Hotel 2 Bintang di Country Walk

Dengan pengianpan di Best Western Plus Miami Executive Airport Hotel & Suites di Miami (Country Walk), anda akan berada dalam lingkungan 15 minit memandu dari Pusat Beli-belah Dadeland dan Zoo Miami. Hotel ini berada 18.1 km dari Universiti Miami dan 20.8 km dari Taman Negara Everglades (dan sekitar).Jangan ketinggalan menikmati begitu banyak peluang rekreasi yang disediakan, termasuk kolam renang terbuka dan pusat kecergasan 24 jam. Hotel ini juga menampilkan akses Internet wayarles percuma, dewan bankuet dan mesin layan diri.Dapatkan sesuatu untuk dimakan di bar/deli snek yang disediakan untuk tetamu Best Western Plus Miami Executive Airport Hotel & Suites. Hilangkan dahaga anda dengan minuman kegemaran anda di bar/ruang istirahat. Sarapan bufet percuma disajikan pada hari minggu dari 7:00 hingga 9:00 dan pada hujung minggu dari 7:00 hingga 10:00.Kemudahan yang ditampilkan adalah termasuk akses Internet (berwayar) kelajuan tinggi percuma, pusat perniagaan 24 jam dan daftar keluar ekspres. Ada rancangan acara di Miami? hotel ini mempunyai ruang berukuran 1141 kaki persegi (106 meter persegi) yang terdiri daripada ruang persidangan dan sebuah bilik mesyuarat. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda di salah satu daripada 97 bilik berhawa dingin yang menampilkan peti sejuk dan Televisyen LCD. Bilik anda disediakan dengan sebuah katil tilam berlapik. Akses Internet berwayar dan wayarles adalah percuma, sedangkan stesen dok iPod dan program kabel disediakan untuk hiburan anda. Bilik mandi persendirian dengan tab mandi atau pancuran menampilkan kelengkapan dandanan diri percuma dan pengering rambut.

I booked this place because of all the reviews speaking of its great customer service. But on the day of check in, I politely asked if I could check in just a little bit earlier due to an unforeseen circumstance with my job. The lady at the front desk (Sunday may 8) was extremely rude and dismissive. She didn’t even entertain any options or try to be polite about it, and she didn’t offer to give me a call in case a room opened up a little earlier. When I called back later to inquire if there was something available, she simply said “no” and hung up the phone. So much for good or even decent customer service. This woman needs to be taught how to provide good customer service. It’s not even about not having a room available early. It’s about how dismissive and downright rude her responses were as though she couldn’t even be bothered to care. Absolutely dismal! Stay somewhere with better staff who will care to help in a jam.

This was the third or fourth stay at this hotel, and for good reason. We came to Miami for a surgical appointment and we stayed at this hotel again because our stay here earlier this year was a very enjoyable experience. This time was no different and it started even before we arrived. I messaged ahead of our arrival and requested a ground floor room because my wife was to have the surgery (which, btw, was successful) and we needed an accessible room. The responding representative (Dan or James?) was most helpful and he agreed to reserve a room for us, and when we arrived we headed straight for that room. Things went simply well with our stay from there onward, from 7 through 15 Sept. Generally, the staff were all very pleasant and helpful, assisting us whenever we needed something during our time there, particularly the front desk staff. We noted that all this happened during a fairly difficult time for hotel staff generally because of reported labour/industrial issues at major hotel chains across the USA. In short, we were impressed with the professionalism (and if my wife says it, that's saying a lot!) and we can only encourage the staff to please continue with this attitude and approach; it will keep guests coming to this hotel for a very long time. Thanks and Kudos to you all!