refund. She told me I should forgo a shower altogether and just go to bed. After this lengthy altercation, the clerk finally got approval from her manager Ashlyn to refund me for the remainder of the nights of my stay. The next morning, I then proceeded to leave the hotel as planned the night before with the clerk and the hotel manager Ashlyn. Now I have learned from booking.com that I have not received a refund as the hotel clerk did not correctly check me out, despite me being very clear the night before that I would be ending my stay early (with managerial approval). From check in to check out, I have had an absolute nightmare of an experience. This is especially frustrating when I am in Providence for business, but am instead spending invaluable time being berated by hotel staff. The hotel still refuses to reimburse me for the promised amount by the manager Ashlyn.

We got in and were welcomed up to standard expectations. No fuss and straight to the point for a quick check in. The room was nice and spacious. Hot water for shower was appreciated. It seemed like the toilet was in a continually flushing state, but maybe the knob was just a little off because it wasn't always like that when fiddled with. Vending machine needs a longer vending time for some items to properly drop, but it's a vending machine afterall. We didn't get to the pool area, but we did get breakfast. We were a little late to it, but one of the staff let us have the leftover sausage and eggs which was much appreciated. I think that was the wow factor for us as we really had no expectation of getting anything for our error. The next breakfast day was also very nice and we enjoyed the refreshments on time. We also had a bit of trouble with our cards on one return, but the front desk quickly helped us out and explained how to keep them safer from getting deactivated by keeping them away from phones and magnets. There are several restaurants and a dunkNdonuts nearby as well as a gas station, which was convenient. There is even extra parking near La Quinta. All in all we had a good stay and may think about staying here again if we swing by rhode island. I recommend exploring Warwick as it's a nice Centerpoint to get around Rhode Island. We were particularly interested in the historical mansions down south east among the smaller isles, which were roughly an hour or less away.

It met my expectations but I realized that I overpaid for the room because I booked too early:(

Very beautiful hotel. Services met. Comfortable sheets and robes.

Breakfast can be improved. Omelette and bread selection was awful Only exception was waffle and hash brown when they are given ( but is rare ). Also mattress on sofa bed was too thin and uncomfortable. Otherwise big room in a good location