Hotel terbaik di Thibodaux

I booked two rooms with king beds and received email confirmations. The app would only let me check in one of the rooms with 2 queens instead of 1 king. When I asked about this at the desk, the woman gave me a stream of nonsense. First she said it was because I had booked with a third party but I had booked on the Hilton website. Then she said it was because they had sold out of kings a week ago, but I had made my reservation three weeks earlier. Finally she gave up and just said they were full and hoped I'd be happy anyways. Breakfast was better than at most Hampton Inns, with omelets, potatoes and sausages. The room had horrible lighting, with low wattage CFL bulbs and a missing bulb. The only place really bright enough to read would have been standing at the bathroom sink. I had to move the nightstand to plug something in and it was filthy behind it, so clearly the room had not had a deep clean in a long time. On the plus side, there were enough towels, there was bar soap, and while the HVAC unit was really noisy it did work properly with the thermostat to keep the room at a comfortable temperature.

the staff is extremely helpful and friendly, we will stay here again. the beds are comfortable, the shower was slick though. make sure to ask for to ask for your military discount the pool was clean good location for the hotel breakfast was good

Everything was clean beds were comfortable breakfast was great. I would recommend to stay here anytime the pool was clean AC work great the staff were awesome. The only problem I had was with the TV other than that it was great. Wasn't close to the highway

Everything was amazing. Clean every where we went. Thomas was extremely helpful and kind. The location was exactly what we needed. Guest laundry was a bonus. The breakfast was hot and just enough. The room was cleaned every day. Plenty of towels.

I found your staff lazy in the front office and not friendly. -I called in the morning asking for an early check in which they denied. Then my room would probably not be ready for the 3pm check in and was pretty aggressive telling me this. Kept saying the hotel was completely booked up the night before. -The microwave was broken for the continental breakfast. They told me but neglected to put a sign on it and they could have easily used one from one of the rooms or drive 5 minutes to Walmart and purchase another one. -I was in town due to the death of my mother. The room did not have an iron and ironing board. When I called the front desk I was instructed yes, they had one, that I would need to come down and get it. 63 years old and I had to carry up the ironing board and iron myself. -I spend 3 nights there and on Sunday I asked if I could get a late check out. She said they didn’t do late check outs. I practically begged her for just an hour and she refused saying the hotel is completely booked. At this point I knew she was lying, there were a total of 13 cars in the parking lot. I had to book another hotel across the street just to get ready for my mother’s Sunday burial. -To confirm they weren’t booked I asked the lady cleaning a room on the same floor as I was leaving she advised they had not been fully booked. With 3 floors at this hotel I’m sure they had probably 100 rooms. To not help a customer not only at check in or check out I was very disappointed in the staff at your hotel and will never stay there again or recommend this hotel to anyone. -Lastly they well let me know they don’t clean the rooms daily and that if I needed more towels I would have to bring the dirty towels down to them and they would replace what I used. I had to bring my dirty towels to them each day and they gave me clean towels. Crazy to do business like this and treat customers this way.