Hotel terbaik di Friendship Village

The hotel is located in nice surroundings ,around many high-end stores, Tiffany, 5th Avenue..... the hotel is very clean and beautiful , the staffs are friendly. A++ hotel, highly recommended.

This ranks up there as one of the worst hotel stays in all my decades of traveling. The whole experience was just awful! Where to start...... First, I had a couple of pre-arrival questions and decided to ask them thru the chat function on the Hilton app. I'm guessing this hotel completely ignores this as I never got any sort of response. Secondly, as a Diamond member (almost to a lifetime Diamond member), we are supposed to get upgraded rooms if they are available. My profile states I like to be on higher floors. I used the app to check-in. I couldn't check-in any higher than the 5th floor (8 floors in this hotel). If I wanted a room on floors 6 thru 8, I had to pay an upgrade fee! So much for upgrading your loyal members (there were 30 rooms available if I wanted to pay the upgrade fee). I called the hotel directly and was given an upgraded room, but I shouldn't have to call in for this. Thirdly, we parked our car and found the elevator to the hotel lobby but unfortunately, it was broken. They had a sign stating this but nothing about where to find another elevator to get to the lobby. It took us 10 minutes of wandering around before we were able to get up to the lobby. Fourth-we were at the front desk and asked for an extra blanket & pillow in order to utilize the sofa bed. They said they would send those items right up. 45 minutes later, I had to call the front desk and ask where my items were. They said they would get right on it. I finally received my requested items 1 hour and 35 minutes after I requested them. Fifth-we decided to go to the manager's reception. We wait in line and order beer. Well, guess what, they are out of beer. In addition, for snacks, they had a half plate of cheese and nothing else. The other plates were empty and not replenished. Lastly, the breakfast buffet. One day they yogurt, the next day it was not offered. No variety to what they offer, same food every morning. And as stated in previous reviews, the soda machine was broken. Guess this is something they will never get fixed. Other than that, on the bright side, the hotel has easy access to the Metro. You pay a lot of money these days for less service in hotels but this Embassy Suites went well beyond of making sure what they provide was even less than exceptions from a hotel. I will Never Again book this hotel the next time I am up in the DC area.

From the moment we handed over the car keys to Perry (who made us laugh when we were in the dumps), to when we were greeted by John (Patterson) at the front desk team, and every day thereafter, for 10 weeks, the staff radiated warmth and made our family feel at home. Additional special shout outs to other first-greeters Elijah and Robert from the valet team. Separately, the large hotel rooms are an excellent value. And, for many activities, the hotel’s location is ideal, with nearby quality restaurants at various price points, a pharmacy one block away, and a Metro station two blocks away.

Trust me, if you can stay elsewhere else in this part of Bethesda, you should. This property is way overpriced for what you get and it’s the worst HGI I’ve ever stayed (and I used to be a Hilton Gold member, so I’ve stayed in many!) They command their ridiculous room rates because there is demand in the area. They claim that the rooms were “renovated” 2 years ago, but it is obvious that ownership did the absolute bare minimum. The linens, towels, pillows, and furniture are still low grade and crappy, and the carpeting is from the early 90’s. I will honestly never stay at this property again. They are renovating the lobby, so when walking in you might think it’s a decent hotel. But trust me, it’s crap. The staff is very nice and courteous, but that’s the only redeeming quality. They use mag swipes for their key cards (not RFID like any decently modern hotel), and the readers in the elevators and room doors are 20 years old. In the elevators, the key readers are terrible and it’s near impossible to dip the card corrrcrly to get the green light to press your floor. They have a sticky label in the elevator that reads “insert key like making tea.” If that’s not bootleg, I don’t know what is. Room 211 smelled like feet. One of my towels had a poop stain on it. Seriously, stay somewhere else.

Mya is always friendly warm and amazingly accommodating. I have stayed at the Bethesda AC Motel 11 times this year. Great hotel the staff and Mya make it my choice! I choose this Marriott over the 4 other Marriotts within 4 blocks of this one. If you are in Bethesda MD this is a great place to say close to all of the amenities.

酒店位置雖然已經出了華盛頓DC在馬里蘭州了，但是就在地鐵紅線Bethesde上蓋出了地鐵就到，去華盛頓市中心一部地鐵約半小時可達，交通十分便捷。從華盛頓羅納德里根機場也衹要換成一次地鐵就能到達。 酒店蠻大的，房間比較寬敞，設施也算蠻新的不太舊，周圍幾百米內餐廳、超市等也不少。 目前酒店早餐衹能選酒店一樓一角的星巴克，給餐券自選，三明治、小麪包、飲料各選一樣。酒店一樓還有莫爾頓牛排，還有其他餐廳外賣單子可以拿取叫外賣。

Hotel is at a generally good enough location. It is very near Van Ness-UDC line which connects us to the central of DC. Quiet place that suits what we need. A good rest. There isn’t much amenities in the hotel but good enough.

I originally selected this hotel because of its location. Very convenient to restaurants, shops, and metro. Rooms are very nice-- clean, spacious, and well maintained. However, parking is a disaster. The 3-level underground garage is tiny, horrible to navigate, poorly signed, and doesn't have many spaces. Level one is intended for truck and SUVs. When I arrived, all of these spaces were filled. Level two is intended to smaller SUVs and sedans. My Nissan Rogue barely fit into a space. Some other guests got stuck since there wasn't enough room to navigate around pillars. I'm not sure if they got out without damaging their car. Level three is for sedans only. Upon departure, I had no idea how to exit. There are no signs, and you can only see the ramp if you approach it from the right angle. If you have a Mini, you'll be able to navigate the garage okay. If you have something larger, you'll have to be a skilled driver and say your prayers. The hotel is quite large, and the 2 elevators aren't sufficient for the volume of people that go through the building. On my way out, I had a wait a solid 10 mins. before an elevator arrive at the lobby level. There was one poor young man working at the front desk. He was trying to check people in, check people out, deal with problems, and answer the phone all at once. I give him credit-- he was pleasant and professional. However, it isn't fair to ask one person to handle all that. I will never return. I will never recommend this hotel to anyone. There are so many hotel options in Bethesda, there is no need to stay here.