Hotel 4 bintang Dammam yang Popular

Были проблемы при заселении, долго не могли найти бронь, но потом сделали апгрейд.

من افضل الفنادق من ضمن سلسلة فنادق أكور في العالم تم خدمتنا بالفندق بشكل كبير ممتاز من موظفين الاستقبال خصوصًا الموظف تركي وحامل الحقائب موفيز ممتازين بالتعامل أيضًا خدمة المطعم كانت رائعة جدا ينقص الفندق بعض اللمسات البسيطة كمقهى الشيشة وتغيير بعض أصناف المنيو في المطعم نظافة الفندق ع مستوى عالي

I Abdul Samad Shaikh. resident of India booked an hotel in dammam through Agoda online on 26th of September 2022 with booking ID NO 781964833 and reference ID 2867255590, the hotel was named as SWISS INTERNATIONAL AL HAMRA HOTEL DAMMAM Saudi arabia in dammam situated at king khalid street madinath Al umal Saudi Arabia 31431. Agoda showed me on his site this hotel is 4 star property with review of 7.4, which i thought is quite good enough for a business delegate like me to stay, when i reached hotel in the evening around 6:30 pm the Magrib prayer was going on so there was no one at the counter to attend me, so i waited for 5-10 minutes on the counter then the receptionist came and attended me and he asked me to pay the amount for 3 night and 4 days 672 Saudi riyal there was no bell boy to drop my luggage till my room no 129, so i managed on my own and brought the luggage to my room after a tired full journey I tried to take a shower when i opened th tap waited for 15 minutes for hot water but there was no hot water in the tap then I called to housekeeping but nobody responded I tried 5 to 10 times but nobody responded then I called to reception and i asked them about the housekeeping number is not working nobody is responding then they asked me what i want, I informed them that i required hot water for bath but there was no hot water in the bathroom, then they said that we are trying to fix it the boiler is not working i said okay fine may be tomorrow morning I'll get it in the morning, on 27th when again i checked the tap there was no hot water then i called again the housekeeping in the morning but the same thing happened nobody was responding on that line then I called again to reception and raised a complain for hot water they replied me that the temperature outside is hot so I don't think so you require the boiler, i replied who gave you the tag of 4 star property this is the basic necessities and how could you say me that I don't require that, they replied me there is no benefit of talking about the rating if you have a problem than you can raise your complain to Agoda because you didn't make a direct reservation to us, if you have made booking direct with us we would have refund the amount as inconvenience cause. I said okay fine thank you, then i raised a complain on Agoda customer support chat, that I came here for my business purpose trip due to incooperative inappropriate misguided from Agoda I couldn't take a bath and not attend my meeting so because of Agoda I couldn't reach my meetings which led to a complete loss to my reputation and money and time then I asked Agoda try to solve this problem or else shift me to another property, Agoda replied me that we had raise your concern to the property and once we get a reply from property we will let you know, then they reply after 4 hrs that we have talk to our supplier and he has email to property to refund amount for rest of your stay you will be getting charged on

The hotel is cozy and very clean. The staff assure making your stay a marvelous unforgettable one; Sultan at the reception, Prabah and Chandan at the Ma plaisir restaurant Abdul rahman at the coffee stand but especially Mr Hassan Aboushanab hospitality was tremendous. The breakfast open buffet is a mixture of oriental and continental food with great varieties, the dinner varieties were exquisite. Parking is present. I even found a salon at the back of the hotel. The R floor contains a closed safe pool, Gym and spa. I really recommend this hotel to anyone coming to Dammam as it is easily accessible by Uber or taxis and there are mall nearby.

Stayed in two bedroom suite, Clean spacious rooms, clean washroom. Near to lulu hyper market. Free parking in the basement. Entrance for parking is from gate-3 lulu parking. Highly recommended for biger family to book two bedroom suite. Staff were coperative

We love the hotel lobby decor. Room is quiet, spacious and clean. Bathroom too. Wifi is strong. Staffs are helpful. We get to view the room 1st to ensure it meets our satisfaction. They also helped us to arrange for transportation for our early departure to airport. Many shops and cafe around the area. The Souk is around 30 mins walk away. We ordered Ala carte breakfast and portions were generous. Nothing to dislike. Just to note that Cornish view rooms are for family rooms only. Normal rooms do not have Cornish view.

衞生情況還行，價格總體算便宜了，就是洗手間沒有地方毛巾衣服不方便，燈具更智能化更好

The services were up to the mark while the accommodations system appeared to be one of the bests. The hotel is always crowded with visitors and most of them are tourists from different countries. The environment is friendly and warm and the treatment as a guest or as an individual is adorable indeed. Staying at the hotel was truly relaxing for me.

不錯的 房間大 很安靜也很乾凈 服務也不錯 設施也蠻好的 好像是工業區唯一一個酒店 總體很好 推薦入住

At Normina hotel, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit.Complimentary parking is available for guests. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.At Normina hotel, experience the ease of having groceries brought straight to your accommodation through their efficient service.