Hotel berhampiran School of Engineering, University of Warwick, Coventry

Everything about the hotel was great with the exception of a very charmless senior member of staff at reception. He insisted on photo ID and refused to wait 30 seconds for me to get something from my car which was parked outside. He spelled out that he didn't have 10 minutes to waste. The one bad mark on an otherwise good experience.

I've stayed here once before, so I had an idea of what to expect. It's not the finest of hotels, but its not the shabbiest either. The room I had was clean and comfortable, although when I stayed it was extremely hot. This of course is not the hotel's problem, but I was in a room at the front of the hotel, so with the window open, and the main road about 75 meters away, with no air conditioning or fans provided, it was quite noisy. I also experienced some noise from other residents later on in the evening chatting noisly in the seating area beneath my bedroom window. I had a bite to eat in the bar area, which was distinctly very average at best. Not an extensive menu, but that's not a problem. Although not inedible, the burger I had was dry and not all that appetising. No-one came to ask me if it was OK either. Would I stay here agin? Possibly yes, but I would also scout around the area for alternatives first.

Stayed for a couple of days whilst we visited local historical sites. Room was excellent as was the pool and general facilities. Was surprised the bar evening menu is the same as the main restaurant - seems little point in not availing oneself of the restaurant since it is much nicer and costs nothing more! Many thanks to the bar staff (who sang happy birthday) and Rieann and Ionda in the restaurant for their friendly service.

The hotel is spending a lot of money on re carpeting and room refurbishment which makes the stay more enjoyable but for me the food needs to improve. Bar meal last visit was served on a cold plate, so a cold meal. Breakfast is unappetising so I eat elsewhere. 3 night stay with no room service means the 4 tea bags and milk doesn’t last. But the hotel has improved greatly from where it was and does some great room rate deals.

We booked this hotel last minute after having to make changes to our trip to the NEC. Not fancying a glamping pod, we booked a room and were allocated the honeymoon suite. The hotel was very clean throughout and you could smell the cleaning products as soon as you walked in, indicating the cleaners had been in doing a thorough job. Staff were lovely and friendly and let us check in an hour early as the room was ready when we arrived at 2pm. Free parking is provided and I could see my car from the window of our room. The location is good and site was nice and quiet, despite having an events centre next door. There isn’t much within walking distance however there’s a bar and restaurant on site to cater for your needs. There’s also free wifi however our mobile signals were absolutely fine so we had no reason to make use of it on this occasion. Jacuzzi in the room was a nice touch and big enough to fit two people in. Was delighted to find out that a complimentary breakfast was included the following morning, and not too early either, starting at 9am. Sunday check out at 11am was ideal without us having to rush. As pleasant as the hotel is, it needs a fair bit of work. It’s very dated and tired looking. It’s creaky and old and is in need of a bit of a restoration, more than just a lick of paint here and there. The walls are paper thin, as I was lying in bed I could hear the person in the next room using the toilet - I won’t get graphic but let me just say I could hear everything as though I was in the room with them. One of the windows in our room wouldn’t shut at all, which wasn’t a massive issue as the weather wasn’t too bad, but during colder months this would’ve been impossible to sleep through. The old wooden frames were warped and you couldn’t even put it on the latch as the metal lever had snapped. There was no hot water for the shower so we were forced to take a cool shower. Not the end of the world but a bit inconvenient. My wife also pointed out that there was nowhere for her to get ready and do her makeup. The room is more than big enough to fit a dressing table in and this would’ve saved her sitting on the floor in front of the mirror to do her hair and makeup. It’s also pricey compared to local competitors. Breakfast was okay but lacking a few basics - no hash brown or black pudding. It would also benefit from a variety of options such as fresh fruit and yogurt. On the whole it was a nice experience but I’d only stay here again if I couldn’t get in anywhere else OR if it was modernised and updated throughout.

Have stayed here several times before. Public areas have had a revamp, bedrooms have also had one. Nice clean and fresh only negative was cigarette burns on carpet… obviously not the hotels fault, but other guests who can’t be bothered to go outside and smoke! All in all would recommend this hotel.

Perfect and convenient for a one night stay. Location right beside motorway and the room was clean and spacious. £5 parking a pain in all honesty but would recommend this hotel.

It's a chain hotel close to a busy airport, so: A/ You should expect a noisy night from aircraft and a busy road outside or B/ Ibis should have spent a bit more on noise insulation. Whichever your view, it was a night disturbed by noise from outside. My view was A, up until 1am and I veered towards B thereafter. That said, it was immaculately clean and the staff I encountered were polite, helpful and cheerful. It is, as I say, close to the airport and I booked it with the idea that I could walk from Birmingham International railway station to the Ibis. And I could walk from Ibis to the departure gate. In theory, yes I could have done that, but given the types of roads I would have had to walk along, I would have been in mortal peril if I had tried. A £6 Bolt fare each way should be added on to the cost of your stay as the nearest bus stop is almost as far away from the hotel as the airport itself and requires a similar walk along dangerous roads for pedestrians. To be fair, all of this was fine. I would have liked to know beforehand, though. Of all the budget chains I think Ibis is, generally, my favourite.

Thank you to all the staff for such a wonderful stay! The reception staff were so friendly, helpful and welcoming. Our rooms were immaculate and the beds incredibly comfortable. I think between us we had a bit of everything at breakfast the next morning and it was great! Very convenient for the NEC - less than 20 minute easy drive away. They also have 2 fast and a number of the slower car chargers and both fast ones were free when we arrived mid afternoon on Saturday which I hadn’t expected so that was just the icing on the cake. Would definitely stay again!