Hotel terbaik di Pikesville

Front desk service was quite helpful. Room smelled a bit smoky. Had a worker unexpectedly enter the room.

I had a change of plans and needed to change my rooms. They were incredibly helpful. Unfortunately, the room I was moved to looked like it hasn't been touched in weeks/months. The bed had no sheets, stains, cut up straws everywhere, TV was on the bed, empty air-rifle box.. trashed room for sure. I went to the desk for help, and they immediately moved me to a new room. Much, much better... but knowing what that one room looked like, left me feeling a bit weirded out for the rest of the hotel. I was under the impression that there was a breakfast, but it was not available. Not a big issue for me tbh. This is definitely a ”Get you what you pay for” situation. If I had to stay here again.. I would, if there were no other options.

I called first to ask if we could have 2 rooms next to or close to each other. She assured me that would happen. So I made a reservation on June 9th for 2 double rooms, for the night of June 24th, 15 days later. We got there between 3:30 & 4:00. We were told the rooms weren’t next to each other, only one room was ready & the rooms were on different floors. The lady who checked us in went to make sure the room on the first floor (#112) was ready. We found this very odd as check out time is 11 & check in time is 3:00. She came back out from the hallway to the rooms, with another woman, who was protesting the price of water. The clerk told her “the price of everything is going up.” She gave us a key, & we went to get our things from the car. Our group of 4 fought our way to the lobby with our belongings, because there were refugees blocking the main entrance. We put everything in the first room, avoiding the trash strewn all over the hallway & we smelled bacon throughout the hallway. Multiple problems with this room include: the light in the bathroom didn’t work, there was a bag of chicken bones spilled behind the door of the room, there was trash behind the nightstand, no room phone, no microwave, no trash can, the tv didn’t work, the toilet seat wasn’t attached to the toilet, & the biggest thing was the smoke detector was not on the ceiling only BARE wires hanging! Staff came to clean up & fix the bathroom light. We left for dinner & when we came back 2 hours later, the old light fixture for the bathroom was in the entryway of the room along with the cover for the light & the light STILL didn’t work! That pretty much cancelled any sense of privacy as the bathroom door had to be opened while in use in order to see anything. Obviously, they couldn’t use the shower & were naturally reluctant to do so, because of the poor condition of the hotel & room in general. Children were constantly running up & down the hallways, screaming & banging on & into the room door, until well past midnight. Later, feces were discovered on the bedsheets. Just after midnight, there was a screaming match between 2 women in the hallway of the first floor, directly outside of room 112. It went on for hours. No room phone, so couldn’t call the front desk to report it, though how they couldn’t hear it from the front desk, is a mystery to me. Of course, no one in their right mind would have gone out to the hallway & make their way to the front desk personally, not knowing how serious the hallway fight was. When we were able to get into the 2nd room (#204) it also had a disabled (wires hanging) smoke detector, & the shower, once turned on, had mold coming out of it in clumps, no microwave & no refrigerator, the only accessible working electrical outlets were on the lamps, none in the bathroom, the phone was on the bottom shelf of the nightstand also disabled, we didn’t attempt turning the tv on with the electrical issues in the room, cigarette burns on the sheets. Raw c

Beautiful hotel. Loved the amenities and the staff was super helpful. Coffee, tea, robes were a nice touch. Smells nice and overall everything is kept very clean. I also liked the added safety key feature. You have to swipe your key to make the elevator go to your floor. Overall , great stay and I hope next year's convention is here again.

we loved the experience, first time there and it was peaceful, clean.

Took daughter to Orientation at Morgan State university great trip.