I was so pleased with the facilities - very unique layout of the hotel, kind of a fun and mysterious experience to explore the property and gain my bearings. I get a little tired of the typical hotel layout - it's always exciting to get a unique setup like this one.
The hotel has been in business since 1969 but has obviously been completely redone, probably multiple times since then because it feels so fresh and new. There wasn't anything that felt old or stale - the entire room felt so clean and new, I highly recommend for germaphobes like myself. I felt very comfortable here.
More than anything, I was so moved by the customer service. Being a semi-frequent guest of hotels all over, I've come to learn that lowering my expectations before checking in at most places will prepare me for the inevitable disappointment - haha. BUT this was not the case here - the gentleman who checked me in was beyond friendly and helpful, I felt so touched by the personal effort he clearly put into ensuring my check-in experience was special. I will remember that for a long time. The lady who assisted me in the evening with a small purchase in the lobby and adding my rewards number to the reservation was also very friendly and not in a forced or ingrnuine way. I truly felt her kindness, both, through the phone, and over the counter. She went above and beyond to make me feel valued as a guest/customer and associates like her and her coworker who checked me in just don't go easily forgotten in my book.
The guest service and unique experience you're sure to have when you stay here are what set this hotel apart from the rest. I absolutely recommend if you're in the area. What a lovely place for anyone to come visit but still feel right at home. :)
Friendly & helpful staff, room was very comfortable, easy parking, & even though the exterior/interior is not the newest it is leaps & bounds better than some of the other relatively similar priced hotels/motels in the area. Highly recommend, especially to light sleepers.
We had very good times at this hotel.Staff was very friendly specially Jeffery page he was very helpful and very cheerful person best man we met in USA
Sangat Baik
105 ulasan
4.5/5
Harga bermula
RM 819
satu malam
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4.5/5
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PPengguna TetamuThis is the best hotel in Thousand Oaks. In turn of the location and its services.
MMikiesSamVery accommodating and perfectly located place to stay. Rooms are clean and property is peaceful. Plenary of parking and everything u need on site.
PPengguna TetamuGood location. Simple room. However mini fridge didn’t work do when I asked for one that works the young boy at the desk said no and for me to check out. Finally an hour later another employee exchanged the fridge for one that worked.
PPengguna TetamuFriendly & helpful staff, room was very comfortable, easy parking, & even though the exterior/interior is not the newest it is leaps & bounds better than some of the other relatively similar priced hotels/motels in the area. Highly recommend, especially to light sleepers.
NNohelyDice que incluye desayuno y resulta que desde el covid-19 no prestan ese servicio, la habitación estaba limpia pero no se ve enrealidad como en la foto. No es un lugar tan agradable.
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