Hotel berhampiran petite Venise, Colmar

Wife and I were here for 2 nights in Nov. The hotel was located just 2 blocks from the train station. It was an easy straight walk to get here. Our check in process was friendly and simple. We were given a wonderfully decorated room with plenty of space. Our room was clean and comfortable, bathroom amenities were pretty good with a nice hair dryer. WiFi worked great through out our stay. From the hotel we were able to walk to everything we needed to see in Colmar. There was also a Monoprix just about a 6 minute walk from the hotel which was convenient. The kitchen area serves all day drinks that was included (coffee & tea) which was nice. The kitchen also has plenty of plates and cups and utensils which we used every night to have dinner. Staffs were all masked up and they checked our Pass Sanitaire. We were here during the time when there were Xmas Market shuttles for all the small towns around Colmar leaving from in front of the train station. We utilized it for Equisheim and Turckheim. Breakfast was wonderful here every morning with lots of options. The hotel was pricey, I am glad the price matched the amenities and services. The hotel kept saying they didn't pre-charge me for the tourist tax before hand. but no matter what I do to convert the charges that was charged 6 days before arrival. The prices just don't line up, and it was roughly the 5 Euros tourist tax. I paid it anyways since 5 Euros isn't worth the time to argue. When we got home, my bank told me the total price in Euros they charged which included the tourist tax. So, I suppose they over charged me by 5 Euros, oh well. Somewhere there was either a mistake or miscommunication. Overall it was a wonderful hotel and we had 2 great night sleep. We will be back again.

Die Mitarbeiter konnten unsere Buchung nicht finden, weder mit Name noch mit Bestätigung-Nr. Wir sagten, wir haben mit trip.com gebucht. Wir hatten Bestätigung-Mail und ein Login auf trip.com mit der Bestätigung. Wir warteten dann ca 20min, bis der Rezeptions-Mitarbeiter zu uns kam und meinte, er habe die Buchung gefunden, wir hätten ihm falsche Infos gegeben, wir hätten mit „niki-travel“ gebucht. Aber anstatt für uns nun das Check-in zu machen und eine Zimmerkarte zu geben, verabscheidete sich der Mitarbeiter in den Feierabend. Wir mussten dann erneut in der Warteschlange hinter ca 20 Gästen fürs check-in beim neuen Mitarbeiter anstehen. Nicht sehr kundenfreundlich.

Hotel ligt op loopafstand van het mooie centrum. Heerlijke bedden. Uitgebreid heerlijk ontbijt! Mooi gebouw. Je kan je auto parkeren voor 3 euro per dag in nabij gelegen parkeergarage.

Frühstück hauptsächlich Convenience Food, leider. Nichts Besonderes. Geräuschkulisse leider aufgrund der Straßenlage auch an der Seitenstraße gut hörbar. Lage aber echt super Zentrumsnah. Betten bequem. Kissen etwas seltsam, zum Glück hatten wir unsere eigenen dabei.

當日晚上11點幾才到酒店check-in，幸好有人係reception，服務人員英文不太好，但還可以溝通，房間比較細但可以應付基本需要，插頭位很有趣係衣櫃位，垃圾桶比較細，週末交通很不方便，沒有車，行路要行17分鐘，加上石路有點辛苦😓。一入到房有一大陣暖氣迎接你，想調教冷氣卻壞了不動😅，行去景點都要一段距離，唔知點解trip.com話近小威尼斯😂

It's very close to the town of Colmar, and there are a lot of parking spaces. The only downside is that it's the first time I travel to Europe. I don't know that I need to pay taxes on the spot. The service staff's English is not very good, and it took a long time to check in

This was our 3rd stay on 19th September in this hotel on 3rd floor and we love it. The reason is that it is always impeccably clean. Beds have mattress toppers so the sleep quality is good. Cushions are also of good quality. Sheets are snow white made of Egyptian cotton (high quality) bathrooms is clean, towels new, good quality. We book rooms on higher floors so the views are better. Air conditioning is working perfectly and most important very quiet. A guest can adjust the A/C temperature according to preference. Parking spaces available for all customers. Location is great as it gives easy access to motorways either travelling South or North direction. Girls in the reception are lovely, all speak good English. I would rate this hotel at least 4* Many thanks.

Unexpectedly the restaurant turned out to be closed. This was not mentioned when we reserved and also when we checked-in. It also meant that the food mentioned on the bar menu could not be served. As a result you are forced to leave the hotel and given its location (which in itself was a positive) you are not spoiled for choice. Breakfast was also rather disappointing. Staff could not handle the busy crowd (apparently some kind of convention was taking place). Result: many empty spaces on the breakfast buffet, out-of-order coffee machine (given the number of people to be served a challenge), used tables were not cleaned which meant waiting for staff to appear and asking for cleaning, cutlery, etc. Parking space in abundance. The room we had (junior suite) was spacious and clean although the lay-out was somewhat unusual. It also featured a number of very uncomfortable (steel) chairs which probably were designed to have cushions, now missing.