Hotel berhampiran Les 3 Cuves, Clermont-Ferrand

Honnêtement super surprise ! L’hôtel est propre et la chambre confortable !! Le petit déjeuner est très bien ! La localisation est très bonne aussi. Je recommande !!!!!

Super accueil. Chambre très propre. Mais sanitaires très petits.

Ayant l'habitude de cette chaîne d hôtels ,nous avons été très déçu de celui ci ....oreillers très plats , vieille clim qui ne fonctionnait pas correctement donc avons dû ouvrir la fenêtre et là : quartier bruyant ..rodéo voitures la nuit sans compter l intervention de la police donc sirène...la salle de bain limite de la vétusté...le seuil se soulève laissant apparaître bois pourri ...et dans la 2eme chambre que nous avons prise pour les enfants, des restes caillots sanguins avec poil dans la douche !...quand au petit déjeuner, déçus de ne pas y trouver un petit croissant ou pain au chocolat..des pains au lait industriels... Cet hôtel est à rénover d urgence si cette chaîne veut garder une bonne image !

Très bon accueil / lit parfait (matelas ferme, très bons oreillers, couette agréable)

We arrived on a drizzly cold night and I was so glad there is a restaurant in the hotel. In fact there are 2 restaurants , one on the ground floor which we visited and the other on the roof. The rooms are very functional but nice and clean with all you need for an overnight stop. The only downside for the room was that it was too hot and since we had our cats with us we could not open the windows to cool it down. Tried turning down the heating but nothing seemed to change. The restaurant was good with very chatty and friendly staff. I had a tuna steak served with a rôsti cake and some fresh vegetables and it was very good. We had a bottle of AOC Ventoux red wine which was very pleasant. For dessert a chocolate tart which had an unusual pink base but tasted good. The restaurant manager arranged for a magician who was working the other restaurant to come to our table an do a few tricks which was a nice touch. The breakfast was simple but good and we set off well refreshed the next day.

We https://www.tripadvisor.co.uk/UserReview-g187091-d1071353-Ibis_Budget_Clermont_Ferrand_Centre_Montferrand-Clermont_Ferrand_Puy_de_Dome_Auvergne_Rhone_Alpe.h**l 4 rooms on way to holiday and 4 rooms on way back. On way there no problems, polite, helpful staff. NOT the case on way back Friday 26/8. Rude unhelpful staff, who wanted to charge one of us for drink, but with no price list. When asked apparently the price list is private and no receipt could be provided! Screams out that someone on the make. Also staff entered one of the rooms while we loading cars and hadn’t even checked out which is totally unacceptable. So unfortunately you missed out on 14 breakfast on Saturday 27/8 as we all went elsewhere. I know this is a budget hotel but don’t expect to be shouted at when we are paying customers. Would like to speak to someone about having some money refunded and some of your staff need to be trained in customer services and also conveniently don’t understand English which is not what is advertised! Very bad experience and definitely not happy.

Super emplacement avec magasins a cote pres de la place Jaude et 10 mn a pied gare routiere. Hotel propre et personnel accueillant. Je recommande sur Clermont Ferrand

bien : accueil super sympa et coin petit déjeuner refait à neuf et Chromcast sur tv bien pratique dommage : prix du petit déjeuner supérieur à 10euros...