Hotel terbaik di Short Pump

A clean and friendly hotel conveniently located in a shopping plaza

The only negative thing about this hotel is that it was a little hard to find. It certainly wasn't rated as high as it should be. The room was spacious, well appointed with glassware, silverware and tableware. There was a table on rollers tucked under a counter that, when rolled out made a dining area; almost every light fixture had charging ports in the base; and the bed and pillows were very good. Breakfast was great - two choices of omelettes, cheese and western, sausage, hot cereal, cold cereals, yogurt, fresh fruit, waffles, several bread choices for toast and several choices for coffee and juice. It was refreshed often, so food was not stale. The indoor pool and exercise room make it a great choice for an extended stay. Nearby are many restaurants and the Short Pump Shopping Center. It would be a great place to stay to visit the historic homes of Jefferson, Madison and Monroe.

Hotel ini bagus dan kakitangan hadapan sangat prihatin. Hari kedua kami berada di sana, kami pergi untuk pengebumian pada pukul 12:00 tengah hari dan meminta meja penyambut tetamu untuk membersihkan bilik kami dan tuala segar. Kami kembali ke bilik pada pukul 11:00 malam dan tiada perkhidmatan.

Looked like a nice quiet hotel to break up a long drive and get some sleep. Was given room on 2nd floor above the meeting space. A party with a very loud dj and guests was going on when I checked in at 10:30. I went to my room and it sounds like a night club, bed shaking to the bass, can hear every beat and every word. I asked the desk what time it would be over, was told 12:00. I came back down at 1:15 and asked if I could switch rooms to other floor or other end of hotel as it was louder than ever, was told I could but would have to pay more because all they have left is a suite! I’m checking out at 7:00 am! Wish I would have known not to stay here on a weekend! Stay away!

I like that the hotel conditions are so clean.

This was my first travel experience in the Short Pump area of Richmond. However, I found the hotel overall to be very comfortable. Broad Street offered numerous shops and restaurants. The Town Center down the street was an added bonus. Ms. Kim at the front desk gave excellent customer service and was a pleasure to speak to. The restaurant served tasteful food and was served promptly. Overall, we enjoyed our stay and will return. We had the 1 bedroom 2 room king suite. A couple additional observations: 1) The king mattress needs an upgrade. In the suite, I would expect a more plush mattress. 2) The lighting in the shower area needs to be brighter. 3) Also in the shower area, there was a continuous fan/vent running constantly. I understand the need for ventilation to ensure no moisture build-up to avoid moldy situations. Have the fan/vent on a separate switch to be used when needed and not hearing that noise is a workable solution. I did close the sliding door to reduce the noise. 4) The sliding door for the toilet/shower area had to be moved gently. It was easy to move it too far and get it off the little track. These items weren't show stoppers but items that if addressed would certainly enhance the Marriott experience that all guest, especially those of us who are rewards members expect from this brand.

It is an older property, and it's dated. They do a good job of keeping it clean. Restrooms near the pool were out of order. Rooms need more lighting. I found my room to be darker than I liked it to be. My door to my room the safety latch, could use some maintenance