Hotel Cognac dengan Gim

Hotel Chais Monnet, Cognac Our Five Star, nine night, holiday stay at Hotel Chais Monnet in Cognac turned into a disaster when the hotel erroneously withdrew €2,277:65 from our bank account after we left. It was only when checking our bank account on our return to the UK that we noticed the £1956:50 + £58:50 bank transaction fee had been taken from our account. Our accommodation had all been pre-paid prior to our arrival and all bills including bar and food were paid for as we went along (other items totalling €112, including hotel transport, local taxes and a hotel Tote bag were all paid on departure) so we were due the hotel nothing. When contacting the hotel by phone and by email, staff were less than helpful and even an email to their Directeur General did not bring this matter to a conclusion, not even a direct reply. It was only after we contacted our bank card-holder (M&S) and almost a month later that some of the money was refunded but we are still out of pocket with the currency exchange rates not going in our favour, phone calls to the hotel and postage costs (recorded delivery) to our bank. This issue has been extremely time consuming and worrying for us and we note from Trip Advisor (6th November 2019) that we are not the first customer for this to happen to! As far as the actual hotel stay is concerned, we were surprised when we first arrived at the hotel that we were asked to put a deposit down of €2,700:00, which seemed excessive but we went ahead. We really enjoyed our visit to this outstanding hotel, the staff were, on the whole excellent, the room cleaning staff deserve a special mention. Our eating experience in the restaurant left a lot to be desired. The food was excellent - the service was terrible! We sat down at 7:35pm for dinner and the complimentary dish was served very quickly. We were not halfway through the complimentary dish when our starter was squeezed on to the table - then a long wait, a long, long wait. We finally got our main course at 9:25pm when we were about to cancel our order. When asked “Why the delay?”, the waiter answered “The kitchen is not working”. Following Trip Advisor reviews about poor breakfast service and the excessive cost of €35:00 per person we decided not to use this service. We have asked the hotel to supply details of where the erroneous figures came from, why were we not advised about these charges, why there is a delay in repayment and also to receive an apology with some compensation. To date we are still out of pocket. I suggest that if you have ever stayed at this hotel that you should look back at your bank account records to make sure everything is in order. Regards, Pamela Anne & George Wilson

Hôtel super sympathiques et en pleins centre ville. Nous avons apprécié de pouvoir allez se balader et manger à pieds. Nous avions réservé la chambre mezzanine et elle était plutôt sympa. Super bon accueil. J’ai eu un souci avec le sèche cheveux qui était en panne et la personne a l accueil a vite réagi en me trouvant un sèche cheveux à brancher. Le petit dej est plutôt copieux, il y en a vraiment pour tout les goûts. Une bonne adresse à garder

Dengan penginapan di Hôtel Le Valois, Cognac, anda akan berada betul-betul di tengah Cognac, berdekatan dengan Cognac Meukow dan dalam lingkungan 5 minit berjalan kaki dari Martell. Hotel ini berada 0.8 km dari Remy Martin dan 1 km dari Chateau de Cognac.Nikmati pemandangan dari teres dan gunakan kemudahan seperti akses Internet wayarles percuma dan perkhidmatan rencam.Gunakan perkhidmatan bilik (semasa waktu terhad) di hotel. Akhiri hari anda dengan menikmati minuman di bar/ruang istirahat. Sarapan bufet disediakan pada setiap hari dari 6:30 hingga 10:00 dengan dikenakan bayaran.Kemudahan yang ditampilkan adalah termasuk meja/kaunter hadapan 24 jam dan lif. Letak kenderaan sendiri (tertakluk pada bayaran) terdapat di tapak hartanah.Selesakan diri anda di salah satu daripada 53 bilik berhawa dingin yang menampilkan bar mini dan televisyen skrin rata. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program digital disediakan untuk hiburan anda. Bilik mandi persendirian dengan tab mandi atau pancuran menampilkan kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi telefon serta meja dan pembancuh kopi/teh.

We stayed two nights. The hotel is centrally located in an excellent pedestrian area with shops and restaurants. The owners have done a great job restoring the building with several beautiful details. Parking may be an issue and during our visit a festival was going on in Cognac. Most of the central part was closed so we could not drive to the hotel. We phoned the hotel and a friendly team member gave us good directions. We also got information about where to park and it all turned out very well. Our room was spacious, very clean and equipped with a/c, coffee maker and tv with several international channels. Breakfast was included in our rate and was very good. All the team members we encountered did a great job and we really enjoyed our stay here.

Dengan penginapan di Logis Hôtel la Résidence, anda akan berada betul-betul di tengah Cognac, hanya 4 minit berjalan kaki dari Cognac Meukow dan 5 minit berjalan kaki dari Muzium Sejarah Seni. Hotel ini berada 0.5 km dari Taman Awam Cognac dan 0.8 km dari Gereja Saint Leger.Gunakan kemudahan sesuai yang disediakan, yang termasuk akses Internet wayarles percuma dan mesin layan diri.Sarapan bufet disajikan pada hai minggu dari 7:00 hingga 10:00 dan pada hujung minggu dari 8:00 hingga 10:30 dengan dikenakan bayaran.Kemudahan yang ditampilkan adalah termasuk kakitangan berbilang bahasa, lif dan sebuah ketuhar gelombang mikro di kawasan bersama. Tempat letak motosikal terdapat di tapak hartanah.Inaplah di salah satu daripada 17 bilik tamu yang menampilkan televisyen skrin rata. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program digital disediakan untuk hiburan anda. Bilik mandi menampilkan pancuran mandi, kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi meja dan cerek elektrik, manakala pengemasan disediakan setiap hari.

Terletak di Cognac, L'Oliveraie berada dalam lingkungan 15 minit berjalan kaki dari Remy Martin dan Cognac Meukow. Hotel ini berada 1.2 km dari Martell dan 1.5 km dari Muzium Seni Cognac.Jangan ketinggalan menikmati begitu banyak peluang rekreasi yang disediakan, termasuk pusat kecergasan, kolam renang terbuka bermusim dan basikal sewa. Hotel ini juga menampilkan akses Internet wayarles percuma dan dewan bankuet.Di L'Oliveraie, nikmati sajian yang memuaskan di restoran.Hilangkan dahaga anda dengan minuman kegemaran anda di bar/ruang istirahat. Sarapan bufet disajikan pada hai minggu dari 7:00 hingga 10:00 dan pada hujung minggu dari 8:00 hingga 10:00 dengan dikenakan bayaran.Kemudahan yang ditampilkan adalah termasuk surat khabar percuma di lobi dan peti simpan selamat di meja/kaunter hadapan. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda di salah satu daripada 27 bilik berhawa dingin yang menampilkan Televisyen LCD. Akses Internet wayarles percuma disediakan untuk membolehkan anda sentiasa berhubung. Bilik mandi persendirian dengan tab mandi atau pancuran menampilkan kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi telefon serta peti besi dan meja.

With a stay at Logis des Tourelles, you'll be centrally located in Cognac, steps from Château de Cognac and within a 10-minute walk of Hennessy Cognac Company. This bed & breakfast is 0.5 mi (0.9 km) from Camus and 0.7 mi (1.2 km) from Cognac Meukow.Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional amenities at this Belle Époque bed & breakfast include complimentary wireless internet access, a communal living room, and a picnic area.A complimentary continental breakfast is served daily from 7:00 AM to 10:30 AM.Featured amenities include a library, a safe deposit box at the front desk, and coffee/tea in a common area. Free self parking is available onsite.Make yourself at home in one of the 6 individually decorated guestrooms. Complimentary wired and wireless internet access is available. Conveniences include desks and desk chairs, and housekeeping is provided on request.

Très belle surprise que cet hôtel étonnant en plein centre de Cognac. Dépaysement total, sentiment de dormir dans un lodge en Afrique. Demandez une cabane ou une roulotte, beaucoup de charme et bien agencé. Petit déjeuner copieux et délicieux. Le personnel de l’hôtel était charmant et très aidant.

Dengan penginapan di Chambres d'hotes Alain & Nicole, anda akan berada betul-betul di tengah Cognac, 9 minit berjalan kaki dari Cognac Meukow dan 10 minit berjalan kaki dari Remy Martin. Rumah tamu ini berada 1.5 km dari Martell dan 1.7 km dari Chateau de Cognac.Nikmati pemandangan dari taman dan gunakan kemudahan seperti akses Internet wayarles percuma.Kemudahan yang ditampilkan adalah termasuk kakitangan berbilang bahasa, tempat simpanan bagasi dan kemudahan dobi. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Inaplah di salah satu daripada 2 bilik tamu yang menampilkan televisyen skrin rata. Sediakan makanan anda di dapur berkongsi/bersama. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program satelit disediakan untuk hiburan anda. Bilik mandi menampilkan pancuran mandi, kelengkapan dandanan diri percuma dan pengering rambut.