Hotel berhampiran ALDI, Dallas

Stayed here for an event I was working in Dallas. The staff, in particular Bonnie at the front desk, was extremely helpful and courteous. They allowed me to work in the lobby before I could check in. The group rate for people at this basketball event was honored, and Bonnie got me a room and a late checkout time. Very friendly staff all the way around. I rate my experience 10 out of 10!

The staff are so incredibly wonderful that I wish I could give this hotel a good review, but i cannot. To say that the property is dilapidated is an understatement. The staff deserves so much better than to work at this location. Housekeeping does a great job of ensurung that is clean, but there are so many things that 'clean' can't fix. The shower had so little water pressure, it was hard to take a shower, and the bathtub ceramic was coming apart. Tears in the carpet and stains that are not the fault of anyone other than they're just old. It's a located behind a gas station which should tell you everything. I did not have any insects but as I was talking to the lovely ladies at the front desk, someone was switching rooms because they had cockroaches. This is not because of uncleanliness but because of the location. Again the staff deserve better! This property does not meet the standards of a Hilton property. Again this is through no fault of the staff who are absolutely lovely.

I have been residing at the Greenville Ave Extended Stay for close to 5 years. I have experienced a few personnel changes througout this time. Kendrick Johnson was a breath of fresh air & very much needed at this location. His level of service & professionalism exceeds all others. He goes above & beyond to addres all issues that arise, in an expeditious manner and always kind. Kathleen, who works overnight, has always gone out of her way to be accommodating as well. She is consistent & always works very hard. Candace is a new addition to the front desk & I am more than impressed with her expeditious attention to all issues. She always ensures mail & packages are delivered as promptly as they arrive. I so very much respect her strong work ethic and the kindness that accompanies it at all times. They are a great team.

I typically read reviews on TripAdvisor when planning travel but tend to not write so many, but I saw there hasn't been a review of this hotel since 2019 before the COVID pandemic, which had me hesitant to book here not knowing the current conditions, so I thought I'd add a few quick words to update this page. We checked in last night for the first of 4 nights here. The lobby was appealingly arranged with decorations up for Christmas. The hotel and room are clean and comfortable, seemingly having been renovated relatively recently. The location feels safe and has nearby restaurants, but is far enough from the highway to seem pretty quiet (at least in our room it is). The reception and breakfast staff have been friendly and welcoming, and Gerardo in the breakfast area had the buffet stocked and hot right up until breakfast finished at 9am (we came down to eat only about 10 minutes before 9am to grab a bite of what was left, and sometimes at other hotels we've seen food cold and/or depleted by that time, but that wasn't the case here--there were hot egg-white omelets, sausage links and cinnamon rolls waiting for us). We are IHG rewards members and have stayed at our fair share of Holiday Inn Express hotels across the country, and this one ranks among the better ones we've been to, especially considering that the price we booked the room at was comparatively quite reasonable. We chose here because it is not too far from the city center but also close to the wide selection of authentic Chinese restaurants in the Richardson and Plano suburbs which we are seeking out specifically, so the location is quite suitable for our purposes. We have 3 more nights to go but are quite pleased with everything so far, so I decided to go ahead and write this review before I forget to do so. I would recommend this Holiday Inn Express.

We frequently use Courtyard hotels when traveling. The COVID paranoia has definitely impacted this hotel and not in a good way - minimal housekeeping service and reduced food hours. Our room was clean and comfortable and the shower had excellent water pressure. Hand towels were missing on arrival but rapidly appeared when asked for. The very limited menu for breakfast and dinner was of average quality. Our room at the west side of the hotel had lots of highway 75 traffic noise - our room on the east side a few weeks earlier was extremely quiet. Staff were responsive and friendly. I think the Courtyards are a great value overall but if things don't get back to what we have come to expect in the past, I'll look elsewhere.

Good Location and Nice Place for a Nights Rest. Liveable and Passable. Have all the amenities like Fridge, Microwave, Iron and Coffee Maker.

Fair hotel.. Good price.. There’s a Mc Donalds very close.. The room is big.. Beds and pillows are comfortable. Good breakfast.. I’d stay again..!

Muy bueno ,es tranquilo ,limpio,buen estacionamiento,una tienda mexicana a lado y CERCA de la autopista para continuar El viaje super rapido ay farmarcias y alguanas tiendas de convenecia CERCA Al igual una Buena gasolinera en general ESTA CERCA de muchas tiendas que podrias necesitar en UN viaje es execelente ,lo recomiendo

很悲催，訂錯機票了。comfort inn 一直是我在北美的最佳選擇，因為從來不會讓你失望，環境，乾淨整潔衛生，早餐豐富