Hotel berhampiran Koelncongress GmbH, Cologne

Das Hotel liegt in Köln recht zentral. Auch die Möglichkeit direkt im Hotel zu frühstücken hat wohl den Ausschlag für die Buchung gegeben. Jedoch schon bei der Ankunft zeigte sich das an der Rezeption vor und nach mir es wohl Lautstärkedifferenzen zwischen den Buchungen der anreisenden Gäste und den Verständnis, der nur bedingt deutsch sprechenden Dame an der Rezeption gab. Mein mitreißender Kollege hat er eindeutig Frühstück mit bestellt. Musste dies aber am nächsten Morgen lautstark einfordern. Ich selbst, bin sehr viel in Hotels unterwegs hab es aber extrem selten erlebt, dass das Personal gegenseitig immer wieder lautstark vorgestern um Abläufe, welche eingeübt sein sollten, stritten. Mein Zimmer selbst war abgewohnt und hatte wohl den Flair der 1980 Jahre. Stromkabel einfach an die Wand geklebt, mit der Hoffnung, dass diese sich nicht wieder lösen. Insgesamt würde ich dieses Hotel nicht mehr buchen. Was den Grund, dass Mitarbeiter und Gäste sich ständig negativ anschreien.

Great price for a hotel in this location. The room is a bit limited in size but very clean and comfortable. Being located virtually right behind the Cathedral, this hotel is a nice choice if you want to walk around the city.

I stayed for 2 nights on a trip through Europe. The hotel is centrally located, just a few minutes walk from the beautiful Cologne Cathedral. What I liked: The great location. The friendly staff. Exceptionally clean. Great Breakfast with lots on offer. Easily accessible. The bed was comfortable. What I didn’t like: The room I was given was tiny with no window. It was so so hot and sadly that affected my sleep. The room had air conditioning but it didn’t work and just circulated hot air. However, the kind man on reception offered me another room, but I was already settled and for such a short stay didn’t want to pack everything up again. Regardless of that, I’d be happy to stay here again and the price I paid was incredibly reasonable, being so close to the centre of the city.

The pluses and negatives of this hotel are: Good Points: Premium location, the hotel is only a short 10 min walk down the hill and to the right from the station bringing you to a quiet courtyard 1 block back from the main Heumarkt square (left hand side of the square) A modern, boutique sized hotel Comfy bed Quiet from an outside noise perspective, especially given its next to the main bar / restaurant areas of Cologne Clean Negatives Pillows too soft Double rooms very compact with minimal storage space for luggage Walls very thin, you can hear every conversation clearly of your neighbours Continental breakfast at 15 euro was overpriced imo for the choice available if not included in room rate No bar/relaxation area to sit in, if you are wanting to use hotel facilities to relax No tea/coffee making facilities in room, kettle available on request Walk in shower was nice but as bathroom is so small you end up having a slippy floor, and be careful of the floor rails where the glass shower panel runs as raised and easy to trip over Mini bar was empty other than 2 complimentary bottles of water (not that we usually purchase from mini bar) but worth noting if you do Overall on a personal note we paid a high room rate for our particular 2 night break due to it been a peak weekend of events going on in Cologne which were unknown to us when we originally booked the flights and decided on this hotel. It was not worth 500 euros, I would say 350 / max 400, and this is mainly due to the location. Perfectly functional for a short break at the right price.

Wegens de hevige overstromingen van juli 2021, in Duitsland, Nederland en België waren wij niet in staat om af te reizen naar Keulen. De hostel weigerde echter enige vorm van compensatie! Zelfs na contact met de accommodatie de dag zelf en bemiddeling via booking.com weigerden ze elke vorm van tegemoetkoming (gedeeltelijke terugbetaling, omboeken, voucher,..). We hebben het volledige bedrag moeten betalen ondanks overmacht. Helemaal niet klantvriendelijk! Wij boeken hier nooit meer!!

After a long hard journey we had a pleasant enough checkin, but after having paid a lot extra for booking first class rooms, we were told that the first class lounge was closed. I asked what was the point in paying sky much more for first class rooms, and I was told the rooms have coffee machines. For the price difference I could have gone and bought coffee machines, but frankly I am not interested in a coffee machine, I paid for the rooms so we could use the lounge, so I felt ripped off. My room was boiling hot, and the air conditioning does not work. They sent someone to the room, but they could not get is below 26 degrees. They changed my room to a much smaller one, but it was a bit cooler. I came back to my room having left the aircon on all day and all evening. It was still very warm. I chose this hotel as it is described as air conditioned. It is not air conditioned at all. I could not sleep, it was too warm. I called reception and they brought me a fan. I am so disappointed to have not had what I expected, and most annoyingly the room was described as air conditioned when all it really has is a noisy fan. I should ask for partial refund for our two rooms, they were not worth the money. Then, the service at the bar was terrible. We ordered a round of drinks, it took more than half an hour to bring three beers. Not busy, just really slow.

The location is good, near cologne main train station and close to the river. it's very convenient. Rooms are big enough, but gyms kind of small. Hotel has is very big and like a shopping mall. I enjoyed my stay. Breakfast also good.

Hotel staff, were professional, efficient and friendly. I was on a business trip, the hotel was convenient for a good connection to the road network, in the morning for business. While being convenient for access to the city and other amenities in the evening.

We were in the restaurant for coffee and cake, which was reasonably good but when we left after spending €32 we had to pay €5.40 for the hotel car par. We expected, the car park would’ve been free of charge in view of our consumption in the restaurant. Unfortunately there was no possibility to come to an agreement on a heylower , more adequate parking fee.

Very pleasant hotel for a one-night stopover. Spacious free parking. Friendly staff, both at reception and in restaurant. Nice room design, single room was spacious enough and bed fairly comfortable. I loved the restaurant: great food (in particular dinner, but free breakfast was quite nice as well) and they have nice outdoor seating (backside, away from the main street). Only downside was that they had major issues with air-conditioning and the whole system was not working (hopefully solved soon as I was told a technician would come next day). In the first room I got, the aircon kept making an annoying noise (even turned off). Fortunately, reception gave me another room (still no aircon but at least no noise). The last room on the 3rd floor had huge windows which could be opened like doors, so the room cooled down sufficiently during night anyway.