Angela B
21 September 2024
This hotel was fabulous, it exceeded our expectations. We arrived at 9pm and were greeted by Dagmar who was so lovely, friendly & professional. She checked us in & sent us straight to have dinner which was much needed! The restaurant- we stayed on a half board basis. Breakfast consisted of wide range from cereals, fruit, pancakes, meats, breads & various cooked items. My favourite was the Mediterranean eggs - delicious! The evening food was plentiful, a wide range of different dishes catering for most dietary requirements. Every evening there was a different theme. Tips - check the food/label with caution if you have a specific dietary requirement, I’m vegetarian and the label didn’t always relate to the item, a couple of times I nearly had meat! Also if you are half board, you need to pay for your drinks including water however you can upgrade your wristband for €5 per day to include drinks (soft drinks, beer, white/rose/red wine, coffee) it’s well worth doing. The staff are very efficient, friendly and professional - excellent service from Dagmar on reception - very knowledgeable and helped with all our queries. Javier on the bar was funny & very hard working as was his colleague. The manager was always present, very professional but friendly, appears to be very hardworking & a credit to the hotel. We only had one issue when we were there when our toilet stopped working. We reported it to reception on our way to breakfast, by time we came back the maintenance man arrived. He checked it, told me he needed a part, returned and fixed it within 15mins! Excellent service. The beach is a short walk from the hotel through the gate behind the pool which we visited numerous times during our stay. Costa calma is very quiet which is fab if you want a relaxed holiday. If you like a shopping area with an amazing beach, I would recommend a bus trip to Morro Jable - definitely worth a visit. We don’t normally return to the same place but may make an exception in this case - definitely would recommend.
Terjemah