Hotel berhampiran The Pharmacy History Collection, Cluj-Napoca

Great: new, spacious, bright, well designed apartment. Washing machine, dishwasher, coffee machine. Loads of TV channels including in English. Thanks to Diana who was very helpful on arrival. Less great: No elevator! Be aware no staff is on site at all except Diana, if and when she is preparing an apartment for a new guest. So if the neighbours below yell on their balcony at 1am, you need to ignore or confront them on your own . Plus, this is not an apartment hotel, so no services included. Bottom line, price was fair and location central and pleasant and we would recommend to friends.

We loved our stay ar Hanul! For as little as 50€ per night, totalling 25€ per person, we had a large room with a small living room and large bathroom downstairs and then an upstairs area with our two beds and even a fan! The courtyard is beautiful. All check-in and check-out was done contactless, the team sent me instructions before my arrival. Good location 12 min walk to the Old Town and 15 min walk to the train station. Did not need public transport except for going from thr Airport to there. Thanks!

Liked · Location is within walking distance from the centre and old town, but it is still a 20-25 minute walk. Clean room. Average breakfast. The deep fried zucchini is very good. I had a room towards the yard and it was very quiet (both towards the outside as well as towards the hallway). Disliked · The hotel interior feels sterile and not cozy. Part of the reason for this is that the lighting in the hotel throughout is cold white and in the rooms the lights are much too strong (except bathroom, where it is not strong enough). Suggestion to management: hire a lighting consultant for advice how to change to warmer light to make the lighting work to the hotel's advantage. Also add a few plants here and there to reduce the sterile feeling. I missed fresh bread for breakfast, only toast was available. The music during breakfast was extremely cheesy, elevator style (maybe suitable for pensioners?). However, the real problem was that I was double charged for a one night stay. I was getting suspicious about payment issues already when the owner asked me if I wanted to change the credit card that I had used for the reservation through another website. (Was it to cancel my original reservation in order to avoid paying commission to them?) Since the credit card reservation for the second night was never cancelled even though we decided to stay only one night, I had to write and complain. Despite writing four e-mails about it (of course using the correct e-mail adress) I never got a response from the hotel. Finally I turned to my bank showing them the proof and the bank swiftly reimbursed me for the double payment.

I stayed 4 nights in Hampton by Hilton Cluj-Napoca. The staff are very friendly, and especially Maria is one of the best hotel managers I have ever met. She was very welcoming and helpful from the beginning to the end of my trip. The hotel is 5-10 minutes from the city centre by walk. The rooms are very comfy. So, if you want a good night sleep this is the best option to stay, not at the very centre of the city, away from the crowds. Breakfast is very nice and even I had an option for gluten-free bread from the kitchen. There is a shuttle option for the airport if you want to make a reservation. There is a special guest room if you want to focus or get rest for a while. This was my first time in Romania but definitely will not be the last time. Thank you!

My favorite hotel to stay in while I am in Cluj-Napoca. I think the location is a bit far from the center, but the services and stay compensate for it. There aren't many restaurants close by, but the downstairs restaurant is good, and the service is impeccable. It's a bit more expensive than regular restaurants, but the food is very good. The hotel rooms are spacious, clean, and nicely decorated. The staff is professional, ready to help, and always smiling. I have stayed here 3-4 times already and will book again.

This was a great pick to stay. It was a bit far to walk to the centre but a taxi was 10 minutes and cost nothing. It has free onsite parking if you hire a car. You can walk to the centre, just takes 40 minutes or a bus stop is 5 minutes away. The room was a great size and it was really clean. Everything was new in the room. There wasn’t much to do in the hotel, an eating/drinking area is the most you’ll get but it’s a city break so you don’t need anything else. I’d definitely stay again. Staff spoke really good English and were really friendly. Good value for sure

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