Terokai Ulasan Tetamu Hotel di Corpus Christi

Hilton Garden Inn Corpus Christi
4.1/584 Ulasan
I arrived at this hotel and immediately encountered refurbishing work in progress. The front desk area was chaotic, with workers on the floor directly in front of thr Front Desk and it was unclear where guests should go. A woman behind the counter ignored me, leaving me confused until one of the workers directed me to the side of the counter. Surprisingly, the same woman who had been ignoring me then greeted me. I thought it was odd that she hadn't beckoned me over. The room itself was disappointing. As soon as I opened the door, I was hit by a strong moldy smell. The ceiling had large brown blotches, some of which were partially painted over. The AC unit worked but had a large rust patch on it. There was a hole in the ceiling and white unidentified splash marks on the bed frame. The bedside table was broken, and the pillows, though in clean cases, lacked protectors and were stained yellow. Due to the ongoing refurbishments I assumed the room was mistakenly given to me thinking it was completed, so i took some pictures and went back to the reception. The receptionist, ”Jenny or Janine,” was not interested in seeing the photos and informed me she would only move me once. Her attitude suggested that providing an acceptable room was somehow my responsibility. And she would not be inconvenienced by it. This was a work trip, so I decided to check out her ”take it or leave it” offer and deal with it later. The next room was slightly better, though the pillows still lacked protectors. A quick trip to Walmart solved that issue. The receptionist could definetly benefit from additional training. I would not recommend staying here, at least not during their renovation period.

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