La Quinta Inn & Suites by Wyndham Atlanta Conyers

The front desk staff for checkin/out were very nice. The hall floors did have a little funky smell but room was nice, clean and comfortable. We did not partake on the breakfast. Big issue, sign by checkin states an authorization of 100$ deposit for incidentals would be put on your card. Big word, authorization, it was not an authorization, it was fully charged to my card and has yet to refunded. I called about this and was told it was refunded on 17th, 11 hours after authorization was processed, but if that were true it would not have gone through as a charge on tuesday. It would eliminate the authorization. This is shady and I should not have to call or fight for what should not have been charged. I agreed to the authorization, which is not a charge. I will refute with my CC company since my call to the hotel did not resolve the issue.

Room was clean, bed comfortable. Staff very friendly. The AC was not working (impossible to stop the fan through the AC unit or the wall unit, i had to unplug the unit from the wall). The bathtub was very old and no longer clean. The elevator sidings in disaray. Despite a great staff, i will not be coming back.

Thanks for having breakfast out before 6am on a Saturday during Spartan weekend. That was very thoughtful!

When we arrived are sink in our room was clogged up had water in it and it was dirty I called down right away they said they didn't have a room to move us so we had to stay in our room with the broken sink we checked in Friday and left Monday morning and nobody came to fix it or offered to move us the next day when rooms freed up and I was bitten up by something in our room and I'm not sure what it was .

Shower curtain wet DIRTY and reeked of urine. Staff was nice. Room assigned wouldn’t open and waited 20mins for another room after a long day of traveling

I was not happy with my stay at the La Quinta Inn & Suites in Conyers, GA. My bed's mattress felt very old and there was a pit in the middle. The pillows were flat and even with two stacked my head was uncomfortable. The soundproofing within the building was bad. I could hear the TV across the hall and next door. In fact, the person staying next to me played their TV all night at loud levels adding to my discomfort. Overall the hotel looks like it needs a facelift.

The trash had not been changed in days, toilet wouldn’t flush, bed was not mad, and crumbs on the counter. Nasty. Do not trust their sheets.

The hotel was quiet and the room was a good size. Complementary breakfast. Friendly service. However, the room smelled bad and there was a large stain on our mattress. It wasn't easy to figure out how to get the room fan to stay on.

I left a $300 sonicare diamondcare toothbrush and they threw it away without even waiting for me to come and get it. That's bad customer service. Period!