Hotel berhampiran Museum Raffael Becker, Cologne

We were in the restaurant for coffee and cake, which was reasonably good but when we left after spending €32 we had to pay €5.40 for the hotel car par. We expected, the car park would’ve been free of charge in view of our consumption in the restaurant. Unfortunately there was no possibility to come to an agreement on a heylower , more adequate parking fee.

We booked a last minute trip to Köln and booked a 2 double room. We had to pay €200,00 deposit in cash. There was no other way to pay cash. After we got the money we only get the money back when we don’t smoke in one the rooms. After we arrived we went straight to a rave party and came back to sleep 4hours and check out before 12:00. So we did everything as they asked but the receptionist said that we smoked in our room because they allegedly found ashes on the balcony of the window. We didn’t even openend a window and we ran out of cigarettes. I smoked the last one in front of their hotel. They took pictures of the balcony and showed some ashes. The picture could have been from any other room cause they all look each other. So we didn’t get our money back they called the police on us. Police says they can’t do anything about it and that we have to file a complaint. When we asked to see the previous pictures of the room from the previous guests they say they don’t check it every time. So how can they be sure it wasn’t someone’s else previously.

Das Hotel liegt in Köln recht zentral. Auch die Möglichkeit direkt im Hotel zu frühstücken hat wohl den Ausschlag für die Buchung gegeben. Jedoch schon bei der Ankunft zeigte sich das an der Rezeption vor und nach mir es wohl Lautstärkedifferenzen zwischen den Buchungen der anreisenden Gäste und den Verständnis, der nur bedingt deutsch sprechenden Dame an der Rezeption gab. Mein mitreißender Kollege hat er eindeutig Frühstück mit bestellt. Musste dies aber am nächsten Morgen lautstark einfordern. Ich selbst, bin sehr viel in Hotels unterwegs hab es aber extrem selten erlebt, dass das Personal gegenseitig immer wieder lautstark vorgestern um Abläufe, welche eingeübt sein sollten, stritten. Mein Zimmer selbst war abgewohnt und hatte wohl den Flair der 1980 Jahre. Stromkabel einfach an die Wand geklebt, mit der Hoffnung, dass diese sich nicht wieder lösen. Insgesamt würde ich dieses Hotel nicht mehr buchen. Was den Grund, dass Mitarbeiter und Gäste sich ständig negativ anschreien.

I stayed for 2 nights on a trip through Europe. The hotel is centrally located, just a few minutes walk from the beautiful Cologne Cathedral. What I liked: The great location. The friendly staff. Exceptionally clean. Great Breakfast with lots on offer. Easily accessible. The bed was comfortable. What I didn’t like: The room I was given was tiny with no window. It was so so hot and sadly that affected my sleep. The room had air conditioning but it didn’t work and just circulated hot air. However, the kind man on reception offered me another room, but I was already settled and for such a short stay didn’t want to pack everything up again. Regardless of that, I’d be happy to stay here again and the price I paid was incredibly reasonable, being so close to the centre of the city.

This was my first time staying at a hostel as I wanted a bit of traveller experience and most importantly keep my trip to Cologne cheap and affordable for three days. I read tons of reviews before I opted to stay at a&o and I was convinced this was ideal place in terms of location, affordability and also getting the best experience as a traveller. On my arrival, I was greeted with a warm welcome by there friendly staff at reception, I quickly observed what they had to offer and in honesty not much, a small lounge area with a small bar but they did have a pool table...I didn't mind too much as I knew I would be out most of the day. I was told I be staying in a 6 bed room (mixed) which I was ok with as I wanted to meet people, I had to pay around 5 Euros for sheets and a towel as this is not included to my surprise. There was no locker but a secure cage under the bed and If I wanted to securely lock it I would had to pay a refundable 20 Euro deposit to get a padlock from reception. The room was ok, it was clean and had good lighting but space was limited. There was separate toilet and shower room which I felt was convenient and was kept in a good condition. During the night, I didn't really get the best of sleep as you can hear a lot of people talking and walking up and down the hall way. Also, it's a 24hr check in so therefore anyone could come stay in the room at anytime which sometime kept me restless. It's also worth mentioning, this hostel accommodates pretty much everyone, from couples, big groups, school trips and family which during my stay I saw plenty of. The hostel is in a good location, 10-20 mins walk and you will find yourself surrounded by restaurants, bars, shops and in the central part of Cologne. My overall thoughts of staying at a&o is, it's a good place, friendly staff and pretty much everything at your doorstep. Not the best of sleeps I've had and knowing anyone could come in at any time was not ideal. I didn't always feel that my personal stuff was safe and secured but that's just me and I was a bit let down with the lack of facilities the hostel had to offer. I defiantly would recommend staying there if you come in a group but if alone no more than one night. Would I stay there again or at any hostel for that matter...probably not! If you're a hotel person like me then I would suggest to keep it like that.

Accueil parfait ,très bien située juste à côté d'une avenue et tout proche d'une station service, parking qui fait le tour de l'hotel, ascenseur, présentation du certificat de vaccination par QR code, chambre 425 plus grande qu'en France mais par contre salle' de bain plus petite ! qui est l'architecte ? la porte vitrée de la douche qui s'ouvre et vient cogner sur le lavabo et donc impossible aux personnes qui sont grosses de rentrer dans la douche même en travers !!! c'est nul de nul ! Pour le petit déjeuner à emporter, j'ai acheté du sucré et du salé.... j'aurais mieux fait d'amener des madeleines et prendre un café au distributeur. Café et yaourths, pommes ok mais bon, le sandwich triangle, faut vraiment avoir faim ! j'en ai laissé ; et que dire des ”croissants au chocolat” (faux nutella ?) sinon que c'est infect car ils sont sous plastique ! idem, 1 sur 2 de mangé... ; sacs en papiers sans anse : idéal pour se brûler les doigts avec le gobelet de café ; prenez exemple sur les BB en France pour les petits déjeuner à emporter !

Catena che già conoscevo e si è confermata ottima. Struttura nuova (anche le Moquette), camera pulita (a dire il vero anche hall e ascensore) e con asciuga capelli, parcheggio privato gratuito, distributori automatici di bevande e snacks. Unico difetto: se volete la collazione non potete deciderlo alla mattina stessa ma dovete prenotarlo il giorno prima...ma trascurabile.

Great price for a hotel in this location. The room is a bit limited in size but very clean and comfortable. Being located virtually right behind the Cathedral, this hotel is a nice choice if you want to walk around the city.