The junior suite was a nice size, the bed was comfy, and the view was pretty. We had no noise issues, neither within the hotel or from the neighbourhood, it’s on a quiet side street right in Old Quebec - perfect location! Definitely appreciated the parking, although I’m very glad we took the small car. The room was a little shabby, stained carpet, mould in the bathroom, decor that seemed like an assembly of randomly purchased surplus items from a liquidation sale. The bathroom was super small! The lack of coffee maker was something we came prepared for, we brought our own, but it was a pain to unpack the car because the elevator was extremely slow. We were told at check in that we had to notify the front desk before noon any day that we wanted housekeeping. Any time we stopped at the desk to make this request it seemed like we were bothering the staff or otherwise doing something wrong. The electrical in the room was kinda scary. There were several light switches that didn’t do anything and the fireplace switches were backward (off was on, on was off) and my husband got a shock (big flash, loud bang) off the fireplace. We let the front desk know about the arcing fireplace, they again seemed annoyed but said they’d call maintenance. When we returned a couple hours later, maintenance had turned the fireplace on high and the furnace was cranked to 29 degrees Celsius. The room was boiling! We didn’t say the room was cold, didn’t mention a problem with the furnace, just wanted to let them know the fireplace electrocuted my husband. Not sure why they cranked the heat to tropical levels.
112 Ulasan