Beautiful and spotless hotel!!! The most amazing front desk staff. The young women today went out of their way to make is an amazing stay. We have a few challenges with our TV and she got us another room and she recommended great restaurants. My husband and I love the design of this hotel and the service. We stay at another Hilton in Gilroy it was loud and noisy. The staff were not very warm and not kind. I recommend the Visalia Hilton highly.
Recently stayed here for 3 nights to visit nearby Sequoia and Kings Canyon National Park. During checking in and checking out, the front desk staffs didn't mention anything about the daily $15 parking fee. I even made sure upon check out that my account balance is $0 and the staff said yes. Got home and found out I got charged for parking. If this hotel was located in the city where parking is scarce, then I would have expected it. But in Visalia where the hotel is surrounded by vacant lands and anyone could park in the parking lot...(see attached photo) How does the hotel justify the charge? Called the hotel after my stay, and still haven't get a return call from the manager. On the second and third day, the elevator button on the ground floor was broken, so every one had to wait for the staff to go to the housekeeping area, wait for the elevator to come down and to open the elevator from the back side to let guests in. To my surprise, my room was cleaned on the first night, but there were still several hair on the floor in the bathroom. Then there was no maid service on the second night. Oh well, no big deal. Thumbs up to the lady who runs the breakfast area. She was friendly and welcoming. Daily breakfast offers warmed up packaged food such as breakfast burritos, Belgium waffle, sausage biscuits (don't recommend, too dry), bagel sandwiches, and crustless quiches that they switched around every day, so it's easy for you to take with you to eat in your room or later in the day. There were also muffins, oatmeal, and fruits. And of course, several juices, teas and coffee to choose from. The studio room we were in was a decent size. The kitchen has refrigerator, microwave oven, stove tops, dishwasher. Pretty much anything you may need to heat up a meal. Our room was on the 4th floor on the back side(I think) of the hotel. Starting around 5-6 am, you'll hear car noises traveling on the road next to the hotel that woke me up every morning. Overall a decent, newly renovated hotel. I would recommend it if you were OK with the ridiculous $15 daily mandatory parking fee. Otherwise, maybe choose Best Western right down the street.
Hotel ini berada di lokasi yang sangat baik, di sebelah jalan raya. Kami membuat tempahan dalam perjalanan pulang ke Los Angeles dari Redwood National Park. Ia dilakukan lebih dari sepuluh minit. Kecekapannya sangat tinggi. Tidak ada batasan kecuali peringatan di pintu yang anda perlukan untuk memakai topeng. Sikap kakitangan sangat baik. Kami menempah bilik standard untuk kanak-kanak dan menyediakan tiga sarapan, tetapi sarapan Amerika benar-benar tidak biasa. Hotel ini boleh dikatakan sangat baik untuk pertama kalinya, terutamanya keadaan rangkaiannya sangat baik
We really enjoyed our stay at the Visalia Marriott on our way down to visit Sequoia National Park. I've stayed at several Bonvoy properties but have tended to avoid the Marriott chain because of a disappointing previous experience (in Monterey, California). This trip somewhat renewed my faith in Marriott with great service and value for the room. We stayed in a double Queen bed room overlooking the swimming pool. Some other reviews mentioned problems with noise from the pool, but I didn't personally experience any. The room was spacious, well-kept and clean. The one negative was that the bedding seemed to be stained and in poor condition. Service from the staff was excellent, particularly at breakfast in the dining area. The location was great for a one night stop, and is only a short walk from the Visalia downtown area.
Dengan penginapan di The JD Hyde Historic Inn di Visalia, anda akan berada dalam lingkungan 10 minit berjalan kaki dari Visalia Fox Theatre dan Kaweah Delta Medical Center. Inapan pinggir ini berada 0.9 km dari Pusat Konvensyen Visalia dan 0.9 km dari Mulligans Indoor Golf Club.
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This place was clean. The garden area very nice we loved the ground and our front door and patio area . The rooms really need some updating although our beds slept nice . The Rooms could be updated The heating and air were combined with just one switch. We couldn’t adjust temp to our comfort . Friendly staff
Comfortable large room with good bath/shower combo, low bath if you’re mobility impaired is always good Nice staff, handy ‘shop’ for essentials and snacks/drinks, pool and ample parking with easy access Breakfast day one good, breakfast at 9:40am marred by the lack of sausage and eggs - the Juanita in the kitchen refused to cook any more even though there were many waiting for the items - this disappointment was taken further when the kitchen door opened only to show the same Juanita munching on a sausage link! One star off
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4.5/5
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4.5/5
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RRJtraveller62Comfortable large room with good bath/shower combo, low bath if you’re mobility impaired is always good Nice staff, handy ‘shop’ for essentials and snacks/drinks, pool and ample parking with easy access Breakfast day one good, breakfast at 9:40am marred by the lack of sausage and eggs - the Juanita in the kitchen refused to cook any more even though there were many waiting for the items - this disappointment was taken further when the kitchen door opened only to show the same Juanita munching on a sausage link! One star off
PPengguna TetamuAuf dem Weg vom Yosemite Nationalpark zur Küste verbrachten wir hier eine Nacht. Für ein Zweistern-Hotel ist es hervorragend. Unser Zimmer war riesengross, ebenso das Bad mit einer grossen begehbaren Dusche. Die Matratze war komfortabler als so manches Bettzeug in teureren Hotels, die Einrichtung modern und alles blitzblank sauber. Das Personal war sehr zuvorkommend und hilfsbereit und wir konnten bereits vormittags um elf Uhr einchecken. Erstaunlicherweise war sogar ein akzeptables Frühstück im Preis inkludiert. Wir können dieses Hotel bestens empfehlen.
PPengguna TetamuDue to Covid-19, we did not travel for about 2 years. As of Apr, I had 4 free nights, three expire in Jun and one expires in Dec. I booked 2 nights at this hotel from Apr 17 to 19 with free nights. When arrived, we found that pool was not in service. My kids got really upset. One main reason I booked the hotel is indoor pool. They did not state that either on the web or app. In the night, I called Marriott to see whether they can switch the second night to residence inn. I called residence inn and confirmed pool working. The lady told me everything was set and I was going to get cancellation for Fairfield inn and confirmation letter for residence inn. I got confirmation letter in minutes but no cancellation. I called again and was told me since I was in the hotel so I had to talk to front desk to cancel. I went downstairs and chatted with front desk. The lady told me she would let manager know and everything was supposed to set by 8am next day. Next day I still did not get cancellation letter so came by front desk during breakfast. They promised again manager would handle it. Around 9am, we tried to checkout but Marriott system did not allow since it still showed as 2 days reservation. Front desk promised that they would handle it by 12pm and posted points to my accounts. It would take 2 to 3 business days. And two days later, finally my second night of Fairfield inn got cancelled but no points or free night was not posted. While stayed in residence inn, I booked second night with free night that expired in Dec. After one week, I contacted Marriott again. This time, a gentleman told me that there was no much hotel could do. He posted free night expire in Jun. I asked for free night expire in Dec or points since we do not have Jun trip plan. If Marriott did not mess up, for sure I will use Jun free night instead of Dec free night. He told me that's it and he thought the lady did everything right. Really got exhausted. For a simple problem, it took hours, calls and chats to fix. And finally got messed up and customer has to accept it. looks nice and professional but no one can help. Everyone promised but no promise really happened.
Basic property with small lobby and small pool. My room was clean and had mini fridge / microwave / coffee maker. They provided daily housekeeping, which I appreciate. Simple continental breakfast is offered in the lobby - packaged Danishes, toast, coffee. There are a few small tables in the lobby. Room rate was attractive compared to the more upscale Hampton Inn next door. If you're looking for a clean, basic place to sleep as part of a road trip or Sequoia visit, this hotel fits the bill.
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