Hotel berhampiran Swanswell Gate, Coventry

The hotel is spending a lot of money on re carpeting and room refurbishment which makes the stay more enjoyable but for me the food needs to improve. Bar meal last visit was served on a cold plate, so a cold meal. Breakfast is unappetising so I eat elsewhere. 3 night stay with no room service means the 4 tea bags and milk doesn’t last. But the hotel has improved greatly from where it was and does some great room rate deals.

I've stayed here once before, so I had an idea of what to expect. It's not the finest of hotels, but its not the shabbiest either. The room I had was clean and comfortable, although when I stayed it was extremely hot. This of course is not the hotel's problem, but I was in a room at the front of the hotel, so with the window open, and the main road about 75 meters away, with no air conditioning or fans provided, it was quite noisy. I also experienced some noise from other residents later on in the evening chatting noisly in the seating area beneath my bedroom window. I had a bite to eat in the bar area, which was distinctly very average at best. Not an extensive menu, but that's not a problem. Although not inedible, the burger I had was dry and not all that appetising. No-one came to ask me if it was OK either. Would I stay here agin? Possibly yes, but I would also scout around the area for alternatives first.

Have stayed here several times before. Public areas have had a revamp, bedrooms have also had one. Nice clean and fresh only negative was cigarette burns on carpet… obviously not the hotels fault, but other guests who can’t be bothered to go outside and smoke! All in all would recommend this hotel.

Perfect and convenient for a one night stay. Location right beside motorway and the room was clean and spacious. £5 parking a pain in all honesty but would recommend this hotel.

Absolutely wonderful stay. Have been here several times and as always the service and hotel was perfect. Beverley as always was a joy, helpful, friendly and an absolute laugh. Other front of house were lovely too! The rooms are clean and well maintained and the hotel also has the benefit of a pool which is great for the kids. Always stay here when I’m Coventry (unless fully booked or too expensive) and will recommend the hotel to all.

We booked this hotel last minute after having to make changes to our trip to the NEC. Not fancying a glamping pod, we booked a room and were allocated the honeymoon suite. The hotel was very clean throughout and you could smell the cleaning products as soon as you walked in, indicating the cleaners had been in doing a thorough job. Staff were lovely and friendly and let us check in an hour early as the room was ready when we arrived at 2pm. Free parking is provided and I could see my car from the window of our room. The location is good and site was nice and quiet, despite having an events centre next door. There isn’t much within walking distance however there’s a bar and restaurant on site to cater for your needs. There’s also free wifi however our mobile signals were absolutely fine so we had no reason to make use of it on this occasion. Jacuzzi in the room was a nice touch and big enough to fit two people in. Was delighted to find out that a complimentary breakfast was included the following morning, and not too early either, starting at 9am. Sunday check out at 11am was ideal without us having to rush. As pleasant as the hotel is, it needs a fair bit of work. It’s very dated and tired looking. It’s creaky and old and is in need of a bit of a restoration, more than just a lick of paint here and there. The walls are paper thin, as I was lying in bed I could hear the person in the next room using the toilet - I won’t get graphic but let me just say I could hear everything as though I was in the room with them. One of the windows in our room wouldn’t shut at all, which wasn’t a massive issue as the weather wasn’t too bad, but during colder months this would’ve been impossible to sleep through. The old wooden frames were warped and you couldn’t even put it on the latch as the metal lever had snapped. There was no hot water for the shower so we were forced to take a cool shower. Not the end of the world but a bit inconvenient. My wife also pointed out that there was nowhere for her to get ready and do her makeup. The room is more than big enough to fit a dressing table in and this would’ve saved her sitting on the floor in front of the mirror to do her hair and makeup. It’s also pricey compared to local competitors. Breakfast was okay but lacking a few basics - no hash brown or black pudding. It would also benefit from a variety of options such as fresh fruit and yogurt. On the whole it was a nice experience but I’d only stay here again if I couldn’t get in anywhere else OR if it was modernised and updated throughout.

Room clean and tidy. Evening meal in their restaurant was amazing!

Es el mejor hotel de Birmingham excelente servicio, fue mi primera vez! En la barra está Rafael que me ayudo mucho estas 2 semanas y prepara las mejores piñas coladas ⭐️⭐️⭐️⭐️⭐️. Muy limpio y agradable atención

It's a chain hotel close to a busy airport, so: A/ You should expect a noisy night from aircraft and a busy road outside or B/ Ibis should have spent a bit more on noise insulation. Whichever your view, it was a night disturbed by noise from outside. My view was A, up until 1am and I veered towards B thereafter. That said, it was immaculately clean and the staff I encountered were polite, helpful and cheerful. It is, as I say, close to the airport and I booked it with the idea that I could walk from Birmingham International railway station to the Ibis. And I could walk from Ibis to the departure gate. In theory, yes I could have done that, but given the types of roads I would have had to walk along, I would have been in mortal peril if I had tried. A £6 Bolt fare each way should be added on to the cost of your stay as the nearest bus stop is almost as far away from the hotel as the airport itself and requires a similar walk along dangerous roads for pedestrians. To be fair, all of this was fine. I would have liked to know beforehand, though. Of all the budget chains I think Ibis is, generally, my favourite.