We have stayed here a number of times through the years, so we thought we knew what to expect this trip. Even though we were here on a quick trip for a family funeral, we thought we could enjoy a comfortable stay with a beautiful bay view. Well, the view did not disappoint, but almost every thing else Omni did. We checked in on Sun afternoon (1/28) to sounds of jack hammers. We were NOT informed that the hotel was under construction! When we made it to our room - nice corner room on the 8th floor with a lovely bay view that we paid extra to enjoy - all we heard until way after midnight was motorcycles drag racing up and down Shoreline Dr! The regular traffic sounds which were ALL night long could have been driving right through our room they were so loud. We got NO sleep because of it and had to be up early for the funeral and then a long drive back to Houston. We feel this is unacceptable and when the desk clerk inquired about our stay, I told him all of the above. We were not offered any compensation for our suffering, only a "sorry"! Very disappointed all the way around with this Omni stay!!
Terjemah