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Terokai Ulasan Tetamu Hotel di Taman College

Hampton Inn College Park
3.8/5112 Ulasan
Bed Bug Bites all over my arm and neck! I’ve stayed here many times over the years and always liked this place. It is in a great location for my job and the staff has always been great. But last week I stayed there 2 nights and woke up with bed bug bites. If you’ve had this problem before, you understand. First there’s a little itchy red spot. As the day goes on you feel more itchy spots. At the end of the day you remove your shirt and OMG! Look - this happens. My third time over the last 20 years. I know the hotel doesn’t want to have bed bugs. But when it happens the hotel should be concerned, and act quickly. Not the case here. I had to call several times over several days and no one ever called me back. So I feel it is my moral obligation to let you know.
The Hotel at the University of Maryland
4.1/5113 Ulasan
The server and the cleanliness is outstanding, is little far away from the capital where if u need to go White House, museum, etc is about 45min drive. The surrounding are is really nice food, bar and transportation. The restaurants in hostels is outstanding. We really enjoy our stay
Cambria Hotel College Park
4.5/598 Ulasan
Once we arrived at the hotel, the front desk clerk was rude. I wish I knew how to spell her name but I think it's Jury or Jurdy something like that. They had experience a power outage and I asked her will the first night be accommodated? We traveled from Indianapolis to come to a hotel without service. We left to go to a different hotel down the street, their sister hotel named the hotel at the university of maryland. Upon arrival the front desk clerk was nothing but courteous and very helpful. They to had experience a power outage but she was able to accommodate our room for that night unlike the cambria. I booked my room with a 3rd party but I hadn't checked out. came back to find out that my key didn't work. I went to the front desk and she had trouble finding my reservation. But she cut me another room key. to my surprise, someone else had already checked in the room. She gave my room away and she knew it. That's when I went to another hotel and received much better customer service. Not only that, they had charged my credit card which they were not suppose to since I booked my room through a 3rd party. They were charging my account. I spoke with the manager for charging my card without permission. The sister hotel had to put the money back on my card. That's why I said I would stay at the hotel university of maryland and NEVER at the Cambria. Very bad experience. customer service is everything.
TownePlace Suites College Park
4.4/598 Ulasan
I have never stayed in a hotel with such incredibly friendly and helpful staff. From the moment we called to see about availability to our departing we were greeted with lovely individuals who worked hard, made sure we were comfortable and had what we needed. I was recuperating from surgery and they provided assistance bringing my luggage to my room, getting extra pillows, etc. The room and hotel was clean and very comfortable. We extended our stay an extra day based in part on the friendliness of the staff. I am grateful and touched by the level of service we received.

Soalan Lazim

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