Legoland Florida Resort

Hotel main pool was closed and not disclosed. Expressed unhappiness about not being advised of pool closure during booking process, or at check-in. Offered $30 credit per day. Not sufficient. Stayed in VIP corner suite with a balcony, and the cost to stay in that room instead of a normal room is significant higher than $30/day.

This hotel is a great place to stay as it is walking distance to the park. It has activities thru out the hotel to keep the kids busy and entertained. The room are made under themes. If you want a hotel close by this is it. It has something for everyone. It is very well themed and alot to take in.

This by far a great experience for not only the kids, but for me as well. I loved the attention to detail in the hotel geared towards Lego loving kids! The check in and check out process was easy and simple. I loved how the kids were able to do “treasure hunt” while I was able to unpack. Dinner at the Skyline was fantastic, but none of us cared too much for the Brick Family restaurant for dinner. However, the included breakfast there each morning was fantastic! If the kids stay interested in legos, which I’m sure they would, we would stay at the hotel again.

Our 2nd stay at The resort did not disappoint. From the accommodations to the food, the pool and the play area, it was GREAT! Unbeknownst to me the room I purchased through Groupon was a suite and it was amazing and so much more than expected. From the space to the decor, it was so kid friendly, and Engaging. And the customer service was phenomenal. We encountered a personal situation and at 2 o’clock in the morning Tiffany the acting manager at that time was kind and compassionate and so responsive as was Damaris shower and Adrian. Such a great team. They made a bad situation so much better. And the customer service did not stop there. The Valet and concierge team of Jack and Mark was also equally welcoming and accommodating. Even though the golf cart was down Mark kindly drove me and my granddaughter and my daughter-in-law to Peppa Pig to spare us the heat and make it more comfortable for my granddaughter and went even further in that he also offered to pick us up and return us to the hotel. You know you made an impression when a two-year-old toddler thanks you and tells you she likes you. My granddaughter told us, I like Mark. Coming from a child, that’s priceless. It’s the little things they each did in their individual capacities that amounted to huge things that made our trip so memorable and helped us overcome our personal situation with far greater ease. And Peppa Pig park was all we expected it would be for our toddler’s 2nd visit. This family will definitely make this resort an annual trip. My two-year-old granddaughter has many years to enjoy the parks they offer and the accommodations complete the package. A must stay.

The hotel was amazing. Stuff in the rooms for kids to do. Separate aleepong area with bunk beds and trundle bed. Food was good. I have a severe allergy and they were super accommodating. Pizza was great and breakfast at ship wreck were amazing.

Be aware of off season vs on season differences. Great for families with young children especially infants and/or toddlers who have a hard time napping out and about (seems to have a fear of missing out). The close proximity to the theme park made it easy for one parent or the family to go in and out of the theme park. Be aware of off season changes in service and amenities. We knew going in that it would be hit or miss on what was open/available based on previous reviews so wasn’t surprised to see only one restaurant open for part of the day. I think the hotel could do a better job making it more clear on what differences you might expect off season to set expectations and avoid complaints . We ate at the pirate hotel for breakfasts and the staff were fantastic and friendly. We ate at skyline lounge twice - very convenient to order and let littles watch the entertainment and by the time they’re done, the food is usually out. Kory(?) our server was attentive. The food was pretty decent but expensive which again … you pay for convenience We did not use the pool this time around.