Hotel terbaik di Forestville

My husband, son and I stayed at the residence Inn in April for 2 nights during our visit to the Capital. The hotel is in a great and convenient location and the ample parking is a great plus! The hotel is well maintained and the rooms are HUGE and have a small living room space. We loved the kitchenette which is stocked to allow you to prepare a meal if you choose to. There is a full size refrigerator which is a plus! This place is perfect for someone looking for a long stay because it provides the convenience of home away from home. Now the reason why they got a 3 are from me. The reception we received while checking in was absolutely horrible!!!! We walked into an unattended front desk, we patiently waited for a few minutes for someone to check us in and the gentleman who came from the back appeared to be in a hurry and annoyed as though we interrupted him. He did not greet us but rather rudely asked “Can I help you” without making any eye contact while logging into his computer and the only words that he spoke were to ask me my name and to ask for my ID and credit card and that was it! He checked us in and handed back my cards and the key card and started to walk away and I had to ask where the elevator was to get to our room. UNACCEPTABLE!!! I have traveled extensively and I have never encountered such rudeness and poor reception/customer service, ever! I do not plan on ever coming back to this hotel, which is unfortunate because I truly did like it. I liked the location, I liked the ambience which is why I’m giving them 3 stars, but the poor treatment as though they were doing me a favor by letting me stay there guarantees that I will never come back. I choose to spend my money where I’m appreciated.

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Just awful. One tiny pillow. No TV. Jacked up electrical socket. Hard bed. Musty room. Supposed to be non-smoking, but it stank. Toilet seat detached from toilet. Water pressure was bad. The best thing that can happen is for this place to be torn down. I don’t think there’s any hope.

I’ve had a couple of bad stays when traveling, but this was just one of the worst. Check-in was a bit unsettling as the receptionist gave me an attitude while trying to find my confirmation email securing a reservation. The room was pretty filthy and you could tell some things were not up to date; the bed sheets had holes in them, and some of the lights flickered while trying to turn them. It was difficult to sleep, as I found myself tossing and turning in my bed a lot, whether it was because of how uncomfortable the mattress was, because how loud the ghetto activities took place outside, or even how the thought of a roach crawling up to me haunted me through the night. The bathroom was a huge lowlight for this stay as well. The doorknob from the inside of the bathroom was broken, as it fell off whenever I tried to open the door; I found myself trapped twice trying to escape, but luckily I escaped. In addition, the room reeked in *********, as someone could possibly could find themselves getting high solely from that stench; good to enforce the no-smoking policy am I right? There was no breakfast either, although the hotel claims it included it on all the travel sights we’ve seen. Though I was on a budget, and this room was on the cheaper end ($80-$90) and closer to DC for its price (around 15-20 minutes from downtown), it is definitely not worth it to spend the night here.

Needs better service and also needs to be cleaned more

I had to stay at this hotel as it was one of the only options near the location I was going for work. I booked this because all the reviews on the application that we use for booking for my job said it was fine and all positive reviews. The area was one of the worst I have stayed in. I went to a nearby restaurant and the staff member there could tell I wasn't from the area and told me to be careful, she is from the area and there are many locations that she doesn't go. Also, when I parked to get food, I looked down long enough to get my things to go in and pick up the order and a person walked right up next to my car door, between my car and another and used the restroom. I know that wasn't about the hotel itself, but the area is relevant. The hotel itself was fine, all was as you'd expect and no complaints regarding the hotel. It was in a better area of the bad area, if that is possible. Anyways, I wouldn't stay here again because of the bad area surrounding the hotel.

位置好！服務好！住這挺方便的

Customer service was great

This hotel is kinda ewww. It’s in a weird location and there are tons of tour buses parked all around it. I didn’t see any places to eat nearby. Avoid the elevators. Only one was working and we were afraid to use it bc the doors got stuck and wouldn’t open when we first arrived. We took the stairs from then on. The hallways look grimey. The carpets are all stained. It’s overall very unappealing aesthetically. The room is small, dark, and cramped as is the bathroom. I’d rate a C+/B- on cleanliness. It’s hard to tell if it’s dirty or actually just old but clean. There are very few outlets and no charging ports. The beds feel very old and cheap but were not as uncomfortable as I was expecting….they were ok. A couple good points: the rooms had a fridge and a microwave. It seemed to be insulated pretty well as I did not hear any highway or hallway noise….that’s kind of rare in even the best hotels. The breakfast was quite good and the attendant runs a very tight ship. You WILL put the gloves on before touching her buffet and she will be on your tail wiping down everything your gloved hands touch or spill and putting the serving utensils back exactly how she wants them. But she will also come clear your plate and smile at you and tell you to have a nice day. I appreciate the work ethic and her dedication to cleanliness. People can be gross, so I’m ok with the gloves. I’d say she and the breakfast were the highlights of the hotel…..but I won’t be staying there again because honestly it’s just below my standards.