Nguyễn Tất Thành, Hoà Hiệp Nam, Liên Chiểu, Quan Lien Chieu, Da Nang, VietnamLihat Butiran Hotel
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Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.4/5
Sangat Baik
207 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.0
Kemudahan4.6
Perkhidmatan4.5
Kebersihan4.6
Tapis mengikut:
Atur mengikut:
Semua ulasan(207)
Ulasan positif(199)
Ulasan dengan gambar/video(115)
Kolam renang yang bagus(35)
Sarapan pagi yang lazat(31)
Sesuai untuk kanak-kanak(27)
Mempunyai kolam renang infiniti(23)
Mempunyai kemudahan untuk kanak-kanak(9)
Pantai yang hebat(9)
Jauh dari pusat bandar(9)
Bufet yang lazat(8)
Ulasan kurang baik(8)
AnnT
Bilik Double Pemandangan Taman(Hinode)
Menginap pada Okt 2024
Keluarga
4 ulasan
4.7/5
Menakjubkan
Disiarkan pada 27 Okt 2024
Love this hotel. Very accommodating staff and Anna (from guest services) took care of us very well when my girl and I were unwell. Highly recommended!
Terjemah
JanCity
Executive Suite Panoramic Ocean View
Menginap pada Okt 2024
Keluarga
118 ulasan
5.0/5
Luar Biasa
Disiarkan pada 4 Nov 2024
Amazing facility amazing pools amazing beach club amazing sushi restaurant amazing quality. I definitely will come back again.
Terjemah
Pengguna Tetamu
Bilik Twin Deluxe Pemandangan Laut Panoramik
Menginap pada Sep 2024
Melancong bersama rakan
1 ulasan
4.5/5
Hebat
Disiarkan pada 29 Sep 2024
Great experience! The room is spacious, with a nice bathtub outside, and the water activities are fun. Most importantly, the staff are friendly and helpful. Special thanks to Ms Yen! I hope to come back again soon!
Terjemah
Jawapan daripada Pihak Penginapan: Dear our valued guest,Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience and enjoyed the spacious room, the outdoor bathtub, and the fun water activities. It's fantastic to know that our staff, especially Ms. Yen, made your stay even more enjoyable with their friendly and helpful service. We can't wait to welcome you back for another memorable stay soon!Best regards,Guest Relation TeamDanang Mikazui Japanese Resorts and Spa.
Jian Ting Warren
Executive Suite Panoramic Ocean View
Menginap pada Okt 2024
Keluarga
22 ulasan
4.7/5
Menakjubkan
Disiarkan pada 21 Okt 2024
Extremely clean and awesome service for the room that I stayed in :)
Terjemah
Pengguna Tetamu
Bilik Twin Pemandangan Taman(Hinode)
Menginap pada Ogo 2024
Keluarga
1 ulasan
4.5/5
Hebat
Disiarkan pada 25 Ogo 2024
The hotel reception did not gave too much support and wrong information above the infinitive pool so we visit the pool without the permission to go in. The top infinitive pool is very good at the top floor to see around the city. The booking with kids and charged for additional fee. The room did not provide the Kids toothbrush and the flip flops and calling front desk also said no Kids stuff can be provide. The WiFi is not good. The swimming pool is big and nice, the kids can play for 6 hours inside and outside the the water park and enjoying a lot there.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Our Valued Guest, We appreciate you writing about your experience with us. We sincerely apologize if we fell short of your expectations during your stay. Rest assured that the points you have raised are being addressed and dealt with accordingly. Again, many thanks for sharing with us your valuable feedback and insights so we can further improve our service. Thank you & best regards, Hotel ManagementDa Nang Mikazuki Japanese Resorts and Spa
Pengguna Tetamu
Bilik Twin Pemandangan Taman(Hinode)
Menginap pada Ogo 2024
Keluarga
5 ulasan
1.7/5
Disiarkan pada 6 Ogo 2024
1) I, my family member and a baby under 2 lived in double single bed with garden view. Please note the room with garden view is not so close to the main building. Thus residents need to call reception for buggy car every single way or walk.🏃
2) The first day, I called reception and mentioned the refrigerator is not cold.
After 20 mins, no one came, so I went out for dinner. When I passed by the reception, I asked if they would help to fix the refrigerator. They said the technician already went.
I was surprised and complained why they went inside without consent when we were all out of the room.
Staff replied no worries -You could check the belongings and get back to them if any queries. Then, I had no further comment.
3) The second day I stayed, cellphone rang 3️⃣-4️⃣ times at 4:30AM. 🌘🤷
My family member and I took turn to pick up the phone but no one answered. 😢
I called the reception and asked if they could help. Ths staff replied please pull the line and the technician will check during work hours.
Morning, the staff called and voluntarily offered us late check out till 2 PM. We didn't request the preferential treatment ❗ Given we waked up during midnight, we accepted the offer 🙏
4) We went out to eat lunch and came back at 1PM. Guess what? We were blocked from the room since access card didn't work❌
At the moment, no buggy car were available given I could not get inside the room to call reception. As the weather was hot, like 34 degrees🔥, baby started crying.
I run 5 mins to the main building and complained to the staff at reception. The manager came and accompanied me back to the room. Later, she offered to send us to the airport. I said thank you but I prefer NOT to accept.
5) Water park is interesting, allowing customers to use kid playhouse and water slide. The view from rooftop swimming pool is beautiful.
Nevertheless, from my perspective, the resort is not friendly for baby/kid.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for taking the time to share such detailed feedback about your recent stay with us. We deeply regret the inconveniences you experienced, from the refrigerator issue and early morning phone calls to the access card situation and the challenges with transportation around the resort. We understand how these situations affected your overall experience, especially with a baby, and we are truly sorry for the discomfort caused.Please rest assured that we are learning from these incidents and will work diligently to improve our services. We greatly appreciate your understanding and your kind words about our Water Park and rooftop pool. Your feedback is invaluable to us as we strive to provide a more family-friendly and seamless experience for all our guests. We hope to have the opportunity to welcome you back in the future and offer a much-improved stay.Thank you once again for sharing your thoughts.Best Wishes,Hotel Management Board Da Nang Mikazuki Japanese Resorts and Spa
Allicer
Bilik Double Pemandangan Taman(Hinode)
Menginap pada Jul 2024
Pasangan
69 ulasan
5.0/5
Luar Biasa
Disiarkan pada 9 Jul 2024
Great location, nice resort, delicious breakfast! Staff are friendly. The room is clean. Also, everything is lovely 🥰 there's just no toilet brush to clean well😂
Terjemah
Jawapan daripada Pihak Penginapan: Dear Allicer,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities, and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from the beautiful Da Nang Mikazuki Japanese Resorts and SpaBest Wishes,Hotel Management Board Da Nang Mikazuki Japanese Resorts and Spa
Faith jun
Pemandangan Laut Keluarga Premium Panoramik
Menginap pada Jun 2024
Keluarga
28 ulasan
5.0/5
Luar Biasa
Disiarkan pada 13 Jun 2024
Everything is so damn good here, already my forth time. Everytime I visit danang this will be my stay .
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mr. Faith Jun,Thank you so much for your kind words and for choosing to stay with us for the fourth time! We are thrilled to hear that you continue to enjoy your visits and that our hotel remains your go-to choice in Danang. It’s always a pleasure to welcome you back, and we look forward to making your next stay just as memorable.See you again soon, and thank you for your continued loyalty!Hotel Management Board Da Nang Mikazuki Japanese Resorts and Spa
Geneca
Bilik Twin Deluxe Pemandangan Laut Panoramik
Menginap pada Mei 2024
Keluarga
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 29 Mei 2024
A self-sufficient resort where we didnt really stepped out of the resort for our 3D2N stay there. The resort is conveniently located around 20 mins ride from the international airport. We arranged for the airport transfer from the hotel and the ride was extremely comfortable. The vehicle was spacious and clean. Staff who picked us up from the airport was really friendly and nice too. Upon arrival, we were received by the Guest Relation Officer - Yen. Our check-in was smooth and Yen's explanation was detailed and clear. She personally showed us to our rooms (Family Room Panoramic Ocean View & Deluxe Twin Panoramic Ocean View). In addition, she provided us with her whatsapp number so that we could find her any time if we have questions during our stay there. Thank you Yen for the excellent service provided to my Family and I. We had our meals mainly at The Blue Restaurant (including breakfasts). The food was delicious with a wide spread of different cuisines (e.g. Japanese, Vietnamese, korean). Service was great at the Blue restaurant as well. We also had massage at An Spa. The place was clean and comfortable. We felt totally relaxed in the environment. The therapists were great too! Our favourite areas in the hotel were the infinity pool and the Pirate Ship Swimming Pool! It has more than 5 slides and was absolutely fun! Highly recommended for families with kids!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Geneca ,Greetings from Da Nang Mikazuki Japanese Resorts and Spa. Thank you for staying with us and sharing your valuable comments. We are delighted that you enjoyed your time in our hotel. We look forward to welcoming you back to Da Nang Mikazuki Japanese Resorts and SpaBest Wishes,Hotel Management Board Da Nang Mikazuki Japanese Resorts and Spa
AlexTran0509
Bilik Twin Deluxe Pemandangan Laut Panoramik
Menginap pada Apr 2024
Keluarga
7 ulasan
5.0/5
Luar Biasa
Disiarkan pada 28 Apr 2024
Really nice and amazing hotel with infinity pool. The staffs are super friendly and helpful. The food was also great and I was impressed by the breakfast. Definately will come back here!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Alex Tran,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities, and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from the beautiful Da Nang Mikazuki Japanese Resorts and SpaBest Wishes,Hotel Management Board Da Nang Mikazuki Japanese Resorts and Spa
Pengguna Tetamu
Bilik Keluarga Pemandangan Lautan Panoramik
Menginap pada Sep 2024
Keluarga
1 ulasan
4.7/5
Menakjubkan
Disiarkan pada 30 Sep 2024
this is really great place. best part is infinity pool and free waterpark. Japanese themed 5 star hotel.
we had great stay . friendly staff . great for families. staff went abov and beyond to organise vegetarian breakfast for us.
Terjemah
Jawapan daripada Pihak Penginapan: Dear our valued guest,Thank you so much for your feedback! We’re thrilled to hear that you and your family had a pleasant stay. Our team is dedicated to making sure that our hotel remains family-friendly and enjoyable for all guests. We look forward to welcoming you back again soon! Best regards, Guest Relation Team Danang Mikazuki Japanese Resorts and Spa.
Kim Denis 1111
Premium Deluxe Twin Pemandangan Lautan Panoramik
Menginap pada Sep 2024
Keluarga
8 ulasan
2.2/5
Disiarkan pada 15 Sep 2024
1) When we checked into the room, they said we could smoke on the terrace.
2) Late at night, at 2am. The guards came. They knocked on the door, asked if I had smoked in the room, of course I said I hadn't, because I had smoked on the terrace
3) after that, they started calling me from the reception, the girl started speaking rudely, don't smoke in the room!! And she repeated it to me 10 times. Although I explained to her in detail that I didn't smoke
This was the first and last time I came to this hotel! I do not recommend it to anyone!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mr. Denis Kim,Thank you for your feedback, and we sincerely apologize for the inconvenience you experienced during your stay. The fire alarm system was activated for security reasons, which prompted the visit from our staff. We deeply regret any discomfort caused and apologize for disturbing you late at night. Your concerns are important to us, and we will review this matter to ensure it is handled more smoothly in the future. We hope you will give us another chance to provide a better experience.Thank you & best regards, Hotel ManagementDa Nang Mikazuki Japanese Resorts and Spa
CarolSee
Menginap pada Nov 2023
Keluarga
56 ulasan
4.7/5
Menakjubkan
Disiarkan pada 22 Nov 2023
all restaurant in hotel is good,facility,service,also good i will be right back if go to danang
Terjemah
6/20
Alhomaidy
Bilik Keluarga Pemandangan Lautan Panoramik
Menginap pada Sep 2024
Keluarga
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada 25 Sep 2024
Suitable option for families
There are water activities for children
Terjemah
Jawapan daripada Pihak Penginapan: Dear Our Valued Guest, From entire team please allow me to thank you for sharing your experience here with our future guests. I am delighted that you have enjoyed your stay and that your left Da Nang Mikazuki Japanese Resorts & Spa with fond memories. I hope to see you again for another adventure here at Da Nang Mikazuki Japanese Resorts & Spa. Best Wishes,Hotel Management Board Da Nang Mikazuki Japanese Resorts and Spa
Pengguna Tetamu
Menginap pada Dis 2023
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 16 Dis 2023
The location is conveniently close to the airport, with the beach within walking distance. The staff members are exceptionally friendly, always going the extra mile to ensure our utmost comfort. We are warmly greeted with smiles and kind gestures. I am immensely grateful for their prompt and efficient handling of our emergency. Ms. Thủy Tiên and the Operator team promptly responded to my inquiry regarding a lost item and facilitated the same-day shipment of my wallet back to my home country. Their professionalism and attentiveness were truly commendable. Without a doubt, we will be returning for another visit in the near future. Thank you for an unforgettable experience.