Pengguna Tetamu
1 September 2023
I can only summarize my stay at Selina as HORRIBLE, this SCAM should be removed from Booking, it is the worst accommodation I have ever been in my life. The hotel was DIRTY in general, the room had not been cleaned, the light did not work, the bed was full of sand, the shower full of hair, there was no gel or toilet paper and everything was full of flies. It took several hours to give us a new room. The common areas were full of sand, the hammocks and cushions very dirty and the tables full of dirty dishes that took hours to pick up and full of flies. Breakfast and dinner were VERY BAD, and there was hardly any food for the guests, neither cutlery, the glasses were all dirty, we ordered food from the menu and they told us that we could only order one dish from the entire menu and it also took more than one hour to serve. For personal reasons we had to leave 3 days earlier than planned but they charged us for the entire stay. We have claimed our money incessantly, but they do not give us a clear answer, we know that most of the guests LEFT the hotel due to the conditions.
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