Hotel terbaik di Winston Salem

The hotel itself was nice and clean. We did not use the breakfast vouchers so I can't offer a review on that. Booked through *******, but when we arrived we were told we had to pay a $50 a day damage fee that is supposed to be refundable. I have never had to pay this at a hotel. Waiting for the refund at this time.

This little hotel is wonderful for many reasons. First, needed a different room for the trip that I was on due to the fact that our organization usually has a social networking time in whatever suite I get put into. The first room was not suitable for this and I went to the front desk and asked for another room more suitable. Even though they were full capacity they still were able to make it work and get me a room that was perfect. Kudos to those gentlemen for that! Second, this hotel has a great location to most all of the downtown restaurants and bars. Lyft/Uber rides are plentiful and less expensive than some places we attend. Lastly, the hotel itself has a fantastic vibe! The old antique feeling of all of the rooms is a wonderful feeling.

We had an exceptional stay at the elegant Summit Street Inn. From the moment we made our reservation, the service was top-notch. Upon arrival, we were greeted with wine waiting in our room, setting the tone for a truly memorable stay. The check-in process was seamless and easy. The staff was not only professional but also warm and welcoming, offering excellent hospitality throughout our visit. The inn exudes charm and offers a beautiful and luxurious atmosphere. We highly recommend the Summit Street Inn to anyone seeking a refined and elegant experience.

I asked to have the general manager call me. Still waiting. So I'm posting. On Friday June 9 I left my room around 8 a.m. I returned around 7:05 p m. TO FIND MY DOOR PROPPED OPEN. How long it was like that, who knows??? I immediately CALLED the hotel while standing in front of my PROPPED OPEN DOOR. IT RANG FOR OVER 20 MINUTES. I them closed my door and proceeded down to the front desk, phone still ringing the front desk. I stood there for ANOTHER 5 MINUTES and the front desk representative finally came back, with her cell phone in hang. I asked her to call the manager. She said she didn't have his number. I said ” I'm certain if the hotel was in fire you would call him. So you do have his number.' I made her go up with me to check out the room. She did make the comment ”well the door is closed”. I said, no kidding. I wasn't going to leave it open any longer!! When I checked in on Thursday and went to iron my clothes, I found my iron smashed in a bunch of pieces. I walked down to the front desk to get a new one. The lady said she'd bring a new one right up. So I went back to my room. 40 MINUTES LATER, still no iron. I went back downstairs, stood at the front desk and a minute later, that same lady walked out of the back room. ON HER PHONE. She asked how she could help. I said I'm still waiting for an iron. And she stated: oh, he didn't bring one up? I said I have no idea who HE was. I had a question for the lady at the front desk on Friday morning. She was standing there, I walked up, she ignored me for 30+seconds BECAUSE SHE WAS ON HER PHONE. The associates being ON THEIR PHONE is a big thing at this hotel. Maybe 'when the cat's away the mice will play”???

My experience was taxing to say the least. I arrived, after working an eight-hour day and traveling five hours, to a room that had old urine stains at the base of the toilet (both sides). The staff immediately provided a replacement, but it had the same issue. The third room was much better but clearly had not been used or dusted in a long time. The staff member did state that they do not typically have much business. I would expect that there is ample time to clean the rooms, even spot-checking the ones not in use. If I had had the energy, I would have taken the loss and gone to a different hotel. Luckily, I was checking out after two nights. I will not be returning, frequenting any Baymont properties, or recommending to anyone.

Great value and excellent location to shopping, parks, sightseeing and Wake Forest University as well as Winston Salem State University. Walking distance to a convenience store, drug store and restaurants

酒店環境挺好的