I enjoyed it I thought the place was clean. I thought the staff didn’t seem to relate to well to older people.
Some of the younger ladies don’t seem too comfortable around a man’s presence
This is a very professionally run small hotel. There were several times when the level of service rose to the very highest level. First, I had a cold when I made the reservation and I asked if I was too under the weather to come to Boston, could I use the non-refundable payment toward a future stay-the front desk person was very helpful and allowed that. During my stay everything was very well done. The next really, really special service was that I left the hotel very early due to travel plans and I forgot one of my most important reference books and my umbrella! I am an experienced traveler and I have a very careful leave the room routine. I must have been too tired. I realized my mistake quickly and called about an hour after having left. The front desk person checked on my room and found the two items and immediately offered to work with the owner to get them mailed to me...and the owner did this without adding a charge!! Maybe because I had been understanding that my room was a little cold due to very strong 50 mile per hour winds that night...whatever the reasons, I was very impressed and will make this my go to hotel on my regular Boston trips.
This is a very nice place. The neighborhood is good and quiet. It is a 7-minute walk to the Central T subway station. That station is one block either way from MIT/Kendall or Harvard Square. It is otherwise 15 or 20 minutes walk to MIT, for example. The room was good, with air conditioner and fan. WiFi worked very well and they had a good desk. Hosts are very nice as well. There is no breakfast, but they do leave out fruit and there is a kitchen. Overall, a nice stay.
This is a popular hotel in a decent location. Affordable and what you would expect for a Holiday Inn Express just outside the downtown core. Nothing fancy, but very functional Breakfast was fine (liked the pancake machine) but it was often very hard to find seating, food wasn't refilled as often as it needed to be and tables were not quickly wiped down. Sleep quality wasn't the best I have had at a Holiday Inn Express. The beds were not that comfortable and the blankets thin. I did like the fact that there were hard and soft pillows automatically in the room. I also found the room on the dark side. You can tell that the space has been recently upgraded and it looked decent. Location was okay. It is convenient, but only ”walkable” if you have 30-40mins. It is on a busy road which can make it noisy (and there is currently a construction site right across the road). Parking was busy, but there were spots - not a hotel issue, but some very large trucks parked in ”compact car only” spaces taking up two spots and / or blocking the narrow space. We were able to find parking each time we took the car out of the lot, but often it was the last spot.
Amazing stay! Comfortable bed and great location near Harvard! Staff were extremely helpful assisting us with college tours and dinner reservations. I didn’t realize I had booked a room with one bed and was traveling with a friend. The staff were able to move us to a slightly larger room and also provided us with a rollaway cot at no additional cost
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