Hotel berhampiran MUSEE DES CIVILISATIONS NOIRES, AUTOROUTE PROLONGEE, PLACE DE LA GARE, DAKAR SENEGAL, Dakar

Great location, very clean and professional. Employees are also super friendly. I would suggest to the managers to developp a ”culture” of tips (ei; puting an envelopp in the rooms so clients can show their appréciation of the cleaning, add the option for tips in the interac machines used at the restaurant on the fort floor,etc.) so the employees get increased working conditions.

Un hôtel 3 étoiles très bien placé au centre ville de Dakar près du palais présidentiel et proche de toutes commodités (supérette, restau libanais...) Le personnel est juste parfait ! A l'instar de toute la population Sénégalaise (Merci pour cette expérience humaine inoubliables avec des gens plus que géniaux) Quelques petits réglages côté chambre seraient un plus (literie peut être, parfois du bruit à l'extérieur, aspirateur) mais pour un 3 étoiles, c'est un super bon choix surtout en Afrique Subsaharienne (emplacement, minibar, espace de travail, douche parfaite, presque pas de coupure d'électricité, chambre très spacieuse, balcon, personnel...)

I’m in two minds about this hotel - there’s a lot of great aspects but equally a lot of improvements needed. In the days leading up to my stay I tried to reach out for assistance with transport from the hotel, but unfortunately there was no response to email and difficulty with English over the phone. Fortunately taxis are easy enough to source at the airport but allow at least an hour, and my return took two hours in peak traffic. Checking in was an easy process with staff on hand to help with luggage despite it being an early hour of the morning. Staff were friendly and quickly explained the facilities and although it felt a basic affair it was quick. My room was on the same level as reception and was listed as a Superior Single room. Fortunately this didn’t equate to only having a single bed and the room was pretty spacious. With a tiled floor throughout and effective air-conditioning it was a cool room despite the hot weather and with a separated living area by a step it would be a comfortable space for an extended stay. There was a large desk with kettle but only a single coffee sachet provided, which felt tight despite the single occupancy. There was a large bottle of mineral water however. The TV was wall mounted opposite the bed, a decent enough size for the room but with rather poor picture quality and only a single channel in English from the US. The selling point for the hotel rooms has to be the sea facing views though, along with the balconies. This is a nice space with the seats and the sound of waves crashing on the rocks below a great feature, although I’m not sure I’d feel so relaxed during stormy weather! The bathroom was an okay space with plenty of storage space around the sink. Again, only a single item of each toiletry was provided, and none of them seemed to match, but there were enough towels of decent enough quality. Bizarrely the toilet seat was too small for the actual toilet and there was no form of door or curtain on the shower which made it feel a bit of work-in-progress area. The shower head was good, but with very sensitive temperature control and inconsistent heat, but at least a large unit. Overall it was a comfortable enough room. There were some bugs which could be found, small within the lower living room area, some larger hiding in the gaps around the wardrobe, but not something which couldn’t be put to the back of the mind. A lot of the decor appeared to be water damaged and was really due a touch up, both within the bathroom and main bedroom ceiling. Housekeeping weren’t always the quietest in the morning, but they always observed the privacy sign and there was zero noise from the adjacent rooms. On the lower level is the restaurant, and below that the bar. Both overlook the ocean but have very limited seating outdoors. The air-conditioning inside is very effective and the staff all very friendly, but somewhat limited with English. With the lights off during the day it didn’t always feel the most cosy