Hotel dengan Pengambilan dari hotel di Crawley

Location is good, nice walks in the Village if you like. Spindles was the highlight of the experience, access to the spa and pool, steam room and Sauna, make for a very relaxing morning. The parking was free and the staff were friendly and helpful.

The room was unlocked when we entered. We could not use the mirror in the bathroom because then we had to open a curtain to the garden. Outside looked like a graveyard for cars and there was garbage all over the place. Don’t think it belonged to the hotel but yet it was very visible from the room. On the plus side it was fairly cheap, not very dirty and the room was large.

I came in at night for a stay over . I walked to the premium inn for a bus to the hotel which cost £4.5. The check in process was smooth and easy, there is always someone at the front desk. The room itself is quite spacious with TV , kettle, tea and a heater. There is a 3in1 shampoo body wash and hand wash for shower. Towel was ok but stained. The breakfast is typical full English breakfast buffet style with range of choices on bread and cereal. The cafe bar is comfy and have plenty of seats. The food is of standard but quite a few of the plates were not properly cleaned. Overall I would say it is ok to stay in.

I loved my experience at the Bloc. It was so easy to find and very welcoming after a long train journey. The staff were very helpful with my questions about simple things. I liked the complementary drinks in the serving room, the lovely thick towels and welcome message for me, and also that the room was dark and quiet, which I needed for a long journey ahead of me. I liked the discounts in surrounding shops. Perfect.

Stayed here on business , took my breath away with the whole experience, from the minute I got there I felt valued as a guest , the attention to detail in every area of this hotel was spectacular! All new and clean , staff welcoming and eager to please Food was delicious I had the hangry burger highly recommend Room was stylish clean with a massive tv Shower was hot and most importantly the bed was comfortable I highly recommend this hotel and will definitely be returning Thank you Simon and team Gina

Was really concerned having read the reviews… was absolutely pleasantly surprised… lovely rooms… hot showers…. Ideal location for Gatwick airport…. Very relaxing…… would absolutely recommend this hotel… especially when flying out of Gatwick… cheapest way to get here from the airport…… take the train to Crawley… then a taxi from Crawley station shouldn’t cost more than 8/9 uk pounds

The highlight of this hotel is the staff. Faiza, and the reception team were always super caring, attentive, nice and ready to help. The breakfast staff I don't remember any names but one of the guys were glasses, he and the whole team were really nice and smiley and eager to make sure I was comfortable and got everything I needed. Agnes from cleaning was always very sweet and so hardworking making sure the room was perfect and super clean. Regarding the hotel itself it is okay. The carpets in the ro gave a very old look but it depends on the taste I guess. The biggest problem for me was the fact that there was no gym.

Very nice location but a little but far from local bus stop and has no air conditioning which is a drawback.. great for lovely outing in cold weather.

After reading the reviews I was slightly concerned, but as the saying goes you get what you pay for. My room was rm 35 - comfy 4 poster bed. The bathroom was a retro orange, the water was hot. Tea/coffee/milk/biscuits, clean towels + toiletries provided. Rm 36 smelled of smoke + TV wasn't working so I had the better room but co-traveller said other than that it was fine, bed comfy and it was quiet. Some lights in the corridor didn't work - just used torch on phone. Fire escape was not locked but would prefer that than getting locked in a burning building. Other accommodation near was more than double the price per night (we paid £150 for 2 x ensuite doubles) - so content to enjoy, not perfection but the chance to stay in a querky listed building. Just check in early as online can double book rooms!

I specifically booked a night at the Sofitel Gatwick because it included 'Meet and Greet' parking with Maple Parking. Had they not included this I would have still stayed but made other arrangments for my car. I arrived at the Maple Parking Meet and Greet and parked the car. Took my keys over to the attendant and signed in. I then asked if they could give me 20 minutes to check in to the hotel, change clothes and bring a bag back to the car. We didnt want to bring a bag of unclean clothes on holiday with us. Here's where things went downhill faster than Gwynth Paltrow on ski's. The attendant, a tall bloke with a mid-european accent shouted at me 'No, do you know you are at an airport'. He actually shouted this. Shouted. To a customer. Take a minute to breathe that in. Fortunatly I knew I was at an airport, having driven 4 hours to get there. To hear that I was at an airport was no surprise, to be shouted at by a car park attendant was. I explained that I didnt want to take a case of unclean clothes on holiday with me. His response to that was 'we are extremly busy and your car will be removed immediately'. I asked if the hotel would hold the bag and he replied 'No they will not hold your stupid bag'. Here's where I should have murdered him with his Maple Meet and Greet Staff lanyard, but I did not. I asked for my keys back to be told once again in an truely agresive manner 'if you take your keys I will close the entry and you can't come back'. I took the keys and left. I then had to park at Gatawick Long stay for an additional £150. We finally checked into the hotel, explained the situation. The checkin lady (Alessia?) apologised and gave us two tokens for a free drink at the bar. They also kept our bag for us. Is this the fault of Sofitel Gatwick? I think it is. They decided to partner with a company that treats people appalingly. So they've got to accept responsibility for that. Please share this review, If I saw something like this I would have chose another car park or another hotel. Other people should be warned.