Fairfield Inn & Suites Knoxville Clinton

The toilet was dirty with pee and not flushing, hair in the shower, the bed was supposed to be king size and was queen. Was frustrating.

Room was good, but the service from the clerk was ridiculous. They overcharged us and she refused to do anything about it. I understand putting a $20.00 charge for incidentals but to charge $10.00 tax on top of that. We paid all the other taxes and room charge when we checked in but she said that’s what they do. Never heard charging tax for incidental fee that usually comes off if you don’t buy or break anything.

Every thing was very nice. Great breakfast. Clean rooms. Excellent decorations that were enjoyed. Going forward I would have four towels in the bathroom. We checked in with four guest and only three towels.

Clean and friendly. All staff was very nice. Beds were comfortable.Breakfast was ok. Frozen eggs and ham like lunch meat was the hot items. Lots of sweets, bagels folls etc.

Great checkin, excellent room, clean, decorated wonderful, really quiet room. Will stay again.

The property is pleasant, clean and modern. It's in a commercial area with convenient dining options. The roads nearby are a bit noisy. We hardly had contact with any staff. Those we spoke with were friendly. Good breakfast. Only stayed one night but would stay again.

We needed a place to stay traveling home from a wonderful vacation and this place was perfect. Comfortable bed. Great breakfast. Friendly staff.

We loved this hotel. The staff was amazing and friendly. The lobby and room itself were very clean. The breakfast was very good for a hotel breakfast. We would definitely stay here again.

The staff was not consistently informed and showed an extraordinary lack of integrity. Untruths were consistently offered when what was stated was challenged. The housekeeping staff were the only persons that made this stay better than that of an independently-owned Best Western.