Hotel terbaik di Sawgrass

Pasti merancang untuk melawat kembali tidak lama lagi :) Bilik itu sangat luas dan sangat mengalu-alukan. Kakitangan mesra dan gembira untuk membantu dengan sebarang kebimbangan atau pertanyaan. Menikmati Mulligans Pub yang bersambung dengan hotel, makanan yang lazat dan perkhidmatan bilik adalah sopan dan tepat pada masanya. Tiada aduan, sangat berpuas hati. Nantikan penginapan kami yang seterusnya.

Summary: We enjoyed our stay and would absolutely stay there again. Context: I am a Hilton Honors member, stayed during hurricane Idalia and had a small dog. Staff: Check-in staff were very friendly and helpful. They had house-cleaning staff on duty even with the hurricane. Within an hour of checking-in they followed up to make sure everything was to my satisfaction. Facility: The hotel was in good shape, had a food serving area and combination dining area and living-room. It had a good gym with equipment in good shape. Each floor had washer/dryer sets that were reasonably priced at $1 or $1.50 per batch. Room: The room was clean, did not look worn and there were no smells. The TV was large and leveraged DirectTV for cable channels. The bed was a little firm but the pillows were soft. The bathroom was clean, tub and toilets were clean, no dripping faucets, plenty of towels and toiletries. It had a “larger” dorm-size 3.5-ish cubic-foot refrigerator, microwave and coffee maker. There was a hotel style window HVAC with wall thermostat that had no limits on low temp setting. There were also several USB charging ports. Location: The hotel is very close to World Market, Publix and Target; as well as several restaurants. Breakfast: Even though there was a hurricane passing by, there was a plentiful breakfast with scrambled eggs, smoked sausage, roasted potato wedges, several cereals, pastries, bananas, apples, waffles…..

I'm a Gold level Marriott member so I write this with genuine disappointment, especially as outside of this event this was mr new 'go-to' hotel when I needed to come to Jacksonville for medical at Mayo. I'm in my 2nd of a 2 night stay. I had a had a medical procedure this morning which required putting me under. I returned to my room and rested for a few hours and then found the bathroom heavily flooded. I went to the front desk to ask for help and no one was there. I waited and some guy told me to hold on, he'd go find someone. Eventually, a front desk guy named Melvin came out who was unproductive and oddly discourteous in a way that was unearned and about him. I told the problem and after some confusion he was able to contact engineering to come meet us at the front desk. While waiting, I asked him if he could see if there was availability for another room. He said ”No, I can't move you until engineering says the problem can't be fixed. Plus, we're pretty full.”I said ”yes but if you could just check if availability exists as I've just had a medical procedure and am exhausted,” a d held up my bandaged srm from where the IV just was hours ago. He then said no, rolled his eyes, and argued with me which was weird because I wasn't arguing with him. The Palmene the engineer arrived and asked my room number, 723, and he immediately told Melvin and me no one is supposed to be in that room as there is a roof leak which isn't his fault because the roof guys hadn't fixed it yet. I asked Mel in if he could now check if other rooms were available? He said no, ot until the engineer goes with me to the room. I asked ”why nit just give me a key now to a new room so I could directly pack, switch rooms and then return the key to the flooded room? Palmene the Engineer agreed and started explaining and literally mid-sentence Melvin started helping someone else who randomly walked up to ask a question about parking. I asked Melvin to please resolve one problem at a time and he refused. It was really sincerely weird; rude in such a misplaced way that it was farcical. So Palmene and I went to the room, he immediately knew where the roof leak in the bathroom was, repeated that the room should never have been occupied nor I put in it. He kindly ran to get me new room keys and a luggage dolly so I could pack to move. He returned with them and helped solve the problem and apologized for Melvin acting rudely and unconstructively. After packing and switching rooms I took the dolly down to the lobby and Melvin came up to tell me i could have just it in the hallway instead of nust saying thanks for returning it. This is a flooded room on a medical procedure day exasperated a really incompetent front desk guy with a poor attitude.

We highly recommend this hotel for visitors to Jacksonville or the Mayo Clinic. The rooms are nicely decorated, the beds are comfortable, and the staff are friendly and helpful. Great location. Parking was no problem. There are lots of good restaurants and bars nearby. We will definitely stay here again on future trips to this area.

My wife was extremely impressed with the service from check-in to checkout. Friendly staff from the housekeepers to the maintenance and cooking staff during breakfast. We would highly recommend this establishment to anyone traveling to the Jacksonville Beach area. We know we'll definitely be back in the future!!!

All rooms are ocean front unless you stay in your car. This is one of our go to beachfront hotels in our area. Staff are wonderful especially Maria and Dennis who are loyal caretakers of the front desk. Friendly personal and very attentive to needs of guest. Sneakers sports bar and Joe’s Crab Shack are across the street for great good and drinks. This location recently was sold to another investor from up north specializing in beach front hotels. Well they purchased a great well established hotel with great experienced employees. There is a bar area which also accommodates breakfast and happy hour with overflow to outside seating and fire pit. Prices are reasonable most the times unless special events are in the area. The north side of the hotel is the outside auditorium where events are done by the city. Would highly recommend even during the winter in Florida heated pool and jacuzzi. Not hot but near warm.

Conveniently near Jax Beach and all the beaches along A1A and also a short drive to the Mayo Clinic and all other suburban areas of Jacksonville. At check-in I was given a room on the first floor facing the pool and I complained about a musty urine like smell and the front desk was nice enough to transfer me to another room but still on the first floor and facing the parking lot. The bed was comfy but I was not sure if the AC was working properly. The windows can’t be opened and it felt stuffy. Otherwise, it was quiet at night despite being in the middle of Beach Blvd. Breakfast was basic fare. It is a Holiday Inn so set your expectations accordingly but it’s a good value and wise option if you plan to spend all day in the beach or the entire day out and about and just go back to the hotel for a good night’s sleep.