Hotel terbaik di Utica

地理位置好 距離紅線地鐵站100米 非常方便 早餐品種非常少 就是簡單的美式早餐 麪包牛奶和炒雞蛋

小城裡比較好的酒店了，房間寬敞明亮，視野好，停車方便還免費。晚上十點後大堂門刷卡才能進入，不過我試了幾次一直打不開，最後讓家人下來從裏面打開才能進去，另外本來含的早餐九點下去都沒了，不知何故！

Hotel in downtown Utica, the hotel itself does show some wear and tear, due for some upgrading of the rugs and some repainting. The room had a strong odor of Fabreez which was a little overbearing when you first entered the room. The bar and restaurant area is rather drab, looks like you are eating in a warehouse and not a hotel dining room. The rooms themselves are a good size and a comfortable bed. There are plenty of outlets for your electronic gear and a good amount of counter space. The bathroom was one simple word, tiny! You could not sit on the toilet and close the door at the same time! The staff itself was very good but spread very thin. There were times when the front desk was not manned for an extensive period of the time. Like all Marriotts there is a nook where you can get essentials and snack, that is the good news. Bad news is it was not well stocked. Keep in mind this is a downtown hotel, the area is rather dead at night. This did not bother us but if you are looking for shopping or other activities this hotel may not be a good choice for nightlife.

This hotel does a decent job of delivering what you expect when staying at a Fairfield. The rooms are clean and sharp, everything looks fairly new, the bed is comfortable, and the breakfast in the morning is just fine for a hotel buffet, though lacks the option range that some have and is not fully replenished throughout the service period. I appreciated that the TV in our room supported streaming (you can login to your Netflix service / etc) -- we used that. I wish that it was more common for a hotel like this to use actual reusable plates/silverware for the breakfast rather than everything throwaway. The breakfast was supposed to be available until 10am, but the staff started packing it up around 9:45. When my girlfriend tried to get breakfast around 9:50, the staff were able to bring a few things back out of the kitchen for her -- but really, if a breakfast will be packed up starting at 9:45, list that as the end time rather than 10am. Checkout time is noon. The housekeeping staff knocked first around 9am (while we were still in bed), then again around 10:30am to see if we had left yet so they could clean. Since we were not checked out of the room yet, this felt a bit like being rushed out. I always prefer it when the housekeeping crew either waits until checkout time or starts first on the rooms where guests have checked out early, so I'm not woken up. I understand that staffing shortages likely make this kind of coordination hard. These are minor issues in the scheme of things. Overall a solidly decent night and a hotel I wouldn't hesitate to stay at again if I was in the area, though probably wouldn't prioritize over other options either.

房間還可以，裝修比較老舊

****DO NOT STAY HERE**** 1. At checkin the front desk woman was incredibly rude from the second I walked in. She finally asked me in an accusatory manner if I was sick (I am still masking). Once I assured her I was not, she warmed slightly but not much. 2. My room was in a building off to the side and it wasn’t very well lit. The door to get inside was only working intermittently with the room keys. It wasn’t just mine- the desk lady warned me at checkin that people had been reporting problems and I might have to go around to the back door (which was even more secluded). 3. The room was filthy top to bottom. 4. Around 3:30 am, a man started banging on my door while simultaneously trying to get in with a key. I had to yell through the door twice that he had the wrong room, and he finally moved on. I didn’t sleep any more after that. 5. At checkout, the (different) desk woman was not any better than the previous night. She had to be called in by a maid and I still had to wait several minutes for her to arrive. She never asked how my stay was, and could hardly complete the checkout process due to complaining to a male coworker about how she was so stressed out at having to make breakfast and manage the front desk at the same time. They commiserated that someone should be hired just to do breakfast.

During my stay at the Hampton Inn Utica, I was truly impressed by the professionalism and respect shown by the staff. Isaac and Alisha demonstrated exceptional teamwork, ensuring that my needs were met promptly and with a smile. The cleanliness of the facilities, especially the bathrooms, was top-notch. It's rare to find such a dedicated and courteous team in the hospitality industry. I highly recommend this hotel for anyone seeking a comfortable and well-managed stay. I'll definitely be returning!