Hotel terbaik di Laplace

My wife, my son and myself stayed at the TownePlace Suites by Marriott in Laplace,  LA July 3-6, 2022. I have to say that it was the worst hotel experience of my life. To start,  there was only one elevator working.  The one that did work creaked and cracked like it was going to fall. When we stepped out on the forth floor, there was an exposed wire coming out of the wall.  When we got to our room, none of our keys worked. I went down stairs, and the desk clerk tried remaking the key, after asking me aloud what my room number I then went back upstairs, and the keys once again did not work. This went on 4 times, and not once did the clerk offer to give us a different room. After the 4th try, she handed my wife a master key, without verifying my wife's identity. We get in using the master key, and when I returned it, she (I later found out that her name was Shannon) said she would make sure maintenance addressed my key issue in the morning The next morning after breakfast I checked with the front desk, and the new desk clerk tried making a new key, even though I told her Shannon had made new keys 4 tines. I was pretty sure the issue was the lock, not the keys. She followed me upstairs, and let me in using her master key. She assured me that maintenance was on site, and would look at my lock very soon. We came back to the hotel 9 hours later only to find out nothing had been done. Maintenance had not even tried to fix it. Then, this desk clerk hands me her master key, without once checking my identity. I got in the room, and immediately emailed the GM, Rachelle. Rachelle returned my call the next morning. I explained everything, and she insisted that she needed to make one more key and try it. When that didn't work, she finally got maintenance involved. He worked on it for a few minutes, then stated that we needed to move rooms because he needed to change the lock. We stated that we did not want to move, because it was our last night, and it would not be worth packing and moving, but we were told we had no choice. I do not appreciate being forced to move, I do not appreciate the lack of regard for my safety by speaking my room number out loud. I do not appreciate the lack of regard for anyone's safety by giving me a master key at all, much less without verifying my identity. In addition to the key fiasco, we also had the following issues: Room 1 Not enough towels for 3 guests No bedding for the pull out couch A toaster that smelled like it was going to start an electrical fire, Breakfast ended at 930, but there was no food after 900 Trash in the halls multiple days not picked up by housekeeping A refrigerator that barely kept things cold, even after we turned it to colder TV service that stopped working every time it rained Room 2 Bugs in kitchen and bath Stains on couch Drywall dust on carpet Paint splatter on the bathroom floor The TV didn't work, and took over an hour to fix. The bathroom door was not hung properly, c

Clean, safe, excellent front desk service, breakfast was sufficient... checked all the boxes. The king room was immaculate and such a cool layout. Front desk even gave me some tips on cooking like a real Louisianan. We have found out spot to stay for future visits.

This hotel is a gem! Clean, quiet, comfortable with refreshingly modern decor. Modern roll-down shades: much more practical and nicer than curtains. Guest coin laundry: great. Front desk staff: cheerful, helpful and professional. Breakfast buffet: well-stocked and clean. Parking lot: well-lit. Waffle House, Starbucks and McDonald's are nearby. My only quibble, not the hotel's fault: theZero brand shampoo and conditioner are awful, they make my hair feel like dry straw. Hilton, please bring back Neutrogena toiletries at all Hampton Inns!!

Great hotel and super friendly staff!! This hotel was renovated and they definitely did a great job! This hotel was very reasonably priced and definitely worth the stay. We were able to get an early check-in thanks to Celeste!!! She was super friendly and helpful. The room smelled clean (not an overpowering smell like other hotels) and WAS clean. We had a double queen room and there was plenty enough room for us (three of us on this trip). The breakfast was the usual buffet style. Sausage, omelets, oatmeal, waffle maker, muffins, and cereal to name a few items. There is also a waffle house next door as well as a McDonald's and Subway across the street. I would definitely recommend this hotel and would stay in again.

It was an amazing stay with great people and clean areas. Will be back if in the area.

I was skeptical to book due to the reviews I was reading but after taking a change I was happy with my choice. The staff at the front desk were nice and accommodating and the rooms were very clean. I spoke to the new manager and he was very friendly. Not to mention they have a great selection for breakfast.