Hampton Inn Commerce

A decent hotel which I would stay again, but it needs some TLC. The pool was nasty looking. The chair needs a good cleaning to remove stains. Wallpaper peeling in some areas. AC unit leaking. Carpet wet around unit. The room and hotel were clean. Liked the bathroom with all the space for all of our toiletries. Bathrooms may have been recently updated. Breakfast is the usual Hampton Inn breakfast.

Looks as if hotel being remodeled; exercise equipment placed in lobby area, room was middle of being remodeled and was bad workmanship. Example, handrail at toilet not attached to wall correctly.

We originally booked this hotel for 2 nights but when we arrived around 4pm it was under major construction. So much so we couldnt access the elevator through the lobby. We were asked to go outside around the side of the building to get to the elevators. I'm not kidding, see the pictures of the outside entrance. We were given a chance to cancel our stay but we had been travelling all day and I wasnt sure we could get another room so I felt we really didnt have a choice for that day. I immediately searched for another room for the second night, thankfully I was able to find one at the Comfort Suites. I have tried to get any type of reimbursement for the 1st night but the management said since we were offered to cancel at check in any type of reimbursement wouldn't be possible. This is absolutely ridiculous that we paid extra money for this hotel only to find it in this condition. Pool was closed due to the construction. Breakfast was standing room only due to construction. Construction workers everywhere making us feel uncomfortable about trying to get around their work area. Ice machine wasnt even working that day. And we can't even get anyone to consider any type of reimbursement is mind boggling. Dont take my word for it, look at the pictures. We stayed at Comfort Suites the second night for half the price and twice the comfort. We see you now Hampton Inn!!

The pillows were awful . The bathroom had hair on the shower walls along with some nasty stuff that looked like poop. The bottom of the tub was gritty. The ac sounded like it was gonna quit at any time and the refrigerator was not cold. There must not be any insulation bc we heard our neighbors talking and getting ready and every time their door closed it was really loud in our room!

We stay at this location at least twice during football season. The location is convenient and the staff is always pleasant.

Wow, this place is pretty gross. I've stayed in lots of "modest" highway-side chain hotels over my years but this was easily the least appealing. The hotel's location is dark and industrial, and the unsavory folks sitting outside when I arrived further set the tone. I walked past the unmanned desk to use my digital key after checking in online - that didn't work, but I was able to quickly get a key once the desk clerk returned. Upon entering my room I was hit with a blast of musty, humid air and low lighting. I was only going to be there for 8 hours so I figured "how bad can it be?". I left for the party I was traveling to and returned around midnight, again blasted by the musty smell and then seeing clear signs of mold and water damage on my ceiling, razor stubble in my sink, an unclean toilet. Really nice. I slept the night, woke up early, opted not to shower, and headed on my way. I suggest you avoid this one!

Larges flying roach I have ever seen on ceiling above bed when we entered room. Obviously, wife would not stay, neither would I. Had to drive all through the night home to Florida. Took pictures of roach. Manager Trish Hales promised refund. Still has not refunded despite phone calls and written letter. STAY AWAY.

Do not stay here. Tiny room. Stains on floor. No water at checkin (container was empty and staff wouldn’t refill). Generally old and not updated. We were stopping on the way to clemson for a college visit. I wound stay some where else.

I’ve stayed at Hamptons all across the US and this one is the worse one I’ve stayed at. The property is in disrepair and what has been repaired isn’t up to the Hampton/Hilton standard. The hotel smells a little musty and the room smelled like an old basement. The bathroom had holes in it, the caulking was moldy, and the paint over repairs didn’t match and had runs like a bad spray paint job. The receptionist was nice but you could tell they were understaffed and over worked. I would say that was a post Covid issue but I checked out and stayed across the highway the rest of my trip and the other hotel didn’t have that issue so again, this seemed like a property management issue. Don’t stay here.