Ji Hotel (Dandong Railway Station Store)

I stayed one night. Tried to leave my room about 10pm and couldn’t get out. The door lock would not open. I called front desk for help but not a single person spoke any English and my Chinese is too limited to explain the complicated situation. I had to contact a friend in a nearby city to call and then WeChat with the hotel. It took over an hour to get me out of the room and when I was finally out they they removed the malfunctioning lock mechanism from the door because they had no other room they could put me in. It was a VERY scary and stressful experience. I talked to the manager the next day who promised me a 50% refund as an apology but I have received absolutely nothing. An international hotel like Ji should be better prepared to help foreign customers. More importantly, I shouldn’t have to be afraid to be trapped in my room. Won’t go there again ever

Estuve solamente 1 noche pero el hotel es muy bonito y las habitaciones son muy cómodas. Excelente servicio por parte de las personas que me atendieron, definitivamente volvería a ir.

全季酒店離丹東車站真的十分方便，酒店的配套設施跟在其他全季基本上都是一樣的，不會是因為在這個小城市而有差別，前台入住及退房也十分快速，適合到丹東旅遊入住首選的好地方