Hotel Cognac dengan Sarapan

Hotel Chais Monnet, Cognac Our Five Star, nine night, holiday stay at Hotel Chais Monnet in Cognac turned into a disaster when the hotel erroneously withdrew €2,277:65 from our bank account after we left. It was only when checking our bank account on our return to the UK that we noticed the £1956:50 + £58:50 bank transaction fee had been taken from our account. Our accommodation had all been pre-paid prior to our arrival and all bills including bar and food were paid for as we went along (other items totalling €112, including hotel transport, local taxes and a hotel Tote bag were all paid on departure) so we were due the hotel nothing. When contacting the hotel by phone and by email, staff were less than helpful and even an email to their Directeur General did not bring this matter to a conclusion, not even a direct reply. It was only after we contacted our bank card-holder (M&S) and almost a month later that some of the money was refunded but we are still out of pocket with the currency exchange rates not going in our favour, phone calls to the hotel and postage costs (recorded delivery) to our bank. This issue has been extremely time consuming and worrying for us and we note from Trip Advisor (6th November 2019) that we are not the first customer for this to happen to! As far as the actual hotel stay is concerned, we were surprised when we first arrived at the hotel that we were asked to put a deposit down of €2,700:00, which seemed excessive but we went ahead. We really enjoyed our visit to this outstanding hotel, the staff were, on the whole excellent, the room cleaning staff deserve a special mention. Our eating experience in the restaurant left a lot to be desired. The food was excellent - the service was terrible! We sat down at 7:35pm for dinner and the complimentary dish was served very quickly. We were not halfway through the complimentary dish when our starter was squeezed on to the table - then a long wait, a long, long wait. We finally got our main course at 9:25pm when we were about to cancel our order. When asked “Why the delay?”, the waiter answered “The kitchen is not working”. Following Trip Advisor reviews about poor breakfast service and the excessive cost of €35:00 per person we decided not to use this service. We have asked the hotel to supply details of where the erroneous figures came from, why were we not advised about these charges, why there is a delay in repayment and also to receive an apology with some compensation. To date we are still out of pocket. I suggest that if you have ever stayed at this hotel that you should look back at your bank account records to make sure everything is in order. Regards, Pamela Anne & George Wilson

A stay at Hôtel François Premier places you in the heart of Cognac, within a 5-minute walk of Cognac Meukow and Museum of Art History. This upscale hotel is 0.2 mi (0.4 km) from Cognac Public Garden and 0.4 mi (0.7 km) from Saint Leger Church.Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find an indoor pool, a steam room, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and tour/ticket assistance.Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Guests may use a train station pick-up service for a surcharge, and self parking (subject to charges) is available onsite.Make yourself at home in one of the 25 air-conditioned rooms featuring minibars and flat-screen televisions. Your room comes with a Select Comfort bed, and all rooms are furnished with double sofa beds. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Absolutely loved our stay here. All staff were happy and friendly and it feels as though everything is cared about from the cleaning, general look of the place and furnishings to the breakfast. The location is excellent, we parked the car opposite the hotel on the Friday evening when we arrived and didn’t use it again until we left on the Sunday morning. Perfect in every way.

With a stay at Hôtel Le Valois, Cognac, you'll be centrally located in Cognac, steps from Cognac Meukow and within a 5-minute walk of Martell. This hotel is 0.5 mi (0.8 km) from Remy Martin and 0.6 mi (1 km) from Château de Cognac.Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee.Featured amenities include a 24-hour front desk and an elevator. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 53 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Old Hotel in the centre of Cognac with places to shop & eat within walking distance. Please note it has 3*’s now. It has a lovely informal atmosphere & l think that’s down to the staff who are very welcoming & friendly. It has modern rooms which were very clean. Very comfortable bed & pillows. Separate loo, good shower, over head & hand held. Air con, kettle etc. Lift for those who need it. Two slightly disappointing things tea - herbal & coffee - Nescafé sachets- in rooms. At breakfast only tiny Pain au chocolat, croissants etc which didn’t taste very fresh & some mornings the fresh coffee looked like it had been stewed & didn’t taste very nice. There was plenty of choice eggs; bacon,‘sausages’, cold meats, cheeses, fruit, yogurts, breads, jams etc. l would certainly recommend it if anyone asked.

With a stay at Logis Hôtel la Résidence, you'll be centrally located in Cognac, just a 4-minute walk from Cognac Meukow and 5 minutes by foot from Museum of Art History. This hotel is 0.3 mi (0.5 km) from Cognac Public Garden and 0.5 mi (0.8 km) from Saint Leger Church.Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.Featured amenities include multilingual staff, an elevator, and microwave in a common area. Motorcycle parking is available onsite.Stay in one of 17 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided daily.

Located in Cognac, L'Oliveraie is within a 15-minute walk of Remy Martin and Cognac Meukow. This hotel is 0.8 mi (1.2 km) from Martell and 0.9 mi (1.5 km) from Cognac Museum of Arts.Don't miss out on the many recreational opportunities, including a fitness center, a seasonal outdoor pool, and bicycles to rent.At L'Oliveraie, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.Featured amenities include complimentary newspapers in the lobby and a safe deposit box at the front desk. Free self parking is available onsite.Make yourself at home in one of the 27 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

With a stay at Logis des Tourelles, you'll be centrally located in Cognac, steps from Château de Cognac and within a 10-minute walk of Hennessy Cognac Company. This bed & breakfast is 0.5 mi (0.9 km) from Camus and 0.7 mi (1.2 km) from Cognac Meukow.Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional amenities at this Belle Époque bed & breakfast include complimentary wireless internet access, a communal living room, and a picnic area.A complimentary continental breakfast is served daily from 7:00 AM to 10:30 AM.Featured amenities include a library, a safe deposit box at the front desk, and coffee/tea in a common area. Free self parking is available onsite.Make yourself at home in one of the 6 individually decorated guestrooms. Complimentary wired and wireless internet access is available. Conveniences include desks and desk chairs, and housekeeping is provided on request.

With a stay at Hôtel Quai des Pontis in Cognac, you'll be on the riverwalk, just a 3-minute walk from Château de Cognac and 6 minutes by foot from Cognac Public Garden. This hotel is 0.4 mi (0.7 km) from Hennessy Cognac Company and 0.5 mi (0.8 km) from Museum of Art History.Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:30 AM to 10:30 AM for a fee.Featured amenities include complimentary newspapers in the lobby, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.Make yourself at home in one of the 18 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and DVD players are provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as minibars and coffee/tea makers.

With a stay at Château Pellisson in Cognac, you'll be within a 15-minute walk of Remy Martin and Cognac Meukow. This bed & breakfast is 0.9 mi (1.4 km) from Saint Leger Church and 0.9 mi (1.5 km) from Martell.Don't miss out on the many recreational opportunities, including a sauna, a seasonal outdoor pool, and bicycles to rent. This bed & breakfast also features complimentary wireless internet access and tour/ticket assistance.A complimentary buffet breakfast is served daily from 8 AM to 10:30 AM.Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 5 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.