Hotel berhampiran Rite Aid, Cleveland

My husband and I rented a smoking room to hold my 50th Birthday in, five years ago, and the hotel was owned by people of Indian decent and everything was beautiful, with all the extras...But this past June, there were different owners/employees, no amenities... like coffee/coffee maker, in the room, or in the lobby, no continental breakfast, individually wrapped Bengals, Donuts, Cookies, etc., and the price of the room we got was ok, for a single bed, a litte fridge, a microwave, and a bed,...(Don't get me wrong, there were counter-top tables, arm chairs, a place to hang clothes, with two night stands including charging adapters in the lamps, a heating/cooling system, a pretty nice size bathroom with a shower), but so many things changed, the place just had a different feeling, as if someone purchased the hotel, put a family member in charge, and they just don't quite like the job/place... The pleasantries seemed a little forced,... On top of all that, the bed was lumpy, which made it hard to sleep on it. I might have tossed and turned for 2 hours or so... NOPE!! We didn't have a good night's sleep, eventhough it was quiet. Now if none of this matters to you... it can be a nice hotel, meetings, sleep-overs, hook-ups, and hotel parties, etc.,... As long as you pay for all the extras, the pool...(it was $10 per person, no idea how much it is now), they didn't have room service or a kitchen... (They said)... No Bar?!?!... So bring your own food and drinks, no gift shop, or anything else you might want to enjoy... without extra $$$... Getting a room here makes you feel like you just itemized your taxes... Unless all you need is a room.

Semasa daftar masuk, kami telah dinaik taraf kepada katil bersaiz king dengan katil sofa pemandangan kolam renang dan diberi minuman pasangan dan itu bagus. Perkhidmatan ini terhad kerana COVID-19 tetapi kolam renang dibuka dan begitu juga restoran. Hotel yang bagus berhampiran Kampung Bay dan Tasik Erie.

Un po’ malconcio e datato. Potrebbero avere più cura nella pulizia delle poltrone all’ingresso. Camere anch’esse datate ma tutto sommato pulite. Ottima posizione, buona la colazione è ottimo parcheggio coperto. Tutto sommato non maluccio.

We loved our stay at the Drury Plaza, Downtown Cleveland! The staff was all very nice. Most hotels in this area and price range didn't have a pool or spa, so the swimming area felt like a bonus! It was clean, and very enjoyable. The kick- start they offer was amazing! It was an entire dinner included in the hotel price! PLUS 3 adult beverages per adult staying! They were classic drinks, think cranbery vodka and whiskey and cokes. Breakfast was also delicious! It had a lot more to offer than just the normal hotel continental breakfast. The eating area was super clean and kept up nicely. We walked 5 minutes to the House of Blues for a concert. The walk was pretty strait forward to the Downtown area! The hotel itself was pretty clean. It's a bit out dated (no USB outlets, the plumbing is obviously old, and drained a bit slow, small tvs, old carpet) but it didn't really take away from its old time unique charm with all the marble and lighting. The beds and pillows were super comfy! My son did mention he wished he would have brought a cozy blanket, bc theirs are pretty thin. We would definitely stay in this hotel again if we are in the area! We will also look into staying at different Drury locations when on trips!

Lokasi hotel adalah baik. Lobinya cantik. Tetapi pemandangan bilik tidak bagus 👎 hotel di pusat bandar Cleveland adalah benar-benar di bawah. Berbanding dengan rumah lain, meja depan tidak cukup murah, malah botol air adalah $4 sebotol. Kemudahan bilik adalah moden.

克利夫蘭，五大湖邊上一座優美的城市，意外在虎年看到很多老虎，酒店很大，很乾凈，早餐就是標準美式早餐。

Boleh mempunyai tilam yang lebih baik.

乾淨又衛生，地方不錯

We were mostly very pleased with our 7 night stay. From the moment we drove up we could tell this was a great properly. The gentlemen who helped us instilled the utmost confidence that our car would be taken care of property. Check-in went smoothly and baggage handling (by one of the men out front) also great. We had a lovely suite. We requested that the comforter be removed and replaced with blankets. The housekeeper came immediately and took care of this request. We were not pleased that robes and slippers were not provided and even more displeased that no turndown was available either. At $1,000 a night this should not happen. A bigger issue was the lack of proper housekeeping. I have never seen so much dust in a room. I put a pair of black slacks on the vanity stool and they were covered in thick dust. I then looked around and found almost every other surface was laden with dust as well. Although we had service every day, the drape was left hanging off the rod, shower and fixtures left uncleaned and drinking glasses were not replaced. A lamp that didn't work was ignored even though we put the plug up on the table to show them. The pillowcases were not tucked on the pillows correctly. With no pillow protectors you could see the not great looking pillows. Also, not happy with the large bottles of shampoo, body wash etc., they seem to have done away with the small bottles that are easier to use in the shower where there is limited space. Also, a card on the counter telling you these bottles are for use while you are at the hotel. I inquired at the front desk, they said they are $50.00 each if you remove them. They also said the small bottles are no longer available. After using them, I have to say they weren't that great. Additionally, a shaving shelf would be great in the shower for the ladies. At breakfast one morning I went to the front desk to tell them about the abundance of dust. A lovely manager, Michelle Thomas was very nice. She immediately comped one of our nights and said she would address this with housekeeping. This is a lovely hotel. Staff, valet, front desk, restaurant are very nice. We would not hesitate to stay there again. It's a shame to see it improperly cared for. I will review Turn restaurant separately. It was a highlight.