Hotel berhampiran My Melrose, Corpus Christi

There are lots of little things that I was willing to overlook at this hotel. We walked in the lobby to and empty desk and awkwardly approached. Looked around for a second. Then the front desk person came out of the room and was very pleasant and sent us to our room with one key. Most hotels give us 2. We got on the elevator and stood in the elevator looking at each other in horror at the sounds it made. No biggie. We got to our room and the door was cracked open. I made my wife wait while I checked the room for anyone that may be in there. Went back to close the door and realized I had to force the door shut. Which was annoying during a 4 day stay. The mirrors and windows were clean… except for the tops. I guess the house keeper was short…everything above 5 ft was still dirty. No biggie. Every surface above 4 ft in the room was dusty, which is gross. There were questionable stains in several spots on the carpet. The ledge under the window and around the AC unit was loose and was basically leaning against the wall. Safety issue! All issues I was willing to overlook. Bed was not comfy. It wasn’t horrible but not great. The ding from the elevator was extremely loud all night long. Breakfast was very underwhelming after seeing the pictures of breakfast online. All of this was fine until day 3 we followed the instructions in the room and went to the front desk to fill out a housekeeping request to have our room refreshed and our towels changed. We filled it out and put it in the basket. The lady up front that was taking a complaint from another person about footprints on their toilet. We dropped of the slip and the lady yelled past the other gentleman to us asking if we were checking out. We said “no we are just filling out a housekeeping request” she seemed very irritated and asked how long we have been there. We said it was our third day. She said you have to wait until the fourth day. We said that’s not what the paper in the room says. And she said I am sorry. So my wife said “well can we get some new towels?”(they only gave us 2) she said those requests need to be made early so the housekeepers can get it ready. We looked at our phones and said it’s not even 9 yet. She made a shooing motion and said I’ll take care of it in a very rude tone. We left very upset. I have never been talked to that way at any hotel or motel ever. In the hospitality industry you never talk to a customer in that way. EVER. We went to the beach and came back at 2pm still no towels no refresh. I found the housekeeper and she was very pleasant and gave me 2new towels. We told her don’t worry about the refresh. Summary: this place is using Covid as an excuse to not clean which is counter productive to preventing Covid. It is not a large hotel more accountability is needed with housekeeping and maintenance. Any lady that speaks to a guest the way we were spoken to should be fired. If you have Covid protocols follow them all not just the convenient ones. I would not recomme

I stayed at this hotel three nights. The room was clean. The bed was comfortable.All of the staff were friendly. The location was by many restaurants and other local attractions. The breakfast area had a great view, and friendly staff. There was a variety of breakfast items included in the free buffet. Like many of the local hotels there is an additional charge for parking. (They do have a covered parking area.)

I had a fantastic stay at this hotel! Everything was top-notch, from the friendly staff to the comfortable rooms. Highly recommended!

I’ve stayed here several times. Each time gets worse. This is going to be my last time. Hotel repair gets worse each time. For two people we were given one wash cloth and one towel each cause the third towel had to be used as a bath mat if we didn’t want a slick bathroom. The shower curtains have grime and mold on them but at least this time I didn’t have a poop smear on the window curtain! Fire alarm went off in the morning (and while exiting the lobby ever since the panel was still going off so that was a super unsafe feeling). Breakfast is a busy mess but I get it’s summer so going to give that a pass. However my issue is upon arrival I knew I’d have to check out a night early due to an issue that arose, could’ve just left and not told them but no I wanted to give them an option to sell the room again. I knew I would lose points that I used but I get it. Talked to who I think was a manager, she seemed kind and knowledgeable but said to double check in with desk. Every other front desk person I dealt with was incompetent. Did not understand what I was asking despite spending time explaining. Said “just tell us on the way out”. Acted like I was an inconvenience. Now I see them trying to charge me 110 more dollars on top of keeping my points?! Guess I should’ve left the room empty. I’m Titanium and Marriott all the way but after this stay I’m done with this place and the other local Marriotts have worse reviews. I advise trying another brand.

We were in town for business and a little beach time. The location is nicely situated near several chain restaurants (Outback, BJ’s, Chuys), Check in we were greeted so warmly! Crystal is the star talent of the property. So friendly and hospitable. The hotel has a clean, modern and youthful feel. They have a bar, live entertainment at night, pool table and spacious lounge space for meetings. Our room was quiet and on the top floor. We travelled with our two pugs and they were kindly welcomed and even given a bag of biscuits each day.it’s of good space to take them to do their own “biz meetings” . The room was spacious and thoughtfully designed with loads of cubby holes and ample closet space to keep things tidy. Bathroom shower did seem to have a leaking problem. We had to place towels all over the floor. Enjoyed having a coffee maker, sage and microwave. Sleep: quiet room facing south. AC Unit was a wall type and didn’t blow constantly- it would turn on and off through the night and was quite loud. Great gym facility! Pool was clean and grounds were well kept. And only 15 minutes to our fave spot on whitecap beach to soak up sun after our meetings were done. Will add this our Corpus list. Final props to the amazing staff. Such good people!!

Great staff clean environment love it clean room Kayla is awesome it was a great location I can find anything anywhere they have social gatherings three times out of the week and good is great will stay again

We stayed here for 3 nights, and couldn't have been happier. All the staff were very friendly and attentive. The room was spacious, with a comfortable bed. The pool and hot tub where always clean and very relaxing. The breakfast was delicious, eggs, meat, waffles, yourgart, fruit, toast, bagels and cereal. We highly recommend and we will stay here again, if ever down here again.

I arrived at this hotel and immediately encountered refurbishing work in progress. The front desk area was chaotic, with workers on the floor directly in front of thr Front Desk and it was unclear where guests should go. A woman behind the counter ignored me, leaving me confused until one of the workers directed me to the side of the counter. Surprisingly, the same woman who had been ignoring me then greeted me. I thought it was odd that she hadn't beckoned me over. The room itself was disappointing. As soon as I opened the door, I was hit by a strong moldy smell. The ceiling had large brown blotches, some of which were partially painted over. The AC unit worked but had a large rust patch on it. There was a hole in the ceiling and white unidentified splash marks on the bed frame. The bedside table was broken, and the pillows, though in clean cases, lacked protectors and were stained yellow. Due to the ongoing refurbishments I assumed the room was mistakenly given to me thinking it was completed, so i took some pictures and went back to the reception. The receptionist, ”Jenny or Janine,” was not interested in seeing the photos and informed me she would only move me once. Her attitude suggested that providing an acceptable room was somehow my responsibility. And she would not be inconvenienced by it. This was a work trip, so I decided to check out her ”take it or leave it” offer and deal with it later. The next room was slightly better, though the pillows still lacked protectors. A quick trip to Walmart solved that issue. The receptionist could definetly benefit from additional training. I would not recommend staying here, at least not during their renovation period.