Hotel Mesra Haiwan Peliharaan di Dallas

服務員都是講西班牙語的，House keeping 不能完全按照你的意思去做，還有就是有一個Amenity Fee的小票，每天25美金，強制的，可以換飲料，城市tour。

Great room in terms of size, cleanliness and beds. Nice view. Decent TV which can pivot depending on where you are in the room. The staff were lovely, Blessed Johnson and Maddie warrant specific mention for nice and helpful attitude. Breakfast was ok - waffle was probably the most outstanding item. Annoyingly - there was no classic tea (ie English breakfast) available for breakfast which seemed a remarkable oversight. The fact that it did not appear after the first morning it was flagged to the breakfast staff seemed subpar. Overall an enjoyable experience.

Location is on sketchy side, got here and they said I didn’t have a reservation and upon further investigation they found that someone else had checked me in at 5:00am but they went up to room and it was clean & ready so maybe an error on someone’s part. Floors are dirty with crumbs and such not sure if they need a new vacuum or just need to vacuum. Bedding & bathroom are clean. Our whole 2nd floor when we step off elevator smells of **** so bad even my kids complained of the “bad” smell. We will check out the breakfast in the mornings overall the appearance of the place seems Mostly clean.

The staff was top notch. The rooms were nice. The location downtown and lack of parking was the most frustrating part. The valet made that a bit more convenient but we waited 30 minutes for the valet to bring our car around.

this is alleged to be a luxury hotel. The facilities are very nice and convenient. However, I arrived early and was told that I would be contacted as soon as my room was available. So I waited and waited and finally went back to ask and found that the room had been ready for some time and they had not contacted me. My bigger gripe is that upon checking out I found a ”Credit Card Convenience Fee” of $10.17 per day! I have stayed at many of the truly luxury hotels in the world and many luxury boutique hotels and I have NEVER had a hotel be so tacky and greedy as to charge such a fee. For that small reason alone, I shall never to back to this hotel and I have warned my friends who go to Dallas. I have also so advised the company that was hosting the meeting and selected this hotel.

Good location at reasonable price. Rooms clean. The only issue I had was with the plugs. I had to charge my phone in the bathroom. And the fridge was missing. People at reception were very nice and accommodating

The staff were very nice and helpful. My room had a smoke detector that was covered in plastic. The circuit breaker to the smoke detector was in the OFF position. Not very safe!!! There was no business center. The nightly reception/social time was only on Wednesday and the items weren't worth the trip from the room. The location was great.

Just OK. Staff was OK. Not much near there. Pool is small, around the pool is nice. Seems to a locals hangout on the weekends, bar was packed Th/Fr/Sat. Buffet is not very good. Tried to order room service, said they’d connect me, no one answered. Said they’d have them call me, no one called. Kept trying never was able to connect to room service. Staff was nice, but over whelmed.

We were in town for a convention and this was one of the recommended hotels. While being located close to the conventions center made it a short walk, (no shuttle service due to the proximity of the hotel) it was kind of dicey with all of the transients nearby. It seems like there is a group that feeds them in a lot behind the hotel, pretty sketchy back there. We weren't sure about the parking so we valet it when we checked in, the employees there were quick to retrieve the car when needed. The front desk staff were all very helpful and friendly, there had been a computer glitch when we checked in so they couldn't activate our keys and we had to be ”escorted” in let in to our room.....that was all fixed upon returning from an exploratory walk to the convention center. The hotel itself seems to be a refurbished factory, or some similar type of structure, seemed industrial and transformed into a hotel....that was interesting, different than what I am used to and if you like that sort of redevelopment this place is for you!!!!! Concrete floors in the room were different but that is part of they type of building it is...kind of a loft, and plenty roomy inside. The staff were all great, parking was ok, the hotel itself while being different than I am use to was still good. The problem I had was the area, so many homeless hanging everywhere it was uncomfortable to have to walk to the center.....I would probably stay at one of the hotels connected to the convention center next time,

Kakitangan hotel ramah dan bilik luas dan bersih. Kami bersenang-senang 😁