Ulasan Golden Tulip le Diplomate Cotonou

酒店前台雖然明知我是一個人入住，但堅持收兩個人的城市税city tax，理由是攜程給酒店的訂單上標註的是“兩個人入住”...攜程犯了錯誤，酒店將錯就錯，倒黴的是顧客！

Tout est parfait sauf le personnel de la réception qui sont pas cool

整體還可以，就是價格偏高了一點

靠近海，環境不錯。

We recently traveled from the US to Benin with a group of 20 people and stayed 7 nights at Golden Tulip Diplomate Cotonou. Our experience was fantastic from start to finish! Accommodating & helpful front desk staff, clean & comfortable rooms, wonderful daily housekeeping services. We utilized the breakfast buffet in the mornings and found a large variety of fresh foods to choose from each day. We also dined in the hotel's restaurant nightly. The food was good and the restaurant team was so organized and timely with serving a large group of our size. Every staff member we encountered throughout our stay was friendly and desired to assist us with anything we needed in that moment. A special thank you to the hotel manager for his professionalism and kindness! We would certainly recommend this hotel to anyone visiting the Cotonou area. The location is convenient and you will enjoy your experience!

Great Hotel, staff extremely welcoming. Edward the general manager called me the day of my visit and before my arrival to welcome me and offer free airport airport transport. My room was on the second floor room 206, I had a view of the sea in the distance, a very clean and comfortable room, unless you put the card on your door to say do not disturb your room gets cleaned everyday. The staff in the restaurant were also very polite. Breakfast consists of a variety of help yourself choices and a lady there to cook anything you needed, eggs of any variety, I had fried eggs most days and after a couple of days she already knew what I wanted and delivered with a smile 😊. The main menu is a little limited but I was there for 12 days so can't really complain. The food was always delivered well cooked and very well presented, if I had a criticism it would be to suggest they heat the plates as sometimes, not always piping hot. Room service is great too. The pool area is always kept clean and free towels provided by the pool attendant. My other criticism was that on Friday and Saturday nights there is loud music from one of the bars below, the music seemed louder on my side of the hotel and went on until 4am, my colleague on the other side ( pool side, room 217) heard nothing, they did offer to move me if I wanted which was very nice but only had one more night so didn't change. All in all a great hotel.

Would stay here any day!! Our best lodging this whole trip, customer service was on point. They took good care of us. I gave room service my baby bottles to wash every morning. I wish we stayed longer!! Breakfast has a vast variety of options and they have an airport shuttle! In terms of WiFi tho very trash, I would be connected and would have to disconnect in order for anything to load on my phone. I feel like they should be able to do better with the WiFi.

1- Gréât location near everything 2-Nice and comfortable rooms 3-Amazing Chef who participated in La Promenade Culinaire de Cotonou 4-Very courtois staff Can’t wait to come back in Cotonou and enjoy this hotel again !

This property should really be classified as 3-star property.

Good hotel in a good location really close to the beach. Friendly staff, nothing bad to say at all.

A modern and well-equipped hotel, close to the US Embassy. This also means it is a little further from the city centre, but close to the airport. The room was clean, the hallway was a little less so. Breakfast was delicious and plentiful, service was friendly. But very expensive, the quality is not commensurate with the price.

Another mistake in Cotonou. Easter Day, wanted to take wife and two children to the pool and have brunch. big mistake. we arrived and were told they didn't have enough umbrellas. now, if you guys know anything about west africa you must know that the sun kills, mostly if you are as pale as me. we ordered food which eventually arrived. no cutlery. wife asked for a cocktail. never delivered. people smoking next to mine and their children all over the place. we left. and it wasn't even cheap.remember: This is one of the best hotels in Cotonou! i will leave to you to imagine the rest. stay away.

Dear all, Many thanks from me and my colleagues, who are traveling for work, and happens to celebrate this Easter far away from home, to all Golden Tulip Hotel Le Diplomate, and especially Mr Akram Food and Beverage Responsible and Alexandre Labarthe General Manager, for the special Red Eastern Eggs surprise that made as feel as at home. Many many thanks. Nikolaos Fragkos

The Golden Tulip Le Diplomate of Cotonou, is the ne of the best hotels I visited these last 12 months! The amenities are beautifully designed and equipped in a French Modern style with all necessary tools in the rooms: hot water, air conditioning, heater, hair dryer, comfortable chairs and bed. The hotel have more than 1 ( 2 to 3) restaurants, a pool, an equipped gym, a spa etc…Internet speed is good! The pool is frequently cleaned and every night staff ensure the pool area is cleaned and kept neat! I’ve seen very few hotels taking so much good and regular care of their pool in this side of the Globe. But beyond the amenities, the most valuable assets is the STAFF! Oh my! The staff are just WONDERFUL! Always smiling and very quick in reaching out to you for support! From the front desk to the restaurant and even to the house keeping staff, we were amazed! On the departure day, I called the front desk to ask for support with my many luggage: Audrey was the front desk attendant who picked the call and promised to get some one to come help me! I was surprised some few minutes later, swing her coming he self to who! I ask why did you come yourself? And she said the other house keeping staff were all busy and I opted to come myself. I was ashamed to let a Lady carry my luggage and managed to help her. That’s an example of how engaged, passionate and devoted the staff are! Other exemplary staff were Kenneth at the Restaurant l’Instant who coordinated so well the amazing teams members serving in the Restaurant such as Edith, Aïcha, Olga, Paulette, Armelle! At the front desk, beside Audrey, were Cendra and Edgard! The schuttle drivers were also so helpful and always with a smile even when some of our delays and changes put additional pressure on them! If I will ever go back to this Hotel or recommend it, it will definitely be because of these amazing staff and I will hope that he Hotel is taking very good care of these rare treasures! The only down note was from one of the French supervisors in the Restaurant who while we were still eating (it was after 8:00 PM) started putting off lights in the restaurant, a very impolite way to tell us it was getting late! He even didn’t care when we reacted smoothly to that and I had to personally call on and complain to one of the Benin male staff who went and had the light turned back. The Hotel did well in having local painting and art crafts and I would love to see even more such as a expos Gallery to allow younger Benin craft artists to make expos in the hotel…