Hotel terbaik di Santa Monica

The most caring people I have ever encountered. Upon arrival from AUS at 8.30 am my phone battery was flat and my bank travel Mastercard card wasn’t working so I was unable to pay the taxi driver. I was travelling solo and hadn’t slept in 36 hours so I was stressed and barely lucid when I walked in to the hotel. Lucia at front desk took care of things for me. We got my phone working, got the cab driver paid then she called house keeping and organised a room to be cleaned ASAP so I could check in early. I was in my room in bed by 10am thanks to her. After a lovely afternoon out and about, the next morning I woke up vomiting and running a fever. They don’t have room service so the front desk staff brought anti-nausea ***** and water up to my room within 3 minutes of me calling. They offered to phone and check in on me throughout the day as they knew I was travelling alone. The next morning when I checked out at 5.30am to get to LAX I got in my Uber and as it was about to leave the woman on front desk came running out, stopped us from leaving and said to me “you said your Uber’s a Nissan, this isn’t a Nissan, you should get out of the car”. It turned out a previous guest had taken my Uber. Once we realised this, the driver of the Uber I was in would not take me, told me to leave his vehicle and get my bags out of his car. As I had a plane to catch and was worried I would miss it, the same front desk lady rang me a cab which arrived in minutes. If you are a solo traveller STAY AT THIS HOTEL!! The rooms are beautiful, spacious and clean. To top it all off Lucia didn’t charge me for early check in; she said given how stressful getting there had been, it was the least she could do to help. Gifts from God and great beds to boot!

Great service, location, definitely would recommend to my friends. A bit pricey parking but I guess it’s everywhere in LA

Great location, within walking distance of the pier and the shopping plazas ! Customer services could be better amenities need an upgrade . Overall 3.5/5

Very cute place and great location but a few things would have really helped. It was warm (August, yeah) and the hotel has no AC. This made our room pretty miserable, even with ceiling fan and 2 fans in the room. There weren't enough outlets to plug the fans in so I had to go ask for a power ***** -- woman at front desk was very nice. But we had cords wonky wonked -- like across bathroom door. Not the best. The phone charger on lamp didn't work. A mirror in the room itself would have been helpful as well. I live in the desert and am used to heat, but if I had known there was no AC would not have booked there in August. Went back to look at website and I guess that's my fault because it's not listed. Lesson learned!

The room was big but located in the back of the building with direct access from the street. Felt a little unsafe. The hotel also charged me twice. The first card was declined but for some unexplained reason partial payment was still taken. Sorted it out in the end but it took a couple of hours explaining to my bank and the hotel manager to get it corrected.

Номера на любителя, сделаны под старину со старой мебелью и дверьми, воды в номере нет, зато лежат книги и за библиотеку нужно каждый день платить, а еще wi fi платный и какие-то дополнительные сборы за фитнес, который не нужен, в общем когда выезжали были неприятно удивлены, что с нас сняли за все эти скрытые в начале доп услуги 300$ за 3 ночи. Отель не стоит этих расходов, не рекомендую

Frente a la playa y al muelle de Santa Mónica, ubicación inmejorable. Habitaciones limpias y en buen estado, el único problema es que reservamos con anticipacion dos habitaciones porque somos una familia de 6 y nos ubicaron en distintos pisos, nos trajo algunos problemas eso, pero el resto muy recomendable

酒店雖然老了點，但維護得還行，挺乾淨的，洗漱用品是Diptyque, 衞生紙還綁了個小緞帶～ 服務很好，到機場發現護照忘酒店了，很有效率幫我找到了，沒有誤機。還特地説不用給小費，這是他們應該做的。 缺點：陽台好小，坐椅子上腿都伸不開。