Hotel berhampiran Parc de Street Workout di Claye-Souilly

The bathtub is stuck and the reception always lack of personnel Overall is big and clean good for a night stay if you are transiting

Les prises de ma chambre n’ont pas fonctionné de 1h du matin jusqu’au réveil ! Pas cool de commencer la journée avec un téléphone plat pour Disney

Excellent stay, we arrived early, we’re allowed to store bags in the rear reception, not a problem with staff at all! Fabulous location, local shops nearby. 15 minute taxi to Disney. Staff - all were polite, and couldn’t help enough. Excellent. Breakfast - Continental, was absolutely fine for me and the children. Very few offerings for vegan, (wife), but was expected. All in all, very happy stay, and will definitely return! My children loved the bird theme throughout the hotel!

It was the second time that I stayed there and my first time solo. I had an issue with my room but they solved it really quick. The staff is super polite, the rooms are comfy and the breakfast has lots of selections and offers. I'm really happy with my stay here.

Seperti biasa, sambutan yang sangat hangat, bersih. Sama seperti masalah kecil seperti biasa, bilik orang kurang upaya berada di seberang koridor, ketika kita berada di tingkat bawah, bilik itu jauh dari restoran dan pintu masuk dan ketika kita di tingkat atas, bilik itu jauh dari lif. Jika tidak, hotel ini sangat bagus.

I feel so relief when I can check in early maybe it’s due to low season and I did not even ask. Like the welcome drink too. Need a 50 euro deposit here, many 4 star hotels don’t ask for that. And there no water in the room,nothing around, no supermarkets. You can buy food and drink in the hotel if you don’t have time. Need to open window to sleep as there’s no air con during this season I guess

We stayed in the Castle Club area. We knew it was special as soon as we arrived. Our room far exceeded our expectations and the staff were simply outstanding. Many of the staff went out of their way to help us and make our stay wonderful. There were so many wonderful people there, but Emily Jane really stood out and went over and above. We do loved our stay there. We will be back! Room #2338

Assez déçu de cet hôtel, ça ne vaut pas un quatre-étoiles pour plein de différentes raisons…. Et gros point noir niveau propreté, je trouve que ça laisse plus qu’à désirer!!!! Les sols sales, poussières sur le bureau et traces de boissons collée et renversée!J’ai retrouvé des cheveux, des poils sûr et dans les draps….des traces de sang mal lavées sur les serviettes , un vieux Kleenex sale entre le drap et la couette en me couchant enfin sérieux c’est dégueulasse et pour moi la propreté dans un hôtel c’est l’essentiel. On passe les uns derrière les autres donc il se doit qu’il y est une hygiène irréprochable d’autant quand on est dans 4 étoiles! Bruyant on entend les gens marcher au dessus et les chasses d’eau! Aucune bouilloire dans les chambres, aucune machine à café, rien du tout alors que dans certain 3étoiles, on peut trouver une machine à café bouilloire, thé à disposition etc etc., aucun gobelet donc si vous ne souhaitez pas vous rincer les dents en avalant l’eau directement au robinet s’est loupé car il n’y a absolument aucun gobelet ni verre! Même pas un mini frigo non plus! Franchement tout ce qui est clim et chauffage fonctionne très très mal. Les thermostats sont pas du tout adaptés et pas du tout correct ça fonctionne très mal! Donc ça c’est pour les points négatifs. Point positif vous avez tout de même une bouteille d’eau à disposition dans la chambre et la tv à une bonne taille. Je suis habitué à voyager régulièrement pour mon travail dans différents hôtels et je vais dans des 3étoiles qui sont bien mieux que ce 4étoiles. Franchement inadmissible de trouver ça dans un quatre-étoiles. Une fois pas deux, je ne reviendrai pas chez eux…

I agree with one of the below reviews that the rooms are a bit tired but the breakfast is world class! :-) The ground floor of the hotel is very modern and swish, the staff at reception and breakfast, and the cleaner we said hi to, were all friendly and charming. The room had a couple of stains on the carpet, and a bit of dust on the back of the toilet door, but was comfortable, roomy, and quiet. The breakfast was , for a budget hotel, bloody marvellous. No fewer than 3 options of local artisan honey! A good quality cheeseboard. Nice bread. Fresh fruit. Cereals. Decent coffee. The hotel is only 6 minutes by train from Disney (our destination), and much better value than the Disney hotels. The shops and restaurants nearby are varied and helpful - we purchased gorgeous fresh picnic items from a nearby boulangerie to circumvent Disney's pricey offerings. The entire town seems to shut down on a Sunday though, except for a (very good) Chinese hotpot restaurant! Also, top tip, this is a lot cheaper than a Paris hotel, but only 30 minutes by (frequent) train. I'd stay here again for sure.

We were 3 girls there for 3 nights, we stayed in bedroom 222 and we complained as soon as we arrived that we had found some used mans boxers in the wardrobe, to the reception. The guy in the beginning did not understand what we were saying but eventually said “we will send someone up” no one came. Next day we went to the reception and complains again. The girl was very nice and apologized and said it would be picked up. No one came again… It’s a very nice hotel, comfortable to stay a few nights, nice breakfast and the people are kind but this left us wondering if the bedroom was actually clean… which we saw that the floor was not but you can understand how we felt… Before we leave we left there a note.