Pengguna Tetamu
23 Februari 2024
We stayed for a short break and can't really find anything positive to say about the stay. We were told they had a spa and it was newly opened having been updated, this was the reason we booked this place. We were disappointed with the cramped gym and although equipment was new it was of low quality and not high tech like other gyms. My boyfriend and I stood about waiting to use some of the equipment and it was over crowded with just about 6 people in there! The worst thing though was the pool and wet areas, these were so poor and very very dirty. The pool was tiny and the water looked murky, there were dirty footprints around the side of the pool. The jacuzzi didn't seem to work. The changing rooms were swimming in water so your clothes got wet when trying to change and the showers were really filthy. The shower mats are disgusting and clearly have not been cleaned for ages. It was a real health hazard and my boyfriend said the mens changing rooms were not much better with mud on the floors! There were far too many people in the space so it was awful and and not relaxing, children not supervised. The hotel itself is very dated in parts, our room was basic but just about ok. The public rooms were ok but not great. Food ok but nothing special, better places available locally. Some families were staying so it was a bit noisy at times. On the whole on reflection we wished we had stayed somewhere else as it felt a waste of money and time. we will give it a one star score for the location but the hotel itself doesn't deserve any scores it was in much need for money being spent on it and the spa needs a deep clean.
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